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1 noite
Avaliações dos hóspedes
4.4/5
Muito bom
362 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.2
Atendimento4.3
Limpeza4.5
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Todas as avaliações(362)
Avaliações positivas(345)
Avaliações com fotos/vídeo(75)
Fácil de se locomover(48)
Conveniente para compras(27)
Próximo ao metrô(25)
Quarto pequeno(21)
Excelente café(10)
Quieto e confortável(8)
Retornaria(6)
Comida excelente(5)
Avaliações negativas(17)
Amanda Chng
Quarto duplo moderado
Hospedou-se em ago 2024
Sozinho(a)
13 avaliação
4.7/5
Incrível
Publicado em 29 ago 2024
Quintessential for a solo traveller. My room was cosy, nice space layout with a little sitting corner for my morning coffee, bed was comfy too. Window can be opened slight ajar for ventilation Location is perfect on a quiet lane next to bustling Ginza.
Traduzir
Resposta da propriedade: Dear Guest, We are glad that you enjoyed your stay at Quintessa Hotel Tokyo Ginza. Then, we would also like to thank you for your top rating and thank you for your perfect review.We sincerely hope to see you or your friends soon again in Quintessa Hotel.Front Staff
Usuário convidado
Quarto standard twin
Hospedou-se em dez 2024
Viaje com amigos
1 avaliação
4.7/5
Incrível
Publicado em 8 dez 2024
Good location in the middle of Ginza. Provided lots of complimentary amenities as well as welcome snacks. Staff were courteous and efficient.
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Resposta da propriedade: Dear Guest, We are glad that you enjoyed your stay at Quintessa Hotel Tokyo Ginza. Then, we would also like to thank you for your top rating and hope to see you or your friends soon again in Quintessa Hotel.Front Staff
CHEE YEOW
Quarto standard twin
Hospedou-se em dez 2024
Família
1 avaliação
3.2/5
Publicado em 9 dez 2024
Experience is not bad though room allocated was not so much as I had wanted. If can select room location will be better. Room is bit small.
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Resposta da propriedade: Dear Guest, Thank you for your stay at Quintessa Hotel Tokyo Ginza. Then, we would also like to thank you for your good rating. We are sorry for giving you uncomfortable treatment and we will try to make more comfortable space and good services referring to your advice.We hope to see you or your friends soon again in Quintessa Hotel.Front Staff
Usuário convidado
Quarto duplo moderado
Hospedou-se em nov 2024
Casal
7 avaliação
4.7/5
Incrível
Publicado em 7 dez 2024
Good location near two metro lines (Ginza + Higashi-Ginza) that link to all the tourist hotspots. The room is slightly small but still good enough to walk around with your stuff. Cleanliness is very good, with good sound insulation.
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Resposta da propriedade: Dear Guest, We are glad that you enjoyed your stay at Quintessa Hotel Tokyo Ginza. Then, we would also like to thank you for your top rating and hope to see you or your friends soon again in Quintessa Hotel.Front Staff
Alex-C
Quarto duplo standard
Hospedou-se em mai 2024
Família
3 avaliação
4.5/5
Ótimo
Publicado em 5 mai 2024
Great location right in between exits for 2 different stations (higashi ginza and tsukiji) plus a few blocks away from the main ginza shopping district (and ginza station itself)
Right across the hotel is an udon restaurant which is super popular with tourists with hours long queue.
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Resposta da propriedade: Dear Guest, We are glad that you enjoyed your stay at Quintessa Hotel Tokyo Ginza. Then, we would also like to thank you for your top rating and hope to see you or your friends soon again in Quintessa Hotel.Front Staff
Usuário convidado
Quarto standard twin
Hospedou-se em out 2024
Viaje com amigos
2 avaliação
2.5/5
Publicado em 16 out 2024
Still found some hair on the floor when we got the room. Location is not closed to Ginza major shopping area. With this price range, you can find a better option.
Traduzir
Resposta da propriedade: Dear Guest, Thank you for your stay at Quintessa Hotel Tokyo Ginza. We are sorry for giving you uncomfortable treatment during your stay and we will try to make more comfortable space and good services referring to your advice.We sincerely hope to see you again in Quintessa Hotel.Front Staff
Usuário convidado
Quarto duplo standard
Hospedou-se em ago 2024
Família
1 avaliação
4.7/5
Incrível
Publicado em 18 nov 2024
Great location and easy access to all parts of Tokyo! Wish the breakfast place was better.
Traduzir
Resposta da propriedade: Dear Guest, We are glad that you enjoyed your stay at Quintessa Hotel Tokyo Ginza. Then, we would also like to thank you for your top rating and we sincerely hope to see you or your friends soon again in Quintessa Hotel.Front Staff
Usuário anônimo
Quarto duplo standard
Hospedou-se em jul 2024
Casal
12 avaliação
3.0/5
Publicado em 30 jul 2024
Double room one bed is really small not enough space to open two suitcases. The bathroom is relatively clean but also very small. The room looks clean but is in fact quite dusty. We stayed for a week and the exterior of our suitcase managed to collect dust. The fridge had a funny smell so we never got a chance to use it.
