Hotel Chellah

Fiquei aqui muitas vezes, localização central muito boa. Quartos de qualidade variável, alguns têm varandas, bastante água quente, piscina e jardim agradáveis, infelizmente espreguiçadeiras não são mais permitidas no jardim... apenas ao redor da piscina. O café da manhã é OK, um pouco caro, bons cafés na esquina oferecem café melhor e valor. O jardim é usado como bar / restaurante / cabaré espanhol nas noites de verão, pode ser barulhento nos quartos ao lado da piscina, à noite, mas não me importo.

Nice hotel friendly stuff good location

Situado no movimentado centro de Tânger, esta é uma boa escolha para algumas noites. Parece ser um edifício histórico bem antigo. O banheiro era bem mal iluminado. O check-in foi muito rápido e a maioria da equipe foi agradável. O café da manhã era bom, com a opção de omeletes e panquecas feitas na hora. Há também um jardim e piscina. Eles também providenciaram um táxi para o aeroporto por um preço relativamente bom de 150 Dh.

Our experience with the restaurant in particular was not pleasant. Rude and unprofessional staff who didn’t keep their promises and were highly disorganized. We called 2 days prior to book a table for our whole family and explained that we wanted to celebrate dad’s birthday and bring a cake, ”no problem with that” - they said. However, when we were there, the restaurant was full and the lack of organization from the staff made it so difficult to be available. We had to wait for 20 to 30 minutes sometimes for a waiter to make a request. After finally finishing our meal I called multiple waiters for the cake surprise, which we had already given them at arrival. They kept promising to bring it but didn’t. My husband then had to go address the issue to the “head waiter“ but the latter ignored him and didn’t even give him a minute of his time. Later on, I called the same “head waiter“ and he responded with an unacceptable attitude blaming me for “giving him extra work“ and for not remembering to whom I gave the cake. By the time they “found” the cake - mind you there was only one other person celebrating their birthday- we were too tired and disappointed so we paid and left. Having worked at foodservice, I understand the pressure of working such a demanding job. However, being rude and blaming your client for your mistake cannot be tolerated. With organization and politeness, our experience might have been different and better with Chellah Restaurant. For now, I do not recommend and will not go back.

Nous avons passé un très bon séjour au Chellah. C.est un hôtel que nous connaissons car nous sommes des habitués de Tanger,nous y sommes venus plusieurs fois il y a quelques années. L’hôtel a été rénové, il est très agréable. Il est un peu bruyant le soir mais cela ne nous a pas trop dérangé. Le petit-déjeuner est un petit limité, les produits sont mis au compte goutte. Le personnel est très gentil , à l’accueil, les femmes de ménage, les serveurs…. Tout le monde est formidable.

J'y avais déjà fait un séjour en juin. Très belles chambres, personnel aux petits soins, restaurant terrasse piscine magnifique, cuisine excellente et prix TRES sympathiques. J'y retourne avec grand plaisir en novembre et je vous le recommande.