Usuário convidado
31 de janeiro de 2023
Dont expect any "boutique" feature from this place. The only thing I felt was boutique , was the price. The hotel itself is very nice but... No one speaks English at the hotel, staff is hard to find and not friendly at all. Breakfast is very poor, with food that looks like have been there for ages, no replacements, staff hides themselves behind a closed glass door... Dinner took 2 hours, there was only 1 waiter for the whole hotel. My room had spider nets in the bathroom.. I really dont understand why the call it boutique. I came to a conclusion that in this country, they call everything that is small, boutique, regardless of the service level. At checkout they told me that I needed to pay another 500 nis for the dinner, which was already paid. She claimed that it was not showing in the system. After complaining , she said that since I dont want to pay, I can go.... (like as Im the one making issues). Herbert Samuel never more.
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