Sotetsu Fresa Inn Shimbashi-Karasumoriguchi

Avaliações do Sotetsu Fresa Inn Shimbashi-Karasumoriguchi

Sotetsu Fresa Inn Shimbashi-Karasumoriguchi

4 Chome-10-2 Shinbashi, Minato Ward, Tokyo, 105-0004, JapanVer detalhes do hotel
Sotetsu Fresa Inn Shimbashi-Karasumoriguchi
Sotetsu Fresa Inn Shimbashi-KarasumoriguchiSotetsu Fresa Inn Shimbashi-KarasumoriguchiSotetsu Fresa Inn Shimbashi-Karasumoriguchi
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Avaliações dos hóspedes

4.5/5
Ótimo
203 avaliação
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.4
Atendimento4.5
Limpeza4.6
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Todas as avaliações(203)
Avaliações positivas(200)
Avaliações com fotos/vídeo(32)
Limpo e arrumado(37)
Fácil de se locomover(35)
Ótimo atendimento(21)
Conveniente para compras(16)
Próximo ao metrô(14)
Quarto pequeno(10)
Preço adequado(9)
Ótimo para viagens a negócios(5)
Avaliações negativas(3)
Usuário anônimo
Quarto individual não fumantes
Hospedou-se em jun 2024
Sozinho(a)
6 avaliação
5.0/5
Excepcional
Publicado em 27 jun 2024
The place was convenient. Not too far from the station and there were a lot of food options near the hotel. With a Lawson just below the hotel. It was also easy to travel to Haneda airport with the train. The room was very clean and spacious for one person with enough space to open a big luggage. There was also a small window with a view of Tokyo Tower. Will definitely stay here again!
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Resposta da propriedade: この度は当ホテルをご利用いただき誠にありがとうございました。 お客様のまたのご利用を心からお待ちしております。 フロント
Usuário convidado
quarto para não fumantes(cama de casal)
Hospedou-se em dez 2024
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 8 dez 2024
Staff was really friendly and checkin/checkout was really smooth. Great location for experiencing what local Japanese people like to eat out at, and really easy access to most places. (Right next to shinbashi station).
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phua.sc
Quarto superior individual não fumantes
Hospedou-se em jun 2024
Sozinho(a)
7 avaliação
4.2/5
Muito bom
Publicado em 6 jun 2024
It's about 10 minute walk from Shimbashi station which is huge (many train/subway lines intersect there). The area is jam-packed with people and many food stores and advertising so it can get quite disorientating. But once you get your bearings, it's not difficult to find the hotel. There are many and wide variety of food options and convenience stores within walking distance - from frills-free udon/soba places, Chinese-style ramen, fast katsudon, to drinking places that let you grill fresh seafood. The hotel is clean, self check-in and -out were smooth. Amenities are available at the ground floor to be picked up if necessary. I did not opt for breakfast and unable to comment about it.
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6/8
Resposta da propriedade: Thanks for posting.
Usuário convidado
quarto para não fumantes(cama de casal)
Hospedou-se em nov 2024
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 29 nov 2024
Very clean. Small but very well laid out room. Close to a main train station and a huge number of restaurants on the adjoining streets. Only wish would be for a better breakfast selection. I prepaid for breakfast and was provided only 4 choices. None were appealing, but the coffee was good. I'd definitely stay here again.
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Usuário anônimo
Quarto individual não fumantes
Hospedou-se em mai 2024
Sozinho(a)
12 avaliação
3.0/5
Publicado em 19 jun 2024
No onsen. Please read carefully before book. There are many sobetsu fresa Inn shimbashi one lol. The room is friggin small. Smaller than other real hotel. The bathtub is small too.
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Resposta da propriedade: Thank you very much for staying at our hotel. We also very much appreciate your review.All of our staff will do their best to make your stay even more enjoyable.We look forward to welcoming you again.Sotetsu Fresa Inn Shimbashi Karasumoriguchi
Cheng ju
Quarto Individual Superior para Fumantes
Hospedou-se em jul 2024
Negócios
33 avaliação
3.2/5
Publicado em 4 ago 2024
I like the location, but I lose my Apple Pencil here~I can sure it lose in room!
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KYUSEONG
quarto para fumantes(cama de casal)
Hospedou-se em nov 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 18 nov 2024
location was perfect and really local place.
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81Mason
quarto para não fumantes(cama de casal)
Hospedou-se em abr 2024
Casal
13 avaliação
4.2/5
Muito bom
Publicado em 10 abr 2024
Excellent location, within 5mins walk to Shimbashi Station. Lots of good restaurants around. Room is a bit small as expected. WiFi was good. Great value for money if you’re visiting Tokyo for a few days.
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Resposta da propriedade: Thank you for staying at our hotel.We are happy to hear that you liked the location of our hotel.We apologize for the inconvenience caused by the small room.We look forward to seeing you again when you come to Tokyo.Reception
