Biwa Tulum
1 noite
Quartos e hóspedes
1 quarto, 2 Adultos, 0 Crianças
Todas as propriedades em Tulum
Biwa Tulum
Avenida Satélite Norte, Centro, 77780 Tulum, Quintana Roo, México
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A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.Mostrar mais
Garantimos o melhor preço
4.4/5Muito bom·Limpeza: 4.4
Todas as 24 avaliações
Comodidades
Piscinas externas:Sala de massagensGinásioEstacionamentos privados:GrátisServiço de recolha no aeroportoServiço de transporte de e para o aeroportoDepósito de bagagensSala de bilharRestauranteServiço de transporte para o aeroporto
Todas as comodidades
Arredores
Aeroporto: Tulum International Airport
(41,1km)
Ponto de referência: Tulum Social Pubcrawl
(330m)
Ponto de referência: TULUMINART - Gallery and Supply
(360m)
Mapa
Quartos
Avaliações dos hóspedes
Políticas
Comodidades
10
Quarto Deluxe Twin, Camas Múltiplas, Acessível, Vista Cidade
2 Cama de solteiro
Wi-fi gratuito
Não fumante
Ar condicionado
Casa de banho privada
Mini-bar
TV
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19
Suíte júnior, 2 quartos, acessível, vista para a cidade
1 quarto(s):1 Cama queen size e 2 Cama de solteiro
Wi-fi gratuito
Não fumante
Ar condicionado
Casa de banho privada
Frigorífico
Mini-bar
Verificar disponibilidade
11
quarto superior, 1 cama king size, acessível, vista para a cidade
1 Cama king size
Wi-fi gratuito
Não fumante
Ar condicionado
Casa de banho privada
Mini-bar
TV
Verificar disponibilidade
Avaliações dos hóspedes(24)
4,4/5
Muito bom
Avaliações verificadas- Limpeza4,4
- Comodidades4,4
- Agradável e bem localizado4,4
- Atendimento4,4
Usuário convidado
9 de maio de 2024
The worst experience that I have ever had with a hotel. Avoid this place unless you want to lose your money. I had initially booked a 2 week stay in early 2021 (there isn't an option to select a date from that year so i had to pick June 2023 when writing this review). Shortly after making the booking, was no longer able to go on the trip. I contacted the hotel and they said a refund was not possible but that they could let me move the dates to another time in the next 12 months. I said fine, but okay. I picked new dates many months into the future and as the days got closer to my new dates, I contacted the hotel -- they told me that there was a chargeback and that my reservation was now cancelled. I never got any money so I called and emailed them many times without an answer for weeks. The dates that I wanted passed by, and I missed being able to stay at this hotel. They finally got back to me and said sorry for missing my emails but there's nothing they can do now. I was robbed of ~$2,500 and have been trying to get my money back for 3 years with no success. I would hate for someone else to deal with this so am now finally writing this review to share my experience.
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Usuário convidado
21 de abril de 2024
Celebrated my birthday in Tulum. We stayed three nights at Hotel Biwa and had the suite. It was very clean and Stephanny was a joy. The pool was relaxing. Hotel Biwa's location is great. Restaurants are walking distance and so is downtown. I will be back.
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Usuário convidado
24 de fevereiro de 2024
We stayed here for 8 nights. This hotel is new and clean, well-decorated and in good location (close to Tulum centro with restaurants and shops). The personnel was very nice and quickly responded to all our requests. Our room got cleaned every day and smelled fresh. It was nice to have a kitchen and a large bathroom. I recommend getting a room with a balcony. There is a community room with a small gym and even a pool table. They offer rental bicycles for 200MXN per day (15-20 minutes to bike to the beach). The rooftop was nice as well and you can watch sunset from there. They have a cafe “Don Tomas” on the ground floor where they serve delicious breakfast and lunch. A couple of negative comments: this hotel is in the noisy neighborhood (barking dogs, vendors etc) and the pool area is facing north (no direct sun).
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Usuário convidado
12 de dezembro de 2023
One more nice stay at Biwa , friendly people and great service room is tidy and big there is all you need , great breakfast at restaurant next door and bicyckle rent and transport by car , close to main street in tulum and safe area , can only recomend to stay here , we had nothing to complain about, we will stay again when in Tulum .
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Usuário convidado
20 de outubro de 2023
A good surprise, was booked at the last time, the room is great, with a nice bathroom and a balcony for those that smoke is great, a small pool in the ground floor, and a bar in the rooftop, the personal is very friendly, the breakfast is by order, no much options in the menu.
