61/4 Moo3 Khuk Khak Takua Pa District, Khuekkhak, Phang Nga Province, 82220, ThailandVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.5/5
Ótimo
78 avaliação
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Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.5
Atendimento4.5
Limpeza4.5
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Todas as avaliações(78)
Avaliações positivas(52)
Avaliações com fotos/vídeo(23)
Usuário convidado
Quarto Deluxe com Acesso à Piscina – Apenas Adultos
Hospedou-se em fev 2024
Casal
20 avaliação
5.0/5
Excepcional
Publicado em 7 abr 2024
Beautiful resort. A little old but the room with access to the pool is great. Breakfast was okay. Pool is huge. Beach is private and clean. Resort offers lots of little activities like beach yoga, water aerobics, cycling! Great options for dinner at the restaurant!
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Usuário convidado
Quarto deluxe
Hospedou-se em abr 2023
Casal
24 avaliação
4.2/5
Muito bom
Publicado em 5 abr 2023
amazing place in terms of quality of resort, exclusive beach and pool. food from Restaurant was disappointing, almost got robbed. they must focus on improving their Authentic Thai dishes from Restaurant menu.
overall it was a Great experience.
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Resposta da propriedade: Dear 豪华房,Thank you for taking your time to sharing experience during stayed at The Haven Khao Lak. I’m sadly after read over your review that things were not going as your expectations. Your review is seriously raised up to the departments concern what we can do better for up coming guest. On behalf of the team, please accept my apologies for any inconvenience you may have caused. Regards, The Hotel Team.
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Usuário convidado
Quarto deluxe
Hospedou-se em jul 2023
Casal
1 avaliação
4.2/5
Muito bom
Publicado em 10 jul 2023
We stayed at this hotel probably ten times, we love the pool, breakfast, happy hours at pool bar, gym and pool table. Room needs upgrade, the room we stayed the wooden floor slightly pop up due to humidity.
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Resposta da propriedade: Dear Value Customer,Thank you for taking your time to sharing experience during stayed at The Haven Khao Lak. I’m sadly after read over your review that things were not going as your expectations. Your review is seriously raised up to the departments concern what we can do better for up coming guest. On behalf of the team, please accept my apologies for any inconvenience you may have caused.Regards,The Hotel Team.
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Tipwimol
Quarto deluxe
Hospedou-se em jun 2023
Família
4 avaliação
5.0/5
Excepcional
Publicado em 27 jun 2023
Beautiful place and calm. The employee have service mind .I enjoyed with all of activity cycling ,tabletennis, swimming etc And your breakfast had variety of food. Next time I will back again when I have time.
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Resposta da propriedade: Dear Tipwimol,Thank you for taking your time to sharing your experience during stayed at our hotel. We are delighted to hear that you enjoyed the stay with us. Your review will be shared to the teams to make sure they are encouraged to service next guest and creating new experiences guest love. We are looking forward to welcoming you back again.Regards,The Hotel Team
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Rindaman
Quarto deluxe
Hospedou-se em jul 2023
Casal
1 avaliação
4.5/5
Ótimo
Publicado em 21 set 2023
Test test
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Hawei
Quarto Deluxe com Acesso à Piscina – Apenas Adultos
Hospedou-se em nov 2021
Casal
72 avaliação
3.5/5
Publicado em 31 jan 2022
Everything OK. They should renew the facilities a bit
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Kyzmi4
Quarto deluxe
Hospedou-se em jan 2025
Família
20 avaliação
5.0/5
Excepcional
Publicado em 10 jan 2025
Отель очень понравился. Вернусь еще.
