Usuário convidado
1 de agosto de 2024
Our recent stay at this 4-star hotel left much to be desired. Firstly, the interior is incredibly outdated, giving the impression that nothing has been updated since the hotel's inception. The TV in the room is a small LCD screen, and there are no power outlets near the bed—only two next to the TV. This made it inconvenient to charge our phones overnight. The internet connection was painfully slow and often disconnected. The quality of the dinner buffet was poor, with very limited choices. Breakfast was no better, offering a minimal selection and few fresh options. The cleanliness of the bathroom was subpar, and it was evident that under the bed hadn't been vacuumed for a long time. The air conditioning unit was extremely noisy, disrupting our sleep throughout the night. Additionally, there was mold in the bathroom, which is unacceptable for any hotel, let alone a 4-star establishment. The pool cleaning schedule was poorly managed, often taking place during peak usage times instead of early morning or late evening. The shower was cramped and not user-friendly. On a positive note, the staff were very friendly and did their best to assist us, but their efforts were overshadowed by the numerous deficiencies of the hotel. Overall, the experience was akin to staying in a hostel rather than a 4-star hotel. The numerous issues we encountered were completely unacceptable, and I would not recommend this hotel to anyone.
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