Eden Beach Khaolak Resort and Spa A Lopesan Collection Hotel

Avaliações do Eden Beach Khaolak Resort and Spa A Lopesan Collection Hotel

Eden Beach Khaolak Resort and Spa A Lopesan Collection Hotel

12/12 Lam, Lam Kaen, Phang Nga Province, 82210, ThailandVer detalhes do hotel
Eden Beach Khaolak Resort and Spa A Lopesan Collection Hotel
Eden Beach Khaolak Resort and Spa A Lopesan Collection HotelEden Beach Khaolak Resort and Spa A Lopesan Collection HotelEden Beach Khaolak Resort and Spa A Lopesan Collection Hotel
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1 noite

Avaliações dos hóspedes

4.4/5
Muito bom
170 avaliação
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.4
Atendimento4.2
Limpeza4.4
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Todas as avaliações(170)
Avaliações positivas(155)
Avaliações com fotos/vídeo(94)
Ambiente elegante(36)
Piscina excelente(22)
Café da manhã delicioso(22)
Praia excelente(20)
Preço adequado(17)
Localização conveniente(15)
Odor estranho no quarto(10)
Excelente localização(10)
Avaliações negativas(15)
Usuário convidado
Quarto deluxe
Hospedou-se em out 2024
Sozinho(a)
2 avaliação
5.0/5
Excepcional
Publicado em 4 nov 2024
the interior of the hotel is simply incredible, everything is made in the same style from unique items. Mirrors, lamps, plumbing, cabinets, sinks - the eye clings to just about everything! and not only in the rooms, but also throughout the territory This place is simply created for those who want an aesthetic and quiet vacation. the only thing that the management should pay attention to is the quality of the work of the cleaners, I have been left without towels more than once.
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6/10
Trip 2gether
Quarto superior
Hospedou-se em jul 2024
Casal
24 avaliação
4.2/5
Muito bom
Publicado em 31 ago 2024
Nice stay at this beachfront hotel. The gym and pool were perfect. However, the room seemed like it hadn’t been used in a while—felt a bit old, with dirty glassware and some hair in the toilet. I recommend housekeeping thoroughly inspect rooms before guests check in. The pool bar was nice, but the music didn’t quite match the vibe.
Traduzir
6/10
Resposta da propriedade: Dear Value Guest,Thank you for your detailed feedback. We're glad you enjoyed the beachfront location, gym, and pool! However, we're truly sorry to hear about the issues you encountered in your room. This is not up to our usual standards, and we will make sure our housekeeping team takes extra care to thoroughly inspect rooms before check-in. We also appreciate your comments about the pool bar music and will look into adjusting it to create a better atmosphere. We hope to have the chance to welcome you back for an improved experience.Best regards,The management
Usuário convidado
Quarto superior
Hospedou-se em jul 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 4 jul 2024
Very good location, nice place to stay for vacation. Staff are helpful and friendly.
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Resposta da propriedade: Dear Value Guest,Thank you for your kind review! We're thrilled to hear that you enjoyed our location and found it a nice place for your vacation. It's wonderful to know that our staff were helpful and friendly. We look forward to welcoming you back on your next visit!Best regards,The management
Segar
Quarto superior
Hospedou-se em jul 2024
Casal
1 avaliação
4.5/5
Ótimo
Publicado em 26 jul 2024
Beautiful rooms in a nicely secluded resort. Staff are very attentive and always look to please. I even received a free room upgrade without asking when my room was not ready at check-in. Excellent service.
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Resposta da propriedade: Dear Value Guest,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay and appreciated our beautiful rooms and attentive staff. It was our pleasure to upgrade your room, and we're glad it added to your experience. We look forward to welcoming you back for another excellent stay!Best regards,The management
Usuário anônimo
Quarto superior
Hospedou-se em jun 2023
Casal
25 avaliação
5.0/5
Excepcional
Publicado em 18 jul 2023
This is the best hotel. We love everything here!
Traduzir
6/10
Resposta da propriedade: Dear value guest,We are highly appreciate for your stay with us and write this review with nice photo.Our team are looking forward to welcome you at our resort for your next holiday.Best regards,The management
travelling frog
Quarto Jardim Tropical
Hospedou-se em mar 2023
Viaje com amigos
4 avaliação
4.2/5
Muito bom
Publicado em 9 mar 2023
Nice resort, with beautiful beach view and comfortable decoration style. Good restaurant with welcoming staff. Unsatisfied with the receptionist, a middle aged woman, seems cold and unfriendly.
