Usuário anônimo
8 de agosto de 2023
My 1st and last to stay here. When the door of reception open u can see their face like not welcoming people to their hotel. Idk what makes them like that but very bad energy and seriously its make me feel not invited. Second i ask for sejadah..many time call and yet no sejadah come at all. After that we looking for towel. As we expected, no towel n than i call room services for towel and u know what they give us. Very² bad towel u can see on picture. I want to makes drink, and again the cup not clean and still have coffee stain on it. Seriously, this is my bad day ever in my last day in medan. U guys hve good hotel, please guve us good services. We oaid for it, u have foreign people coming and show your wow effect to us. Not just let people coming but u treat them like they are your enemy come from other planet. Terrible. Sorry for my honest review.
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