249 Queens Quay W, Old Toronto, Toronto, Ontario, M5J 2N5, CanadaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.3/5
Muito bom
109 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.4
Comodidades4.3
Atendimento4.3
Limpeza4.3
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Todas as avaliações(109)
Avaliações positivas(9)
Avaliações com fotos/vídeo(3)
Ótimos quartos(5)
Usuário convidado
Quarto com 2 Camas Queen-size
Hospedou-se em dez 2024
Família
1 avaliação
3.2/5
Publicado em 29 dez 2024
When it's sounds like Radisson Blu, people may think of a 4-star hotel, but my experience with Radisson Blu was not so amused. The miscommunication started since we checked in. On Trip.com, it said we can have a buffet style breakfast with $25 per person, but upon asking them, they said it's a la carte and have to pay at the restaurant. There was no buffet available. They asked me to send an e-mail to confirm is the information about the breakfast is accurate as it mentioned in trip.com sadly no one responded to my e-mail until the hours of breakfast ( 8- 11 am ) and we had not breakfast in the morning.
The room is okay. It is not as exciting as it sounds like Radisson Blu. I had experience staying in Radisson blu in other countries, but the room quality they had there is not even as comparable with Radisson blu toronto downtown. The room in Radisson blu toronto downtown is like the same as some random hotel. The coffee machine was really dirty. When we complained at the front desk, they did not send any replacement. Another thing is that no dental kits were provided as it should provide in all 4 star hotels. Upon requesting at the front desk, they send us dental kits like an hour later.
While checking out the front desk lady, she was a trainee. I showed him the picture of the dirty coffee machine and explained our dissatisfaction. She said she couldn't do any compensation since the room was pre-paid. In return she offered me some bottle of water for our trip 😄. I mean, I don't need a water bottle as compensation. Then she offered me that the parking would be on the house. Now, I am waiting for the return of my $100 security deposit.
Apart from that the location of the hotel is very cool and convenient. Just in the herat of downtown. The CN tower was visible just from the window of our room.
Considering everything it does not meet the standard of a 4-star hotel.
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joshietam
Quarto king
Hospedou-se em mai 2024
Casal
11 avaliação
5.0/5
Excepcional
Publicado em 30 mai 2024
Great experience overall, with very friendly staff and great views of city and the lake. A big shoutout to Nathalia who assisted us with the room reservation and special requests.
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GALAXY
Quarto king
Hospedou-se em mar 2024
Viaje com amigos
12 avaliação
4.0/5
Muito bom
Publicado em 7 mar 2024
Clean environment , friendly staff, comfortable bed and great room, location was ideal for exploring Toronto on foot. An exceptional choice which made our first stay in Toronto magical.
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Usuário convidado
Quarto king
Hospedou-se em fev 2024
Casal
2 avaliação
4.7/5
Incrível
Publicado em 7 mar 2024
Location was great since its near the CN tower and the sea view.