Usuário convidado
27 de fevereiro de 2023
Picked hotel based on "exceptional" reviews. My stay was not. Sat in lobby for almost 2 hours at check in time. Finally got 1st room, went up, room was not clean, 2nd room was told had a tub, went in, no tub but too tired to move to a 3rd room. 1 elevator out of service,no fruit, OJ, yogurt things advertised they offered on signs around hotel. Base boards missing in bathroom (pic) , some type of liquid splashed on fridge door (pic) and dishes still in dishwasher. (pic) Called front desk, no one awnsered. When they finally awnsered ask for late check out they only gave me 30 min. After I waited for room for almost 2 hours. Very disappointed. Staff seemed to not even care, very smug.
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