OMO5 Tokyo Otsuka by Hoshino Resorts

Location wise, it was very convenient. Only a few minutes walk from Otsuka Station, with F&B and malls nearby. I think they could have done better in terms of the cleanliness though. Staff were helpful in providing help when I asked them about the luggage delivery services to Narita Airport. Just a note for older aged travellers - I don't think the room is elderly-friendly as there are steps to get to the bed area and you'll have to bend quite a bit around the sofa area.

Very nice hotel will definitely visit again! Upstair bed could be a bit dangerous for older people.

Otsuka is a very convenient location close to Ikebukuru. Many choices of restaurants and are value for money. The room we picked is interesting. We stayed there for a week However, it is not recommended for aged people as they will need to climb up to to the bed by stairs. I like it but you need to “mind you head” for the first two days as you will easily knock into the top rack of the bed. It will be better if the Hotel can provide toothpaste solely but not toothpast and toothbrush together in a bag. We have trouble to book 2 days in advance a taxi from the Hotel to the Airport Shuttle bus stop at Ikebukuru. The Hotel staff was helpful but we guessed it could be the short distance, the taxi company did not entertain. It is strange experience for an international city like Tokyo.

Nice accommodation and location. However, the cleanliness have room to improve.

Glad that we had OMO5 as our accomodation for Tokyo. It was close to the station, FamilyMart was right outside for all our needs and the staff was super friendly throughout our whole stay.

Room very small and tight for 3 pax.

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酒店前台客服有禮，樂於幫助客人的提問及需要，酒店位置一流，近大塚JR出口，每天買了大包小包的戰利品，一出站便很快能回到達酒店的感覺實在太好了！房間精緻實用，乾濕分離，方便2人使用。酒店的早餐是set，不是自助，味道不錯。下次去東京會再選擇這間酒店入住。