Nikov
quarto para fumantes(cama de casal)
Hospedou-se em set 2023
Viaje com amigos
5 avaliação
3.7/5
Publicado em 2 out 2023
Got smoke smell when first went into the room. The staff on day shift were very friendly but staff on night shift quite rude. Recommended on their bath salt especially mint flavour.
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Resposta da propriedade: Thank you for using our hotel. We apologize for any inconvenience caused regarding the smell in your room and the attitude of our staff at night. We will share this with the staff in charge and work to prevent it from happening again. Last but not least, thank you for taking the time out of your busy schedule to write a review. Sotetsu Fresa Inn Shinbashi Karasumori Staff
Darren611
quarto para não fumantes(cama de casal)
Hospedou-se em ago 2023
Sozinho(a)
34 avaliação
3.7/5
Publicado em 4 ago 2023
The hotel is quite a good location and very close to the train station. The room is very small but it’s enough for one person. I did kind of struggle to open my luggage. It’s very quiet and I slept well. I only had one issue and for this reason I wouldn’t consider booking with this hotel again. When I arrived to check in it was around 8am. The staff at the desk were very kind. I didn’t want to check in early but I wanted to drop my bags off. At this point, the hotel manager (a older lady with glasses came) and said in a sharp tone that check in is at 3pm. I knew this and this was okay. I felt her tone was quite rude and accusatory. It’s my second visit to Japan and up until now I’ve had no issue here and everyone has been very friendly. I was surprised that someone working in the hotel industry doesn’t know how to speak in an appropriate tone while dealing with customers. I did spend money to stay here and do expect a certain level of service. The fact that you can speak English does not automatically equal good customer service. I suggest that you watch the tone you speak in. In addition to this, I didn’t get a baggage tag so I waited and the other staff member called the lady back. She said it was okay and after I left I could hear them giggling at the counter. It wasn’t a major issue as I know the majority of Japanese people are very friendly and I’ve had a great time in this country. I’m moving on to Kyoto next and I was considering to book this hotel chain there but the experience has put me off.
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Resposta da propriedade: Thank you very much for staying at our hotel. Very very sorry about the staff attitude. Although you had good review of the hotel location and near to the station, we sincerely apologize for you of the issue of the staff. We don't let this happen again any more . Thank you very much for telling us your opinion. Reception
Usuário convidado
Quarto Semi Duplo Fumador
Hospedou-se em dez 2023
Casal
6 avaliação
4.2/5
Muito bom
Publicado em 10 jan 2024
The building is very high and set back and has a very good view. The space is a bit small, and it is impossible to open the luggage fully.
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Resposta da propriedade: Thank you very much for visiting our hotel.We are very pleased to hear your compliments about the view from your room.Our entire staff will continue to strive to improve our services.Sotetsu Fresa Inn Shinbashi Karasumoriguchi
Jonathan Pavitt
Quarto semiduplo não fumantes
Hospedou-se em dez 2023
Casal
25 avaliação
5.0/5
Excepcional
Publicado em 4 jan 2024
Amazing location in Shinbashi, close to the Metro Station and Shinbashinishiguchi Walking Street.
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Resposta da propriedade: Thank you for staying with us.We are glad to hear that you were satisfied with your stay.We look forward to serving you again.Sotetsu FressaInn ShimbashiKarasumoriguchi Reception
Taylor Lagarde
Quarto individual não fumantes
Hospedou-se em set 2024
Negócios
8 avaliação
3.2/5
Publicado em 10 dez 2024
Good extras and close To the store
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Usuário anônimo
Quarto individual não fumantes
Hospedou-se em mai 2023
Sozinho(a)
22 avaliação
3.2/5
Publicado em 10 mai 2023
Normal business hotel with a view of the Tokyo tower. No frills really and the room is pretty small. Decent for 1-2 nights stay.
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Resposta da propriedade: Thank you for staying at our hotel.The hotel is in a good location with convenient transportation and many restaurants around.We look forward to your next stay.
Usuário convidado
quarto para não fumantes(cama de casal)
Hospedou-se em abr 2024
Negócios
2 avaliação
3.7/5
Publicado em 20 abr 2024
Generally great Advise to offer breakfast earlier
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Resposta da propriedade: Thank you for staying at our hotel.We apologize for the inconvenience caused regarding breakfast.We will share it with the person in charge and strive to improve it.We look forward to welcoming you back to our hotel next time.Reception