Alpine Lake Resort

True. It did have to beds. That had very flat and stiff pillows and looked nothing like this picture. It does have a Tv fridge microwave that are nice to have in a room. However, the room was damp smellingeeling and could use a dehumidifier. The bathroom does have a shower and tub. However, it took a few minutes to figure out how to jiggle and turn the water to a temperature that stayed on and didn't burn you because it was 90% broken. I did leave a tip for our house keeper under the tipping envelope that was sealed empty because of the dampness . They do have a pool yes. However you need to bring your own towel because non are provided.

Spent three nights in the Motel at Alpine Lake Resort. Rooms were clean and comfortable. Perfect size for our family to stay. Loved having the fridge and microwave in the room. And access to a deck off the room (where I watched golfers while working). The entire staff was AMAZING and so very kind. So many amenities - complimentary mini-golf (next to the Motel), indoor swimming pool, fitness center. Game room has a good number of games (for small fee). We also played some pickleball on the courts! My husband and son played golf two days, and really enjoyed the course! Great pricing for a round, and even offered twilight pricing after 3pm. Food at the Lodge was good -- and the service was great! The view of the golf course and the lake were amazing. Didn't get a chance to go out on the lake, but there is access to fishing and go out on a kayak. Overall, an amazing vacation to kick off our summer. We will be back!

The front desk manager is a reflection of the resort room - both are terrible. Unmade room, noisy and drafty doors, smelly a/c, leaky tap in bathroom. The manager had a terrible attitude when I called to discuss with her. An apology would have been acceptable

I read the staff was rude and unprofessional but nothing could have prepared me for the verbal lashing my family took from a maintenance person at the pool. As soon as we arrived for an afternoon swim a maintenance man just about beat down the outside entrance door, knocking to get into the pool area. My daughter in law went to let him in and he was screaming at her and pointing to the door saying "NOW" as soon as she opened the door he starting screaming at my grandchildren asking them if they saw the barricade he put up on the steps. We had just arrived and there was no barricade. Apparently another guest had removed it before we got there. I asked him who his supervisor was twice and all he replied was upstairs. As I proceeded out the door to go upstairs a women was on her way in. I don't know who she was but she told the man to stop and called him to her. As I explained what had just happened, she proceeded to ask if I was a homeowner and offered no apology. This question is disturbing; the fact is, management does not realize that if the guests are treated poorly then the homeowners cannot rent their cabins. I was upset over the treatment my family was receiving after spending a lot of money ($5000.00 just for the cabin rental) at this resort and all she cared about was if I was a homeowner. It is evident that the entry level staff are running this place and there is a huge absence in management. Hospitality is not trained to the staff and is not a priority at this establishment. Most of the guards were unfriendly but there were a couple that seemed ok. We were not greeted with a welcome to Alpine Resort or enjoy your stay, it was as though we were bothering them and treated as we didn't belong. Needless to say we will not be visiting again, really a shame, 2 of my children live close and I was hoping this could be a yearly family reunion location. Management seems to reply with excuses to the other reviews on here but doesn't address the issues at hand. The writing is on the wall yet they ignore it. I'm surprised the homeowners tolerate the poor management.

First the Course: Between the mountains and the lake, the views are beautiful. The course is horrendous. The fairways are okay, but pasture grass, with some bare spots. The greens are atrocious, with large patches dead from disease. When the move the cup, the old location is not properly repaired. It's obvious they don't treat or water the greens beyond the practice green. It is certainly not worth $53. Management: As others have noted, the older couple managing the clubhouse are rude and incompetent. Customer service is completely lacking. There's no course marshal even if you call for assistance with slow play. It took 3 hours to play 9 holes with no remediation (refund, raincheck), nothing. They failed to tell us there was an outing when we called to make tee times. Facilities: Antiquated and in disrepair. Good luck getting restaurant or front desk service. Non-existent. Overall: We won't be back. We typically play 6-10 times a year and purchase stay and play packages. We're done. We won't even give the stay and play packages to someone else because of the horrible experience with staff. Read the online reviews... nothing has changed for years. The service sucks. This review is looking pretty epic! Nice!

Great golf course. Uniformed and very rude staff. Customer service completely lacking. Employees need to be trained for their positions . Golf manager extremely rude with zero finesse or willingness to help. Has potential but customer services completely lacking.

My friend booked two nights rooms for our vacation. We were looking forward to kayaking, playing tennis and golfing. The lake was gorgeous and the golf course was inviting. However when we checked the room it was more like motel rooms rather than resort. The lobby, the main building, swimming pool, recreation room does not have the resort style that you’d expect and all looks old, worn out, dilapidated and desperately need serious upgrades. We decided not to stay in the hotel when we opened up the bedroom. Turned out the office was plan to close that wee we check in. So no room service nor restaurant. I’m not sure how’s this establishment was even allowed to open since the closest restaurants are 15 miles away. What if there’s an emergencies? Not gonna try to book this resort again. Not recommended.