Antrim 1844

To whom this may concern: When checking out I was hoping to actually speak to someone, but no one was at the front desk. So I left a voicemail message on the main #. The visit was very nice, but I wanted to report that our room, in particular the bathroom, was infested with lady bugs (we saw a few stink bugs as well). I never heard back from the Antrim Inn to acknowledge my message. Considering a wedding there in the Fall. I hope someone heard my concern & got an exterminator.

On August 24, 2024, my husband and I checked into this inn. We have stayed at several Select Registry properties throughout the country and are accustomed to the quality of service that comes with that designation. Throughout our stay, we were surprised and saddened to learn that this property was not on par with any of the others on which we have stayed. It was not until we checked in that we realized how far removed our room was from the rest of the facility. It felt as though we were on a separate property entirely from that which is portrayed on your website. The condition of the room was also subpar. There were chunks of dust hanging from the air conditioning vents and the deck furniture was uncomfortable and dirty. We understand that things are not always exactly as they are advertised and, with that understanding, we settled in to enjoy the property. Upon heading to the Rose Garden, activity lawn, and pool areas, we quickly discovered that a wedding was about to take place and that the grounds were not, in fact, available for use. The following morning we requested to be moved to another room that was closer to the main area of the property. We were assigned to another room. When we arrived in the room, it was very warm. When we tried to adjust the thermostat it remained stuck at 68 degrees. Even with that, no cool air was blowing. We called the front desk and someone came over to assist us. He could not fix the issue and waited with us while he called for someone who could. After a while, he informed us that he was told that no one would be able to come until the following day. In addition, there were bugs all over the bathroom. Once again, we set out to enjoy the grounds and, once again, there was a wedding taking place and we were unable to. We decided to sit on the front porch of the Smith House and relax but the music and festivities prevented us from enjoying the solace which we craved during our getaway. That night, we tried to sleep but the room was sweltering. The following morning we woke up and checked out a day earlier than planned. My husband and I have had a very difficult year as a result of issues both at work and within our family. We have not been able to get away and were looking forward to these few restful days together. In addition, it was our anniversary and we were looking forward to celebrating. We left this property feeling more stressed than we were upon our arrival. We are seasoned travelers and know that we need to expect the unexpected and we are adept at “going with the flow.” However, the issues that we faced at this Inn went above and beyond that. When booking, it should be made clear to guests if weddings will be taking place during their stay and they should be made aware that access to the property will be limited, if not non-existent. It should also be clear that some of the outbuildings are so far removed from the main area that you feel as though you are on a different

A quick trip back (have been before, but it has been awhile) for Valentines Day. Loved every minute. Reception was great, afternoon tea, drinks on the back porch, super relaxing atmosphere! Our room was wonderful. Luxurious bedding, nicely appointed, and very comfortable. Dinner in the smokehouse restaurant was a world class experience. The food was exceptional - nice choices and very creative! The wine list is amazing. We picked a deep dark treasure that caught our eye and it was perfect! Be sure to plan on a bit of time to go through the wine list (more appropriately described as a book) and ask all the questions you like, they will have all the answers. Will definitely keep this place on the go to list. It is a 1 hour 30 minute drive for us, very up scale and elegant, historical, yet not outrageous.