Biwa Tulum
1 noite
Quartos e hóspedes
1 quarto, 2 Adultos, 0 Crianças
Todas as propriedades em Tulum

Biwa Tulum

Avenida Satélite Norte, Centro, 77780 Tulum, Quintana Roo, México
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Com ótima localização no coração de Tulum, Biwa Tulum está a 5 minutos de carro de Cenote Esqueleto e de Gran Cenote. Este hotel fica a 3,7 km de Ruínas Maias de Tulum e a 6,4 km de Playa Paraíso.Mostrar mais
Garantimos o melhor preço
hotel overview picture
Destaques
Estacionamento gratuito
Busca do cliente no aeroporto
Localização ideal
Muitas opções de atividades
Comodidades
Piscinas externas:
Sala de massagens
Ginásio
Estacionamento privadoGrátis
Transfer do aeroporto
Depósito de bagagens
Sala de bilhar
Restaurante
Todas as comodidades
Descrição da propriedade
Com ótima localização no coração de Tulum, Biwa Tulum está a 5 minutos de carro de Cenote Esqueleto e de Gran Cenote. Este hotel fica a 3,7 km de Ruínas Maias de Tulum e a 6,4 km de Playa Paraíso.
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4.4/5
Muito bom
Limpeza4.4
Comodidades4.4
Agradável e bem localizado4.4
Atendimento4.4
Todas as 49 avaliações
Arredores
Aeroporto: Tulum International Airport
(41,1km)
Ponto de referência: Tulum Social Pubcrawl
(330m)
Ponto de referência: TULUMINART - Gallery and Supply
(360m)
Ponto de referência: Koox Diving Tulum
(370m)
Ponto de referência: Infinity 2 Diving
(400m)
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Quartos

Avaliações dos hóspedes

Comodidades

Políticas

Quarto Deluxe Twin, Camas Múltiplas, Acessível, Vista Cidade
10

Quarto Deluxe Twin, Camas Múltiplas, Acessível, Vista Cidade

2 Cama de solteiro
Não fumante
Ar condicionado
Casa de banho privada
Mini-bar
TV
Detalhes do quarto
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Suíte júnior, 2 quartos, vista para a cidade
19

Suíte júnior, 2 quartos, vista para a cidade

1 quarto(s):1 Cama queen size e 2 Cama de solteiro
Não fumante
Ar condicionado
Casa de banho privada
Frigorífico
Mini-bar
Detalhes do quarto
Verificar disponibilidade
Quarto casal standard, 1 cama King, vista para a cidade
13

Quarto casal standard, 1 cama King, vista para a cidade

1 Cama king size
Não fumante
Ar condicionado
Casa de banho privada
Mini-bar
Ventoinha elétrica
Detalhes do quarto
Verificar disponibilidade

