Vetagent
26 de janeiro de 2024
This hotel room is not accurate with the picture on trip.com. the rooms are not clean, not the bathroom, walls or bed and the outside areas are very filthy. I was given three separate rooms and the pictures from each one, was refused access to see rooms before I paid and after the third room was told there were no more available rooms and to call trip.com and cancel the reservations. They told me to cancel only to find out later, after being refused rooms at 2AM when I had just driven 26 hrs to attend my dad funeral, that they refused to refund my money. I wouldn't stay here for free short of an apocalypse. Beware of this group, not honorable people. Broken doors, stains, baggies in hallways, dirth, filth, mold, is not what I expected when they said they have it all.
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