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Pornpan
Quarto deluxe
Hospedou-se em set 2023
Casal
36 avaliação
5.0/5
Excepcional
Publicado em 9 nov 2023
ชอบที่สุด
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Usuário convidado
Quarto deluxe
Hospedou-se em abr 2023
Família
12 avaliação
5.0/5
Excepcional
Publicado em 17 mai 2023
非常好,非常安靜
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Usuário convidado
Hospedou-se em set 2022
Casal
5.0/5
Excepcional
Publicado em 26 set 2022
Excelente Hotel. Staff adorável e prestável. Hotel ideal para relaxar. Boa comida e excelentes Cocktails.Piscina de água salgada muito boa e bem cuidada. Praia espectacular e de água quentinha. Em resumo um hotel 5 estrelas. A repetir sem dúvida esta experiência.
alibob79
Hospedou-se em dez 2024
Casal
5.0/5
Excepcional
Publicado em 21 dez 2024
I am writing this review on our last day at the Haven hotel, the trip has been amazing from start to finish!!! When we first arrived after a long flight from the UK Supriya greeted us with a lovely smile, checked us in quickly whilst we sat with complimentary drinks and then showed us to our room that was all ready for us!! We booked the jacuzzi villa, wow….huge terrace with sun loungers and direct access to the saltwater pool all overlooking the beach with the sounds of the jungle and the waves, perfect!! We stayed B&B and thoroughly enjoyed the breakfast each morning, there was always a daily special at the egg station which meant that the food never felt repetitive even after 10 days, our favourite was the the croissant Benedict!! The grounds of the hotel are immaculate with beautiful plants and trees, there is a handy shop on site for snacks and a taxi rank directly outside the hotel entrance for easy trips into town and the markets, there are 3 restaurants, massage and a shop a 5 minute walk down the road which we enjoyed visiting after long days out on excursions. Thank you the Haven for such a great holiday, can’t wait to come back!!
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Resposta da propriedade: Dear alibob79, Thank you so much for your amazing review! We’re thrilled to hear that you had a wonderful 10-night stay with us. It’s great that you enjoyed the jacuzzi villa, the breakfast specials, and the beautiful surroundings. Supriya and the rest of our team are grateful for your kind words, and we’re happy you felt well taken care of. We can’t wait to welcome you back for another fantastic holiday! Warm regards, Leonardo Sodario Guest Service Supervisor The Haven Khao Lak
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Lynn H
Hospedou-se em dez 2024
Casal
5.0/5
Excepcional
Publicado em 1 dez 2024
Wonderful hotel, I can't state a fault perfect for me and my husband wanting a peaceful break in paradise. On a perfect beach miles long, lovely pool with swim up bar and snack bar, perfect cocktails. Plenty of sunbeds with no putting towels out early, enjoy a relaxing breakfast overlooking the beach and pool. Hotel provides a beach mat and bag, robes, slippers and flip flops and umbrellas so everything thought about. Rooms large with comfy chairs, large comfortable bed with lovely pillows, bathroom has lovely shower gels, shampoo and lotion. As much water as you need just ask for more. Staff so friendly and helpful, everywhere so clean. Great spa with super massages and good deals. Food great quality and variety.
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6/10
Resposta da propriedade: Dear Lynn H, Thank you so much for your kind words! We’re thrilled to hear that you and your husband had a peaceful and relaxing time with us. It’s great that you enjoyed the beach, pool, cocktails, and all the amenities we offer. Our staff will be happy to hear your appreciation. We hope to welcome you both back soon for another perfect getaway! Warm regards, Leonardo Sodario Guest Service Supervisor The Haven Khao Lak
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gcsv
Hospedou-se em nov 2024
Casal
5.0/5
Excepcional
Publicado em 11 nov 2024
This is our second time to TH. Being an adults only resort is appealing to us. While the resort is busy, it doesn't feel over crowded & there is no noise. It's beautiful & peaceful. It is an older resort so you do see the wear & tear around the resort but overall it's comfortable. And no different to other resorts we've stayed in, they all need a revamp. In my personal opinion I think there are some areas that need improvement as it's not the cheapest accommodation. It would be comfortable to have some type of unit in the bathroom - there's plenty of room for it - to place your toiletries. There really isn't much room. The shampoo/conditioner leaves your hair like straw so bring your own conditioner. It's little things that make the difference. The quality of the Thai buffet meal was nothing special, food was cold unless you got some dishes made on the spot. Also some of the food on the breakfast buffet was cold, the sausages & bacon. Sitting in a pot uncovered, it was always cold. The variety was enjoyable. Another disappointment was to see no hand sanitizers around the buffet area. Let's be