Lucky Eagle Casino & Hotel (Washington)

Beautiful place very clean and accommodating. Great food and good service

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1st time being disappointed staying here. We have done several tos in the past and this time a big group of us total of 5 rooms went and stayed with our children. Plan was to take them swimming and have dinner at the crafthouse while husbands gambled. We did not get told the jacuzzi was not working till we went to the pool area. I guess the jacuzzi had been down for over a week which was a bummer to us moms. When we packed up everyone and headed to have dinner we went with the anticipation of waiting since we have our little ones but the Crafthouse did not want to entertain our group of 5 families. Being all seated together would have been amazing but we knew it was probably not possible but we asked to be seated as individual families and they could not. Manager was even called and he told our whole gang that since we came in together they would have to put us on one check I guess because they attach a 18% gratuity and that we would have to wait about 2 hours before seating. I asked once again if we could just be seated individually and he said not and apologized. Pretty embarrassing since there was other people waiting and all had to walk out. However we did end up getting a burger and chicken strips at the bistro who did take out orders and we were able to seat just fine. Not sure if I would make another stoner trip there. Other than that manager who didn't want to help or serve us the rest of the staff was nice and helping.

We stay here all the time it’s one of our favorite places to stay, staff is always friendly rooms are clean and have never had a bad experience

The people who stayed on the upper floor from me was stumping and making noises all evening and middle of the night until 4am. There were a lots of dead lady bugs in my bedroom floor and the 2nd bedroom. Overall it was an good stay.

The room and staff were lovely. The hot tub was closed and the pool was closed one day too. The air freshener was overpowering and too strong in all of the common areas and seeped into the rooms.

Coffee in the room, to me is not very coffee. I usaully tale my own coffee. Refrigerator could be colder. Staffis very friendly, helpful, rooms are very clean. The smoking rooms, smell very bad. But the non smoking rooms are great!

Had a family suite which worked well for us. Check in had a hiccup…..had originally registered room in sons name but changed to mine after we decided to go along. Was told by ******* agent on the phone that it would be in my name but it wasn’t. My son then had to be involved with the check in….not a deal breaker but was not what I was assured when making the change.

Beds were very comfortable. Problem came when I went to use the microwave and there were half eaten donuts in there. Then the stir sticks were missing out of the opened package.