Citadines Wilson Toulouse

Great hotel to stay, location, price, amenities and staff attention! 10/10 in all aspects, thank you very much for our stay.

El chico que estaba en recepción cuando llegamos fue amabilísimo. No habíamos podido avisar de que íbamos con un bebé, y nos consiguió la cuna en el momento. El estudio era como en las fotos. Sin grandes lujos, pero con todo lo necesario. Además, la ubicación del hotel es excelente para hacer turismo, a 5 minutos del Capitole. Pudimos aparcar en la calle de al lado esa noche y al día siguiente, lo metimos en el parking del hotel, más barato que los de alrededor. Hay café gratis durante todo el día, ya que en la cocina de la habitación, no había cafetera. Tiene un supermercado justo al lado para coger lo necesario si se quiere comer en el hotel.

市中心很近 旁邊就是最大的葯房 很方便 他家還有停車場也很方便 房間也大 就是裝修屬於公寓式的 總之乾淨整潔

市中心的酒店很方便

From the outset when I attended at reception the male receptionist was dismissive of my ability to be able to park our car in their car park and it was clear that his chauvinistic attitude was because I was female. The room was substandard. The room was at best 2 star. The toilet seat was marked and looked like it was extremely old and worn. The bathroom itself was also quite old and not clean. When we did check out the next day we were told by the same male receptionist that they would see us on the camera and would immediately open the garage door to the car park. When we did drive out we not only buzzed them but then also had to telephone them to let us out. Otherwise the hotel is central to town but that was the only good thing about it. It’s not the only hotel that is central and, in fact, there are others that are right in the heart of Toulouse. We stayed in a number of other hotels throughout France over a period of 4 weeks and would stay at those hotels again but there is no way we would ever stay at this hotel again or recommend it to anyone else.

I wasn't sure what to expect as Toulouse is a big, bustling, crowded city but as it turned out I was pleasantly surprised. Reception (Euan and other staff) were on the ball and very welcoming A good start! Our room had excellent AirCon..an absolute must I Toulouse which is so hot..day after day..even in September. The room was large, comfortable, fridge included and comfortable bed. Guests had access to fresh towels and bedding from Laundrey Room as needed. It was also a quiet room. The breakfasts were basic and adequate. We did like the large garden area out the back which was a tranquile oasis in the midst of a bustling city. We often sat in the garden where we would drink the free self- serve coffee which is available 24/7 Our only concern was that a large overseas work party were at the hotel during our stay It was a minor concern but each morning they seemed to be everywhere in the breakfast room and we were left with few seats. As it turned out, we went to breakfast at a later time so as to avoid the large crowd So not sure if large work project teams use the Citadines as a base. I will ask next time I'm here Yes, I would return and thoroughly recommend this hotel.

This hotel is rundown and the rooms/facilities do not match the photos. I booked a beautifully decorated room and I was given a very depressing room with not a single picture on the wall, very dark & a tiny window that I couldn't reach to open. When I complained to the desk, they said that the photos don't have to match the actual rooms and I just get a "standard room". They ended up moving me to a superior room when I insisted on having the room I booked, which was better. The bed is very hard and painful to sleep in. The courtyard is also rundown. The cleanliness is questionable.

We were on a road trip from Milan to Bilbao and Toulouse was one of our stopovers on the road. The location is very central close to shops and restaurants. The apartment is big and well organized. You have free coffee and hot drinks 24/7. Only 2 things to improve: - the hotel doesn’t have a parking nearby so it’s a mess finding a place to stop in front of it to leave the luggage - the lobby is recently renovated but the room was kind of oldish

We had a very unsafe experience recently in this hotel. We had to insist on the police being called to a loud party in the room next door to us. It went on for around 3 hours in the early hours we had initially complained to the front desk (manned by one young guy) but the hotel could not stop the party continuing and I had to insist on the police being called which again was very concerning as this was next door to our room. Despite raising this the next morning the hotel did not contact us during our stay to reassure this would not happen again and I had to raise it again at check out but despite being sympathetic the hotel did not seem concerned and have not followed up. I. did not wish to pay for a night in a hotel where security was so lax that this group could get to the ninth floor but by their reaction the hotel don’t seem to think this incident serious enough. I would strongly recommend finding hotels nearby as this incident was frightening and the hotel in my opinion seem unable or unwilling to ensure their guests are safe in their hotel. I have used Citidines on many occasions in the past and found them very good but this hotel falls well short of the basics for a hotel.