Hotel Montetaxco

Muy bien todo en el hotel, ac en la habitación que funciona perfectamente, agua caliente a presión, plancha, burro de planchar, cafetera TV, cumple bien con todo lo básico, la vista desde la habitación en el segundo nivel es excelente supongo que en el tercer nivel aún mejor y supongo que en el nivel 1 no es tan buena así que trata de contratar del segundo nivel en adelante, el restaurante hermoso pero un poco elevado el precio con respecto a la porción y la calidad de alimentos, tiene el teleférico a un lado puedes ir y venir al pueblo usándolo pero al bajar estarás a 15 minutos caminando o 5 en transporte público. Tiene estacionamiento gratis para tu auto, una buena alberca que no usé, y gym y tiendas que no usé pero que ahí están, la atención es buena aunque fue poco lo que tuve que tratar con el personal pero se ven atentos y dispuestos. En general mi experiencia es buena y volvería a este hotel sin duda, también me di cuenta de que se tienen habitaciones con puerta contigua así es que puedes contratar habitaciones juntas y comunicarlas de esta forma para familias grandes.

位置好，看城市景，而且安靜衞生。

Todo excelente y el personal es muy atento. Un hotel super familiar.

We ordered a cocktail and we did not like the taste or quality of it. We complained and were told we could not remove it from the bill. We spoke to a manager that informed us that if it was removed from the bill the server would be charged for it. This is an unacceptable practice that would never happen in the developed world. Please avoid this place at all cost. Cubanqball

We always heard things about this hotel being amazing, so we decided to stay here. When you arrive, you get a bracelet, so it lets staff know you’re sleeping here. They have a no stranger policy. I tried to have my cousin use the bathroom in my room and they said no and started following him around until he left. But when high end people come to eat without the bracelet, they were able to? My cousin even tried to eat at the restaurant and they said no lol. Maybe because he was wearing sweats and a t-shirt. The food was very Americanized The pool is green???? The wifi does not work. So if you plan on working here, it will be harder. The restaurant on top has the best wifi but you might have to buy things in order to use the wifi. The view is nice though. I highly recommend trying another hotel by the city. Some taxi drivers might rip you off just to take you down hill. If you want to take the ride that brings you down, it’s 105 pesos per person.

Beautiful resort. The view of the town and mountains is stunning. They have everything you could want or need. Room well equipped. Staff friendlyband helpful. We arrived a littke late. The porter was taking us to our room. Ooops itbwas down stairs. I stopped and said ohhhh staurs. He said you don’t like. I said no stsirs we are old. Hevsaid wait here inwill get youna different room. He surevdid, no stairs and a view if the city. Girgeous. Breakfast buffet in the big restaurantbwas awesome hugevselection. I orefered fruit and cittage cheese. Want eggs, meat souo they havevall you want. Waitbstaff is excelkent. The smalker place by the pool is giid forvsipping an afternoon beveragevand watching the joyful guests splash and play. Even had music at breakfast, loveky. Wonderful place to stay. Fun entertainment. And the siver shop had lots of nice things. Clothing stire if you need something, lots of nice things. Can’t go wrong staying here.

Find it hard to believe that in what is supposed to be an international tourist hotel none of the staff speak even a little English. When my husband became sick I came upstairs to reception to ask for a bottle of water but none of the staff could help me. Finally another staff member guessed what I needed. Later when I came for breakfast I tried to explain my husband was sick and I would like to take a bottle of water to him in our room. I was charged for this even though we had a prepaid breakfast package. One of the staff came with me to our room to get payment for the drink then the door to our room didn’t work again. It has not worked once since we arrived. Whilst my husband was inside our room being sick I had to run back to reception twice to get them to reset our door then go inside to get the cash to pay for the drink. Very disappointed in this hotel.

Lovely, clean, large room. Beautiful public spaces. It was deserted. We took the cable car up and down, as we were car less. That was fun. Did get three large bugs in the room that probably came up through the floor drain we accidentally uncovered. We were in a below ground floor room No convenient potable water coolers for refilling water bottles, like in many hotels in Mexico. Pool was nice but too cold to swim in. Breakfast was cooked to order. Fantastic views.

If your trip is for vacations, to relax with your family by the pool and enjoy the view, this is a great choice. The view is amazing and very much worth it. The hotel is really not close to Taxco town and the road to arrive there is very very steep, so be sure your car has good brakes and is in very good conditions. You can use the cableway (teleferico) to go to the town, where you'll also have to take a taxi. The teleferico fee is around 4.75 usd per person round trip. Being a small town, Taxco hasn't the best hotel service, so, if you compare with the other hotels in the area, I think Montetaxco is a very good choice. Our room was clean, a little outdated. The double beds are a bit small for two persons and not really comfortable, but we made it ok. There were three of us, we had to ask for the extra towel, coffee and water, because everything was for two persons. There's a coffee maker in the room, which is very useful. There´s no frigobar nor microwave oven. If internet is important for you, this is not a good choice, because there's no internet in the rooms. The walls are thin, so you can hear some noises from the neighbours, but nothing too bad for us. There's a very good option which is included breakfast and dinner for a very small amount that will be charged with your room. It's a great deal. The food isn't amazing, but it's ok for the price. The hotel does offer a few folk dances and a small fireworks show which is nice. It's not really an all inclusive where you'll find a lot of activities to do, but they make the effort. Overall, I think if you compare this hotel with some Cancun all inclusive you'll be disappointed, but this would be true for most Taxco hotels, so you have to put everything in balance. I think if you keep your expectations checked you'll have a great stay there, it's one of the best choices in town.