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Resposta da propriedade: Dear Guest, Thank you for your stay at Quintessa Hotel Tokyo Ginza. Then, we would also like to thank you for your rating. We are sorry for giving you uncomfortable treatment, including narrow space in the room. We will try to make more comfortable space and good services referring to your advice.We hope to see you or your friends soon again in Quintessa Hotel.Front Staff
Joy.Enthus.Sunny.Sheer
Quarto standard twin
Hospedou-se em jan 2024
Viaje com amigos
5 avaliação
4.5/5
Ótimo
Publicado em 21 jan 2024
Walking distance to Ginza area. Great for shopping and the tempura noodle shop opposite was awesome!
Traduzir
Resposta da propriedade: Dear Guest, We are glad that you enjoyed your stay at Quintessa Hotel Tokyo Ginza. Then, we would also like to thank you for your top rating and hope to see you or your friends soon again in Quintessa Hotel.Front Staff
Usuário convidado
Quarto duplo standard
Hospedou-se em mai 2024
Família
1 avaliação
2.2/5
Publicado em 17 mai 2024
We added Breakfast and it was not good at all, just a set menu.
Hotel beds are really uncomfortable and the rooms are too small.
No safe in the room at all
Will not stay here again !
Traduzir
Resposta da propriedade: Dear Guest, Thank you for your stay at Quintessa Hotel Tokyo Ginza. We are sorry for giving you uncomfortable treatment and we will try to make more comfortable space and good services referring to your advice.We hope to see you again in Quintessa Hotel.Front Staff
Prashant
Quarto standard twin
Hospedou-se em jun 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 29 jun 2024
Excellent hotel, friendly staff, convenient location and everything was in order.
Traduzir
Resposta da propriedade: Dear Guest, We are glad that you enjoyed your stay at Quintessa Hotel Tokyo Ginza. Then, we would also like to thank you for your top rating and thank you for your perfect review.We sincerely hope to see you or your friends soon again in Quintessa Hotel.Front Staff
Ang
Quarto standard twin
Hospedou-se em mai 2024
Família
2 avaliação
4.2/5
Muito bom
Publicado em 27 mai 2024
The location is just perfect, especially if it’s your first time staying in the Ginza area.
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Resposta da propriedade: Dear Guest, We are glad that you enjoyed your stay at Quintessa Hotel Tokyo Ginza. Then, we would also like to thank you for your top rating and hope to see you or your friends soon again in Quintessa Hotel.Front Staff
Gina T
Quarto twin no Hollywood
Hospedou-se em mar 2024
Família
5 avaliação
4.0/5
Muito bom
Publicado em 29 mar 2024
Service 5 stars is credited to Kato-san (the female staff at the reception).
The other 2 male staffs at the reception are very unfriendly and unhelpful.
Kato-san was the only one smiling and greeting guests and went out of her way to help guests in need.
Kato-san needs a pay raise.
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Resposta da propriedade: Dear Guest, We are glad that you enjoyed your stay at Quintessa Hotel Tokyo Ginza. Then, we would also like to thank you for your good comment for our staff and we are sorry for some unpleasant treatment. We will try to make it up as soon as possible.We sincerely hope to see you or your friends soon again in Quintessa Hotel.Front Staff
danbc2000
Quarto duplo moderado
Hospedou-se em out 2024
Sozinho(a)
6 avaliação
5.0/5
Excepcional
Publicado em 20 out 2024
Near Ginza and very convenient to metro
Traduzir
Resposta da propriedade: Dear Guest, We are glad that you enjoyed your stay at Quintessa Hotel Tokyo Ginza. Then, we would also like to thank you for your top rating and hope to see you or your friends soon again in Quintessa Hotel.Front Staff
PBB
Quarto standard individual
Hospedou-se em jun 2023
Sozinho(a)
19 avaliação
5.0/5
Excepcional
Publicado em 10 jul 2023
I absolutely adore this hotel! It’s in a great location in Ginza about a 15 minute walk from all of the major attractions within Ginza. It also has a lot of great restaurants around and has easy access to the metro, buses and the airport bus. I was also very happy with the hotel staff as they were so helpful with anything I needed.
The room was still quite small considering it’s a Tokyo however, the lobby spaces nice and big so you could go and relax there and enjoy a lot of free refreshment, such as coffee or tea. I would definitely stay at this hotel again.
Traduzir
Resposta da propriedade: Dear Guest, We are glad that you enjoyed your stay at Quintessa Hotel Tokyo Ginza. Then, we would also like to thank you for your top rating and perfect review.We sincerely hope to see you or your friends soon again in Quintessa Hotel.Front Staff