Mount Irvine Bay Resort

Overall the experience was good value for money. If we had not had such a great deal from BA it would be 4/5. We stay in lots of fantastic resorts and hotels, but they often lack any heart or soul. I can honestly say we'll always remember the staff at this hotel. They are a big part of our positive experience. Reception, were always there, going above and beyond tp make sure we enjoyed our stay. Catering staff were excellent and housekeeping are on fire! Breakfast was outstanding and the breakfast area was gorgeous. The hotel pool was always lovely and quiet. The proximity to a beautiful beach and beach bar as well as other local amnefies couldn't be more perfect. We benefitted from an upgraded room. Looking at other hotels these rooms seem to be the best. This is only to help and not a criticism but it would be great to get more of a caribbean vibe. Having background music in reception and public areas would be nice. A small rum punch on arrival, maybe some nice local flowers on reception would make a better entrance. In the room, a TV that works would be good. Wifi is patchy. A nespresso machine in upgraded rooms would be nice. More coffee creamer and nicer cups would be a small improvement. Coffee at breakfast needs to be better. Paint the hotel! The colours are a bit depressing. Maybe get a local artist to paint onto the cottages, giving each room some personality. Give these rooms names associated with the island or the area's history. The pool area could do with some updating. Nicer pool furniture, swing chairs. Turn the shaded seating areas into cabanas maybe. Encourahe people to hang out and spend money! Grounds are beautiful but the fabric of the hotel reminds of hotels I stayed in, in the early 80s in SE Asia....that have all moved on now or don't exist. We'll definitely be back- thanks so much.

The resort itself has alot of potential. Meaning the look and feel initially is good. We had a short stay. The lock to room even though it worked it had a wire hanging out of it and the lights to bathroom had some sort of short. Even after reporting the issues staff took no steps to fix anything. The restaurant was a bad experience as they did not have a lot of items on menu. For example no salad, ran out of orange juice. Also we wanted 4 hamburgers but they only had 2. I would say the staff was courteous and did their best so think issue is with management as they are responsible for ensuring property is in good standing and food on menu is available. I will not recommend this as a good place to stay unless they fix issues as mentioned above.

From the time we arrived and throughout our stay, we were treated by the most courteous and friendly staff. The food was excellent, well prepared with fresh produce. The rooms were very well appointed and comfortable. The resort has it's own access to the beach complete with dech chairs, umbrellas and a well stocked beach bar. This is is first time I have stayed here and comes highly recommended for families or couples . Will definitely book to stay here again for my holidays on 2025. Lx