Usuário convidado
31 de janeiro de 2023
The location of this hotel is ideal as a base for exploring Umbria. A place to sleep only. It is definitely NOT a 4* hotel - no stable, secure wifi/ internet; no tea/coffee making facilities; a lack of any discernible level of service; dodgy bathroom seals and grouting ; non functioning spa bath; terrestrial tv channels only - despite it saying to the contrary in the handbook. Even though my room was grand and elegant, it was dark with no natural daylight. I struggled! My air conditioning worked but others in my group were not so fortunate. They also complained of lack of water, faulty showers, tiny rooms and nowhere to hang their clothes! Overall the hotel is more style over substance. The food? Breakfast was good with a variety of continental/ cooked breakfast, cereals; juices, cakes, pastries and fruit. Lunch - not worthy of comment. Dinner? No menu. No choice. The course were put in front of you by untrained staff and you had no idea what you had on your plate... unless you asked! The wine came in bottles with NO labels - yes really! - and both the red and white were undrinkable! My advice - fill up on breakfast, go elsewhere for lunch and dinner and everything else.
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