Avaliações do Hotel MedinaTown

Resposta da propriedade: Thank you for your feedback and for choosing to stay at our hotel. We sincerely apologize for the inconvenience you experienced with the sewage smell. Please be assured that we take such concerns seriously, and our maintenance team is already working to resolve this issue. We hope you'll give us another opportunity to provide you with a more comfortable experience in the future. If you have any further concerns, please don't hesitate to reach out directly to our staff.

Resposta da propriedade: Уважаемый гость,Благодарим вас за ваш отзыв. Мы искренне приносим извинения за недоразумение, связанное с оплатой мини-бара. Мы обязательно проведем внутреннюю проверку и напомним нашим сотрудникам о необходимости более внимательного подхода к расчетам.Спасибо за ваше понимание и надеемся снова увидеть вас в нашем отеле!С уважением,Менеджер отеля MedinaTown

Resposta da propriedade: Большое спасибо за ваш замечательный отзыв! Мы очень рады, что вам понравился наш отель и вы отметили новизну мебели и сантехники, а также чистоту помещений. Приятно слышать, что наша команда на ресепшене смогла помочь вам со всеми вопросами. Мы приносим извинения за шум с улицы и постараемся сделать ваше следующее пребывание еще более комфортным. Будем рады снова видеть вас у нас!

Resposta da propriedade: Dear guest,Thank you for your feedback. We are sorry to hear that you experienced some inconveniences during your stay. We want to assure you that the televisions in all our rooms are working properly. If you had informed the administrators about the issue, we would have gladly helped you resolve any problems.Regarding breakfast, we offer a standard breakfast that includes one tea, one coffee, and one juice. We understand that each guest may have different preferences, and therefore, we offer additional beverages for an extra charge to meet all your desires.We greatly appreciate your feedback and hope that your next stay with us will be more comfortable and pleasant.

Resposta da propriedade: Dear Alexey,Thank you for your feedback. We're glad you appreciated the cleanliness and modern design of our hotel. Our staff ensures the safety and comfort of all guests, which is why they may inquire about restaurant reservations or confirm names for dining purposes. This is a standard procedure aimed at providing the best service.Regarding the location, we understand your disappointment and would be happy to provide recommendations for interesting places nearby.We hope to have the opportunity to welcome you back to our hotel.

Resposta da propriedade: Большое спасибо за ваш замечательный отзыв! Мы рады, что вам понравился просторный и чистый номер. Особенно приятно слышать, что вы оценили наш ресторан на крыше и его вкусную еду. Надеемся, что вы снова выберете наш отель для вашего следующего визита!

Resposta da propriedade: Thank you for sharing your feedback. We're sorry to hear that you felt the value wasn't as expected. We appreciate your comments about our breakfast and will continue to work on improving our services to meet your expectations. We hope to have the opportunity to serve you better in the future.

Resposta da propriedade: Thank you for your feedback. Our accommodation rules are clearly stated and designed to ensure a smooth experience for all our guests. We're sorry this impacted your rating, but we would be happy to welcome you again and make your next stay more enjoyable.

Resposta da propriedade: Thank you for your kind words! We're thrilled to hear you enjoyed your stay and appreciated our efforts to maintain a clean and welcoming environment. We hope to see you again soon!

Resposta da propriedade: Thank you for your feedback! We appreciate you taking the time to share your thoughts and look forward to welcoming you again.

Resposta da propriedade: 非常感謝您的好評！很高興您對我們的房間清潔度和設施感到滿意。期待您的再次光臨！

Resposta da propriedade: Dear valued guest,We sincerely appreciate your kind feedback regarding the excellent amenities and cleanliness of our hotel. It delights us to know that you enjoyed your stay with us. We apologize for any inconvenience caused by the proximity to the road and the resulting noise. Your satisfaction is our top priority, and we assure you that we are taking this matter seriously. We will explore options to minimize the impact of the noise, ensuring a more tranquil experience for our guests.Thank you for your understanding, and we hope to welcome you back for an even more wonderful stay in the future.Warm regards,MedinaTown Hotel

Resposta da propriedade: Dear valued guest, thank you for your positive feedback! We are delighted to hear that you had a very good experience with us. We look forward to welcoming you again on your next visit.

Resposta da propriedade: Thank you for your feedback! We are glad that you enjoyed your stay at our hotel. We will be glad to see you again!