Phuong Nam Resort

Seems there is always construction ongoing and works in the garden starting early each morning. Staff Friendly however!

Very good

環境，衞生，服務都很好。 餐飲也不錯，有泳池，房間是獨立的，但是晚上路上沒有燈，到處黑乎乎的，不大喜歡這一點。

服務很好，但是早上居然在裝修，而且在隔壁

#positivo #Gostei de Limpeza das paredes,Limpeza da cama,Decoração;#negativo #Não gostei de Serviço de quarto

Really, this resort is a disappointment despite having a 4-star rating. My family and I visited during the holidays in Vietnam. When my French husband approached the front desk, none of the staff members could understand English to assist him. Even when I approached the counter, the room rates were confusing, and no staff member could recommend a suitable room type based on our needs. It was surprising that when I inquired about room turndown service, no staff member could comprehend my request. Moreover, the restaurant had Japanese cuisine that day due to the Koi aquarium opening, but when I checked the menu, it was mostly Japanese dishes. I asked the restaurant staff for authentic Vietnamese specialties, but they couldn't provide any recommendations. I wanted my husband to enjoy Vietnamese food during our trip. In summary, we were disappointed with the room service and restaurant. On the bright side, the resort has plenty of green space and is peaceful. However, it lacked a spa and gym for relaxation and exercise as well as no night activities. I don't understand how it was given a 4-star rating.