Carrer Torrenova, 25 - 27, Torrenova, Balearic Islands, 07181, SpainVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.3/5
Muito bom
63 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.3
Atendimento3.8
Limpeza4.6
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Todas as avaliações(63)
Avaliações positivas(30)
Avaliações com fotos/vídeo(15)
Estadia excelente!(9)
Bela vista para o mar(8)
Proprietário cordial(6)
Avaliações negativas(2)
Usuário convidado
Quarto Duplo Deluxe com Vista para o Mar de Artemis
Hospedou-se em dez 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 28 dez 2024
Kind service, great sea view, nice facility, big restaurants. I want to visit again.
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Usuário convidado
Quarto Duplo Deluxe com Vista para o Mar de Artemis
Hospedou-se em dez 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 8 jan 2025
Wow, where to begin. My husband and I brought our 3 year old to Mallorca after moving half way across the world. It was our first break from craziness in a year, and we were lured by the direct flight from our city to visit Mallorca for a week after Christmas. I found the Elba Sunset after doing a bit of research on where to stay on the island. First, and most importantly, I want to say an immeasurable thank you to the entire staff of the Elba. When I say, I could not have imagined how relaxing, joyful, kind, thoughtful, and generous the staff of this establishment could be, I mean it. They are all truly, truly amazing. (Apologies in advance if names are spelled incorrectly!).I specifically want to thank Marta, Elise, Adrian, Christiane, Henry, Paula, Pedro, the whole cleaning staff, and truly every person I encountered there, for making this vacation, one we really desperately needed, so wonderful. Our son Hugo was embraced and coddled by everyone he met, and was completely accepted and showered with love wherever we went in the hotel. Speaking of the hotel. We were there in the off season, and I cannot recommend it enough. The stunning location, the sun, the bright spacious room with a beautiful sea view, the pool (albeit freezing...not that my husband and son cared!), the spa, and the restaurant overlooking the water. 100 out of 10 for the people who make the Elba Sunset the magical place that it is. Much love xx
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Michelle
Quarto família twin
Hospedou-se em mar 2024
Casal
1 avaliação
4.0/5
Muito bom
Publicado em 21 jun 2024
Clean rooms and as described. Parking is available for a small fee per day.
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Resposta da propriedade: Dear Michelle,Thank you very much for taking the time to write this review.We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to Mallorca very soon.Yours sincerelyAinhoa Caamaño- Assistant Manager
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Usuário convidado
Quarto Padrão, 1 Cama Queen Size(cama queen size)
Hospedou-se em mai 2023
Casal
1 avaliação
4.7/5
Incrível
Publicado em 1 jun 2023
Beautiful hotel, pool and rooms all around. Staff were always very friendly. Breakfast buffet was amazing. Overall very good experience and I had a very nice stay. Highlight of the trip. Would recommend.
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Resposta da propriedade: Dear guest,Thank you for the great feedback of your recent holiday experience at our Elba Sunset Mallorca Hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our facilities and staff were able to meet all your needs during your stay.Looking forward to welcoming you very soon,Kind regards,Jorge B - Elba Sunset Mallorca Front Desk Manager
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Alan
Quarto Conforto(cama de casal)
Hospedou-se em mar 2024
Família
3 avaliação
5.0/5
Excepcional
Publicado em 5 jun 2024
Amazing place
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Resposta da propriedade: Dear Alan,Thank you very much for taking the time to write this positive review.We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to Mallorca very soon.Yours sincerelyAinhoa Caamaño- Assistant Manager
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XiaoxiongjielimiSissi
Quarto Duplo Deluxe com Vista para o Mar de Artemis
Resposta da propriedade: Dear guest,Thank you very much for taking the time to let us know how your holiday with us was.We are very happy to hear that you enjoyed your stay with us, especially highlighting not only our facilities such as the rooms. But also our breakfast service and the views that you can see at sunrise. We work daily with the sole purpose of providing the greatest possible well-being to our guests so it makes us very happy to know that we have lived up to your expectations. On the other hand, we also take note of your comments in order to continue to improve on a daily basis. We look forward to welcoming you back to Mallorca very soon.Yours sincerelyAinhoa Caamaño - Assistant Manager
Resposta da propriedade: Dear Guest,First of all we would like to thank you for choosing our hotel to enjoy your most recent stay and for sending us your comments.We are very sorry to hear that your stay with us did not meet your expectations, as our main objective is always to achieve the full satisfaction of our guests. Your comments will help us to improve the quality of the service offered, which is a priority objective both in our hotel and in our company as a whole. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,Jorge B - Elba Sunset Mallorca Front Desk Manager
Resposta da propriedade: Dear guest,Thank you very much first of all for your time and for your excellent rating!We are delighted that you have chosen us and to confirm that you have enjoyed your recent stay at Elba Sunset Mallorca Hotel.Hope we can welcoming you in the near future,Kind regardsJorge B - Elba Sunset Mallorca Front Desk Manager
Resposta da propriedade: Dear guest,First and foremost we would like to thank you for the praising review you shared following your recent visit to our Elba Sunset Mallorca Hotel and are delighted to read that we were able to match your expectations. Hope we can welcoming you in the near future!Kind regards,Jorge B - Elba Sunset Mallorca Front Desk Manager
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Usuário convidado
Quarto Duplo Deluxe com Vista para o Mar de Artemis
Resposta da propriedade: Dear guest,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.Hope we can welcoming you in the near future,Kind regards,Jorge B - Elba Sunset Mallorca Front Desk Manager
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Usuário convidado
Quarto Padrão, 1 Cama Queen Size(cama queen size)
Hospedou-se em out 2023
Viaje com amigos
29 avaliação
5.0/5
Excepcional
Publicado em 21 out 2023
已經很美麗。
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Resposta da propriedade: Dear guest,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.Hope we can welcoming you in the near future,Kind regards,Jorge B - Elba Sunset Mallorca Front Desk Manager
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Usuário convidado
Quarto Duplo Deluxe com Vista para o Mar de Artemis
Resposta da propriedade: Dear Guest,Thank you for sharing a review of Elba Sunset Mallorca Hotel. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention.Hope we can welcoming you back in the near future,Kind regards,Jorge B - Elba Sunset Mallorca Front Desk Manager