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Usuário convidado
7 de março de 2023
The hotel was very clean and had excellent security. However, hidden fees on check-out were a surprise. We had 2 rooms for 3 days ($800 total) and were advised at checkout that we owed more money. 2 bottles of water, 2 coffee 'pods' and sugar packets are "complimentary" in the room and are free for guests staying 1 day only. Guests staying more than 1 day are charged additional fees (at check-out) for bottled water and coffee 'pods', but BIWA does not post signage for this anywhere, definitely not in the rooms nor at the front desk and front desk clerks do not advise guests that additional fees were being applied for these items. We were even told that we had to pay for the sugar packets supplied in the rooms even if they aren't used. If you stay here for more than 1 day and require more than 2 bottles of water or more than 2 coffee 'pods', expect to pay additional unadvertised fees before leaving the hotel.
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Usuário convidado
25 de fevereiro de 2023
I don’t understand these other reviews. We did not have a great experience with the hotel staff. The girl who checked us in and was there the majority of the time during our stay did not speak English. She tried, but it was very broken and confusing. It was easier to understand her speaking in Spanish. No one offered to help us with anything (dinner reservations, directions, tour booking-nothing). We asked about a beach club one day and the front desk did call for us but then just handed us the phone to talk to the club, Pool was EXTREMELY cold and it’s shaded by the walls of the hotel so hardly anyone used it. The rooftop was closed for the 3 days we were there. We didn’t have any club noise, the hotel is a few blocks from the main drag, but we did hear cars driving by all night. The balcony doors aren’t sound proofed at all. I brought ear plugs so it wasn’t too bad. Not enough towels. Bikes available for rent onsite for 500mxn per day. Only good thru the day of, not a 24 hour rental like most others. Bikes were okay. We didn’t use the kitchenette, but it was not well stocked if you wanted to cook. 3 stars because the hotel was cheap, clean, fairly well located, and the on-site restaurant had a solid breakfast.
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Usuário convidado
15 de fevereiro de 2023
Hotel Biwa was great. The room was very clean and spacious. The bed was comfortable and the balcony was lovely - it cooled off overnight while we were there so it was nice to turn off the AC and open the doors. We had breakfast at the restaurant attached to the hotel - Don Tomas - and it was delicious. Price for hotel and food very reasonable for the area.
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Usuário convidado
31 de janeiro de 2023
Excellent hotel with really lovely service and a great location. Nice sized pool (make sure that you ask them to put on the jets and the waterfall) and very easy to get to the main Tulum ***** from here. Rooms were a great size and had good AC.
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Políticas da Propriedade
Horários de check-in e check-out
Check-in: 15:00 – 20:00
Horário de check-out: 07:00 – 12:00
Horário da recepção: [Seg-Dom]08:00–20:00
Políticas para crianças
Crianças de todas as idades podem se hospedar neste hotel.
Taxas adicionais podem ser cobradas para crianças que utilizem as camas existentes. Adicione o número de filhos para obter um preço mais preciso.
Berços e camas extras
Para todos os tipos de quarto, podem ser adicionados berços. As políticas de cama extra variam conforme o tipo de quarto. Consulte a política de tipo de quarto correspondente.
As taxas de cama e de berço adicionais não estão incluídas no valor e devem ser pagas no hotel.
| Idade | Taxa |
|---|---|
Crianças com 2 anos ou menos | Adicionar berço: Grátis |
Café da manhã
EstiloÀ la carte
| Idade | Taxa |
|---|---|
Adulto | Entrar em contato com o hotel |
As taxas adicionais de café da manhã não estão incluídas no total e precisam ser pagas na propriedade.
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Descrição da propriedade
- Aberto em 2017
- Número de quartos: 14
A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). A complimentary cooked-to-order breakfast is served on weekdays from 7:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). A complimentary cooked-to-order breakfast is served on weekdays from 7:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Comodidades
Comodidades mais procuradas
Piscinas externas:Fora do local
Sala de massagens
Ginásio
Estacionamentos privados:Grátis
Serviço de recolha no aeroportoCobrança adicional
Serviço de transporte de e para o aeroportoCobrança adicional
Depósito de bagagens
Sala de bilhar
Restaurante
Serviço de transporte para o aeroportoCobrança adicional
Aluguer de viaturas
Sala de conferênciasCobrança adicional
Centro de negócios
Wi-Fi nos espaços públicosGrátis
Piscinas externas:
Ginásio
Restaurante
Sala de conferências
Restaurante
Restaurante
Não há informação adicional disponível
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