Avaliações dos hóspedes

4,4/5
Muito bom
49 avaliações
Avaliações verificadas
  • Limpeza4,4
  • Comodidades4,4
  • Agradável e bem localizado4,4
  • Atendimento4,4
Média para propriedades semelhantes em Tulum
Mais mencionados
F‍l‍y‍e‍r‍5‍6‍2‍1‍9‍9‍2‍1‍0‍2‍8
13 de janeiro de 2025
Points that really stick out for us: really clean hotel and rooms, really friendly staff who always say hello and can’t do enough for you, central location to the main street. We loved staying at this hotel. The staff were always smiling and so helpful (thank you so much). The WhatsApp service is excellent for asking questions or requests and the staff speak great English. The hotel was very clean, the rooms were very clean and we like how the floor was washed by the maid each time. There is a roof top area with a bar and sunbeds but nearly every day we checked it was empty - but a great spot to catch a sun tan. The pool area was clean and tidy but didn’t really get the sun (maybe wrong time of year January), but being 29 degrees was a nice spot to chill out. The location of the hotel was great. Next door (connected to the hotel at the rear) is an excellent breakfast and lunch spot, food was really nice and friendly staff. The hotel was on a street with a few street food vendors and several restaurants. There is also a 7-11 convenience store nearby on the corner and an XXO store too. If you walk down a side street (come out of the hotel, do a left then take any left) it’s a 10/15 minute walk to a large supermarket. Yes I would stay at this hotel again.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
9 de maio de 2024
The worst experience that I have ever had with a hotel. Avoid this place unless you want to lose your money. I had initially booked a 2 week stay in early 2021 (there isn't an option to select a date from that year so i had to pick June 2023 when writing this review). Shortly after making the booking, was no longer able to go on the trip. I contacted the hotel and they said a refund was not possible but that they could let me move the dates to another time in the next 12 months. I said fine, but okay. I picked new dates many months into the future and as the days got closer to my new dates, I contacted the hotel -- they told me that there was a chargeback and that my reservation was now cancelled. I never got any money so I called and emailed them many times without an answer for weeks. The dates that I wanted passed by, and I missed being able to stay at this hotel. They finally got back to me and said sorry for missing my emails but there's nothing they can do now. I was robbed of ~$2,500 and have been trying to get my money back for 3 years with no success. I would hate for someone else to deal with this so am now finally writing this review to share my experience.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
21 de abril de 2024
Celebrated my birthday in Tulum. We stayed three nights at Hotel Biwa and had the suite. It was very clean and Stephanny was a joy. The pool was relaxing. Hotel Biwa's location is great. Restaurants are walking distance and so is downtown. I will be back.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
24 de fevereiro de 2024
We stayed here for 8 nights. This hotel is new and clean, well-decorated and in good location (close to Tulum centro with restaurants and shops). The personnel was very nice and quickly responded to all our requests. Our room got cleaned every day and smelled fresh. It was nice to have a kitchen and a large bathroom. I recommend getting a room with a balcony. There is a community room with a small gym and even a pool table. They offer rental bicycles for 200MXN per day (15-20 minutes to bike to the beach). The rooftop was nice as well and you can watch sunset from there. They have a cafe “Don Tomas” on the ground floor where they serve delicious breakfast and lunch. A couple of negative comments: this hotel is in the noisy neighborhood (barking dogs, vendors etc) and the pool area is facing north (no direct sun).
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
12 de dezembro de 2023
One more nice stay at Biwa , friendly people and great service room is tidy and big there is all you need , great breakfast at restaurant next door and bicyckle rent and transport by car , close to main street in tulum and safe area , can only recomend to stay here , we had nothing to complain about, we will stay again when in Tulum .
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
20 de outubro de 2023
A good surprise, was booked at the last time, the room is great, with a nice bathroom and a balcony for those that smoke is great, a small pool in the ground floor, and a bar in the rooftop, the personal is very friendly, the breakfast is by order, no much options in the menu.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
7 de março de 2023
The hotel was very clean and had excellent security. However, hidden fees on check-out were a surprise. We had 2 rooms for 3 days ($800 total) and were advised at checkout that we owed more money. 2 bottles of water, 2 coffee 'pods' and sugar packets are "complimentary" in the room and are free for guests staying 1 day only. Guests staying more than 1 day are charged additional fees (at check-out) for bottled water and coffee 'pods', but BIWA does not post signage for this anywhere, definitely not in the rooms nor at the front desk and front desk clerks do not advise guests that additional fees were being applied for these items. We were even told that we had to pay for the sugar packets supplied in the rooms even if they aren't used. If you stay here for more than 1 day and require more than 2 bottles of water or more than 2 coffee 'pods', expect to pay additional unadvertised fees before leaving the hotel.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
25 de fevereiro de 2023
I don’t understand these other reviews. We did not have a great experience with the hotel staff. The girl who checked us in and was there the majority of the time during our stay did not speak English. She tried, but it was very broken and confusing. It was easier to understand her speaking in Spanish. No one offered to help us with anything (dinner reservations, directions, tour booking-nothing). We asked about a beach club one day and the front desk did call for us but then just handed us the phone to talk to the club, Pool was EXTREMELY cold and it’s shaded by the walls of the hotel so hardly anyone used it. The rooftop was closed for the 3 days we were there. We didn’t have any club noise, the hotel is a few blocks from the main drag, but we did hear cars driving by all night. The balcony doors aren’t sound proofed at all. I brought ear plugs so it wasn’t too bad. Not enough towels. Bikes available for rent onsite for 500mxn per day. Only good thru the day of, not a 24 hour rental like most others. Bikes were okay. We didn’t use the kitchenette, but it was not well stocked if you wanted to cook. 3 stars because the hotel was cheap, clean, fairly well located, and the on-site restaurant had a solid breakfast.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
15 de fevereiro de 2023
Hotel Biwa was great. The room was very clean and spacious. The bed was comfortable and the balcony was lovely - it cooled off overnight while we were there so it was nice to turn off the AC and open the doors. We had breakfast at the restaurant attached to the hotel - Don Tomas - and it was delicious. Price for hotel and food very reasonable for the area.
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Comodidades

