Propriedades Intercontinental Hotel & Resorts em Tóquio

Service and cleanliness is top notch. Location is slightly inconvenient since there is not train station nearby. Parking is not 24hours for self parking. Only limited to valet parking at 2000yen/day with operating hours from 9AM-8PM, outside of these hours you cannot collect your car if you would like to go out, or you cannot park within the hotel carpark, you can only park at the nearest outdoor public paying carpark nearby (with no cap on the maximum charges per night). Breakfast is not a true buffet spread. It is a selection of 1 main course / pax, with fruit juice, cereals, selection of breads, and salads as the buffet. Main course portion is rather small, so do take note if you're a heavy eater for breakfast.

Room and bed were very comfortable, immaculately clean and modern. 2 mins walk from train station, if you need lift access to train then a 6 mins walk, we had a stroller. Breakfast was a bit of a zoo, we went during Christmas, very busy! But tables were spacious so even though there were so many people you don’t feel cramped. Good variety of food selection. We had dinner at the Japanese teppanyaki restaurant. Delicious, especially the tuna salad. I found the lobby staff a little lack of personality, at check in, no mentioning of where breakfast will be, what time check out is. Just checked you in and that’s it, no personal notes in the room. When I expressed I’ve lost my phone at the shop in Tokyo, no sign of empathy (it was a western male staff) no gesture of helpfulness, very cold and robotic. This goes for concierge also, he is an older western gentleman, he needs to use Google translate also which is frustrating cause I could do exactly the same research with Google translate. Overall, hardware is solid, need to fine tune the staff, sprinkle a little bit of personality in them.

Este hotel oferece serviço excepcional e vistas de tirar o fôlego da Baía de Tóquio. A equipe é atenciosa, garantindo que cada detalhe da sua estadia seja impecável. Os quartos são espaçosos, bem equipados e ostentam janelas do chão ao teto com vista para a baía cintilante. O ambiente tranquilo, combinado com fácil acesso às atrações, faz dele um refúgio perfeito em Tóquio.

Excellent luxury hotel strategically located in Yokohama. Beautiful rooms overlooking the bay and amusement park. Rooms are renovated and we thoroughly enjoyed our stay. Parking at the mall zone A is closest to the hotel and overnight parking is 2100 Yen pay at front desk for exit ticket.

Localização do hotel: Estação Shinagawa, saída Konan, vire à direita no viaduto e vá direto para o hotel. Há um metrô direto para Narita Haneda, sem mudar de linha. A sala é muito grande, e a separação molhada e seca é muito boa. As toalhas são da série Bydero, e os produtos de cuidado da pele Shiseido também são fornecidos. A colcha e os travesseiros são tão macios que adormeço assim que os toco. A paisagem também é linda e posso saborear o dia e a noite. Apenas uma noite o vento soprou muito forte e o vidro fez barulho. A única desvantagem é que você não pode dobrar pontos, o IHG também errou o nome da minha conta e não há registro da minha estadia aqui em 2016. A única desvantagem é que o Tokyo Metro Pass que você comprou não pode ser usado aqui, felizmente, o design é fácil de usar. Você pode usá-lo em qualquer outro lugar.