honest, not everyone's hygiene is what it should be so by having these inexpensive bottles around the food/eating area would be beneficial. What we do appreciate is that all staff that interact with the guests speak & understand English. And they are all extremely friendly & professional. They made our stay! The pool access room is spacious & comfortable. The only discomfort due to back issues is going in & out of the pool. You have a ladder no steps & the balcony area for this type of room is small, not much room to move around. The main pool area is massive. Beautiful setting with palm trees & view of the sea. Again, it didn't feel crowded & it was quiet & peaceful. The staff happily walk around attentively to your needs. Our dinners were mainly at the restaurant outside called Frog Prince dishing up amazing Thai & Italian cuisine. Highly recommend!!! The cocktails menu & quality of drinks were great! There are smoking assigned areas around the resort, one being near the bar close to the reception area. So be prepared to smell smoke, unpleasant if you're not a smoker. We will keep an eye out for deals to come back again in the future
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Resposta da propriedade: Dear gcsv, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed the peaceful atmosphere and beautiful setting of our resort, and that our adults-only policy contributed to a more relaxing stay. We also appreciate your feedback on areas where we can improve, as we are always striving to provide the best possible experience for our guests. We're glad to hear that you found our staff friendly, professional, and attentive — we will be sure to share your kind words with them. We truly value their efforts in making your stay memorable. Regarding the points you've raised, we understand your concerns about the bathroom amenities and the quality of the food at the buffet. Your suggestions will be taken into consideration as we look to enhance the guest experience in these areas. We're also grateful for your feedback on the pool access room; we will review the design and consider improvements that could provide more comfort, especially for guests with mobility concerns. We're also sorry to hear about the smoking areas and the challenges you faced with unpleasant smells. We will take this into account as we continue to refine the guest experience. It’s wonderful to hear you enjoyed our Thai and Italian cuisine at Frog Prince, and we're pleased to know you were happy with the cocktail selection. Thank you once again for your valuable feedback. We hope to welcome you back in the future and will keep an eye out for deals to make your next stay even more enjoyable! Regards, Nathabhol Nuimuang Room Division Manager
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Elisabeth F
Hospedou-se em out 2024
Casal
4.0/5
Muito bom
Publicado em 23 out 2024
The Haven Khao Lak is sublime and the perfect place to relax and unwind. The resort is private, located right on the beach and just 15 minutes to the town centre. The hotel offers free shuttle bus services to the town and markets. Rooms are spotless and cleaned daily. Restaurant is excellent with local Thai dishes and Western food options. The buffet breakfast is also good. Pool area is amazing with two bars to enjoy refreshments and snacks, and we were glad we spent the extra money for a room with pool access. There’s a gym and spa, and we loved our daily massages. Staff are friendly all around and Thor our cocktail waiter was outstanding ️ The only drawback to the hotel is the outdated TV’s. There’s no smart TV’s and we would have liked to login to our own account to watch our favourite movies and shows ️️
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6/10
Resposta da propriedade: Dear Elisabeth F, Thank you for your wonderful review! We’re thrilled to hear that you found The Haven Khao Lak to be the perfect spot for relaxation and romance. It’s great that you enjoyed our beautiful beach location, the variety of dining options, and our amazing pool area. We're glad to know you took advantage of the room with pool access and enjoyed the daily massages as well! We appreciate your kind words about our staff, especially Thor—he'll be delighted to hear your compliments! We also value your feedback regarding the TV situation and will take it into consideration for future improvements. Thank you for sharing your experience with us, and we hope to welcome you back for another relaxing stay soon Warm regards, Nathabhol (James) Nuimuang Room Division Manager
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Tour23390451371
Hospedou-se em out 2024
Viaje com amigos
5.0/5
Excepcional
Publicado em 28 out 2024
Absolutely incredible visit. Food was amazing, amenities were amazing, staff were BEYOND AMAZING! We met incredible people here, both locals and tourists, and I would completely recommend this resort to anyone looking to visit. It’s a LITTLE bit far from the downtown area, but there’s some good little restaurants and things to hit nearby, and the taxi service is easy to access. I would easily come back and will definitely miss it!