Avaliações do Park Inn by Radisson Tianjin Five Old Street Nanjing Road

Resposta da propriedade: Dear guest, thank you for your feedback. We're glad you found our location convenient and the room clean and comfortable. We apologize that the breakfast options didn't meet your expectations. We will work on improving and diversifying the breakfast offerings. We look forward to having you stay with us again and providing a better experience.

Resposta da propriedade: Dear guests, we're sorry to hear that you have encountered so many dissatisfaction situations during your stay. We feel guilty about the lack of an elevator at the front desk, inadequate and irregular laundry facilities, non-standard dress of staff, no automatic door closers on the doors, problems with the apartment's lack of refrigerator, shampoo and hand sanitizer, room dust, unchanged sheets, clogged drains, and inadequacies for breakfast.This reflects a serious oversight in our service and facilities management, and we will take immediate steps to rectify and improve it. We will add elevators, increase laundry facilities, strengthen the dress code and training for staff, repair and replenish all kinds of items in a timely manner, strengthen housekeeping and facility maintenance, and enrich the variety of breakfast and ensure that it is replenished in a timely manner.We are well aware that this has been a very bad experience, and we sincerely apologize to you once again, and hope that you will give us a chance to prove that we have made substantial improvements and enhancements in the future.Thank you for your feedback and giving us the opportunity to identify issues and correct them.

Resposta da propriedade: 尊敬的賓客: 您好！ 非常感謝您對酒店的支持和各方面的認可， 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗， 看到您的滿意和肯定， 我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來。

Resposta da propriedade: Dear guests, hello! Thank you for your great support to the Park Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often. I wish you a smooth work and a good mood every day.

Resposta da propriedade: Dear guests,Thank you very much for taking the time to give us such a detailed and sincere evaluation!We are extremely pleased to hear you praise that the room is spacious, quiet, comfortable and clean. It is our goal to provide you with a satisfactory accommodation environment.We are also very happy that the location of the hotel can bring you convenience.We apologize for the bad impression left on you by the reception desk and the breakfast area. Your feedback is very important to us. We have recorded the relevant problems and will start to improve them immediately. We will strengthen the management of the reception desk to improve its cleanliness and order. At the same time, we will thoroughly clean and rectify the breakfast room to improve the quality and taste of food, and strive to provide a high-quality breakfast experience for every guest.I'm glad that we can satisfy you in terms of sleep quality and price, and you are still willing to recommend our hotel. We will definitely actively improve our shortcomings. We look forward to your next visit to see our progress and bring you a perfect check-in experience again!Thank you again for your support and trust!I wish you a happy life!

Resposta da propriedade: 尊敬的賓客： 您好！ 感謝您對麗柏酒店的大力支持， 您的滿意就是酒店前進的動力， 無需贅言， 常來就好咯！ 祝： 工作順利， 天天好心情 O（∩_∩）O~

Resposta da propriedade: Dear guests, for your praise, the hotel staff is really very happy, your encouragement and recognition is like a basin of cool sweet spring in summer, so that our hotel staff see the whole person is a lot more comfortable, see you do not point five points, is Xiaobai where did not do a good job, look forward to your callback, Xiaobai will continue to improve the customer's experience, strengthen the service, and strive to do better

Resposta da propriedade: 尊敬的賓客：真誠感謝您下榻麗柏酒店五大道南京路店！對於您在本酒店的不愉快經歷，酒店向您表示誠摯的歉意！您的此次入住體驗讓我們深感遺憾和慚愧，非常感謝您給予我們工作的指正，您的意見將幫助並促使我們不斷改進工作、完善服務產品，更好地為您及您的朋友提供服務。 在此，我們真誠邀請您，再次下榻我們酒店，我們將竭盡全力彌補缺憾，使您享受到最優質的服務，祝您生活愉快！

Resposta da propriedade: 尊敬的賓客: 您好！ 非常感謝您對酒店的支持和各方面的認可， 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗， 看到您的滿意和肯定， 我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來。

Resposta da propriedade: Thank you for choosing our hotel and taking the time to share your stay experience. We are delighted to hear that you enjoyed the hotel's location and the nearby attractions, as well as your evening walks in the area. We deeply apologize for the smoking issue you encountered in your room. Our hotel is committed to providing a smoke-free environment, and your feedback is extremely valuable to us. We will immediately conduct a thorough inspection and cleaning of the concerned room to ensure all non-smoking rooms meet our standards.We greatly appreciate your willingness to consider staying with us again despite the inconvenience experienced. Your understanding and patience are highly valued by us. To show our sincerity, we hope to have the opportunity to provide you with a superior stay on your next visit.

Resposta da propriedade: Dear guest, thank you for taking the time to give us feedback. We attach great importance to the hygiene issues you have raised, and we will strengthen hygiene management and conduct thorough hygiene inspections to provide a more comfortable stay experience for every customer. We apologize to you, and have reported and provided enhanced training to our room staff. We apologize for any inconvenience caused during your stay, Hygiene has always been a top priority for us. We apologize to you and we will continue to pay attention to details to improve our stay experience. We look forward to your next visit and shows you our changes and progress. Finally, we wish you a happy life, good health, and all the best.

Resposta da propriedade: Dear guests, for your praise, the hotel staff is really very happy, your encouragement and recognition is like a basin of cool sweet spring in summer, so that our hotel staff see the whole person is a lot more comfortable, see you do not point five points, is Xiaobai where did not do a good job, look forward to your callback, Xiaobai will continue to improve the customer's experience, strengthen the service, and strive to do better

Resposta da propriedade: 尊敬的貴賓，感謝您下榻天津麗柏酒店，酒店門前和對面停車樓均有停車位，可停放40餘量，酒店自助早餐廳位於酒店1樓，擁有優雅、舒適的就餐環境，餐廳配有中西式菜款結合，多種口味、多種精緻菜品供客人挑選，期待您下次入住可以品嚐哦，同時感謝您對地理位置等做出如此高的評價，小柏真的超級感動，滿意衹有起點，沒有終點，您的點評是小柏前進的動力，充滿動力的小柏將會更加認真細緻，保持熱忱，致力讓每一位客人享有賓至如歸的感受，記得回來看看哦，小柏期待着和您的下次相遇，祝您天天好心情!