Piscinas externas:
Ginásio
Restaurante
Sala de conferências
Restaurante
Restaurante
Não há informação adicional disponível
Mais comodidades
Internet
Piscinas externas:
Estacionamento
Privado (exclusivo para hóspedes) disponível Estacionamento no local. Não é preciso reservar.
Transporte
Serviços comerciais
Serviços de recepção
Idiomas falados
Jantar
Áreas públicas
Saúde e bem-estar
Serviços de limpeza
Instalações para crianças
Acessibilidade
Segurança

Políticas da Propriedade

Horários de check-in e check-out
Check-in: 15:00 – 20:00
Horário de check-out: 07:00 – 12:00

Horário da recepção: [Seg-Dom]08:00–20:00

Políticas para crianças
Crianças podem se hospedar em alguns quartos deste hotel.
Taxas adicionais podem ser cobradas para crianças que utilizem as camas existentes. Adicione o número de filhos para obter um preço mais preciso.

Berços e camas extras
As políticas para cama e berço adicionais podem variar conforme o tipo de quarto. Consulte os detalhes do tipo de quarto para mais informações.

Café da manhã
EstiloAlimentos em caixa/embalados
IdadeTaxa
Adulto
Entrar em contato com o hotel
As taxas adicionais de café da manhã não estão incluídas no total e precisam ser pagas na propriedade.

Animais de estimação
Não são permitidos animais de estimação

Requisitos de idade
O hóspede principal que fará o check-in deve ter pelo menos 18 anos.

Pagamento no hotel

Perguntas frequentes

Quais são os horários de check-in e check-out do Biwa Tulum?

O horário de check-in do Biwa Tulum é às 15:00-20:00 e o horário de check-out às 12:00.

O Biwa Tulum tem piscina?

Sim, o Biwa Tulum tem piscina.

São permitidos animais de estimação no Biwa Tulum?

Não, animais de estimação não são permitidos no Biwa Tulum.

Qual o preço da estadia no Biwa Tulum?

Os preços no Biwa Tulum estão sujeitos a alterações conforme as datas, política do hotel e outros fatores. Para ver os preços, pesquise as datas em que deseja se hospedar no hotel.

Como faço para ir do aeroporto mais próximo para o Biwa Tulum?

O aeroporto mais próximo é o Tulum International Airport, e fica a cerca de 41 minutos de carro desde o hotel (41,1km) do hotel.

Qual é a política de cancelamento do Biwa Tulum?

A política de cancelamento do Biwa Tulum varia conforme o tipo de quarto e as condições de reserva.

Sobre esta propriedade

Aeroporto mais próximoTulum International Airport
Distância do aeroporto41.06KM
Preço médio a partir deEUR111
Classificação de hotéis por estrelas4