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Resposta da propriedade: Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our resort style, beach and amenities as well as our services and food offerings.For your commended our receptionist, we would say sorry that made you are unsatisfied, we have been instruct and keep training for all our service staff to be more standard.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management team
Usuário convidado
Quarto Tropical com Vista para o Jardim e Piscina
Hospedou-se em mar 2023
Sozinho(a)
3 avaliação
4.7/5
Incrível
Publicado em 23 mar 2023
First time to Khao Lak. Only 1 hour car from Phuket Airport. The hotel has private beach, spa & massage , cafe, restaurant and bar. Nice and big public pool (some suite come with private pool). This place not crowded as in Phuket city . Suit for Solo, Family and with buddies . Hotel staff are very friendly and warm to be here. Especially thanks to staff named Kig & Praew ! 👍🏻
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Resposta da propriedade: Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our resort services staff and food offerings and breakfast.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management team
Mao Mao Fer
Hospedou-se em ago 2022
Casal
12 avaliação
4.5/5
Ótimo
Publicado em 22 ago 2022
Very nice and insta worthy. Lots of stairs too climb every where u go.
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Resposta da propriedade: Thank you for your stay with us and review our resort during stay.We look forward to welcome you again in the future.With best regards,The management
Usuário convidado
Quarto deluxe
Hospedou-se em abr 2023
Viaje com amigos
4 avaliação
5.0/5
Excepcional
Publicado em 2 mai 2023
Beyond my expectations! View is excellent.
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Resposta da propriedade: Dear Value guest,Thank you for your stay with us and this reviewWe looking forward to welcomed you again on the next trip.Best regards The management
Usuário convidado
Quarto Tropical com Vista para o Jardim e Piscina
Hospedou-se em mar 2024
Casal
3 avaliação
5.0/5
Excepcional
Publicado em 25 mar 2024
nice place
Traduzir
Resposta da propriedade: Thank you for your stay with us and this review.We are looking forward to welcome you again in the future.Best regards,The management
Coconuch
Quarto superior
Hospedou-se em jan 2022
Casal
6 avaliação
5.0/5
Excepcional
Publicado em 23 jan 2022
Beautiful and brand new resort. Loved surroundings near a nice and quiet beach. Would definitely go back again.
Traduzir
6/7
Resposta da propriedade: Thank you very much for your stay with us.We wish to welcome you at our resort again.Best regards,The management
Impetchy
Grand Deluxe com Vista para a Piscina da Lagoa
Hospedou-se em mar 2023
Viaje com amigos
1 avaliação
4.5/5
Ótimo
Publicado em 14 mai 2023
Its was very relax when i stay here.
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Resposta da propriedade: Dear value guest,Thank you for your stay with us and write review. We look forward to welcome you again on your next holiday Best regards,The management
Usuário convidado
Quarto deluxe
Hospedou-se em mai 2022
Viaje com amigos
12 avaliação
2.0/5
Publicado em 29 mai 2022
Poor service unprofessional staff ,They talk about other people while working both the reception staff and the driver. Breakfast is less .The staff at the egg station didn't get the order in time and showed a bad expression, shout at the customer that “ you have to wait! “ in Thai
Traduzir
Resposta da propriedade: First of all would like to thank you for your stay at Eden Khaolak, and sorry of our service made you were unhappy during stay. we are on improvement of our service and wish to welcome you at our resort again.Best regards,The management
Narong
Quarto superior
Hospedou-se em abr 2022
Casal
1 avaliação
3.7/5
Publicado em 19 abr 2022
Beautiful hotel with good location. Breakfast is good but less variety choices compare to the other hotel near by. Recommend to replace new towels for customer stay longer than one night everyday.
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Resposta da propriedade: Thank you very much for your stay with us, and write this commended, we will improve our service as per your advised.We wish to welcome you at our resort again.Best regards,The management
Nuanphan
Quarto superior
Hospedou-se em dez 2022
Casal
2 avaliação
4.2/5
Muito bom
Publicado em 22 dez 2022
Nice location
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Resposta da propriedade: Dear Sir/Madam,Thank you for your stay with us and this review.Look forward to welcome you again in the futureBest regards,The Management