Coastlands Umhlanga Hotel and Convention Centre

I asked for cancellation and they asked me go via Trip.com

價格有點貴，但這邊與客户一塊在餐廳吃飯是可以免費用會議室的，還不錯

The service was outstanding. I've found my new hotel to stay at every time I travel to Durban for work and now for vacations also!.. It's 15 minutes from the airport!.. The staff is amazing and the rooms are clean and spacious!.. Reception is extremely helpful and welcoming!.. Thank you guys for making my trip to Durban amazing!. Until next time!

The hotel and spa need to have better communication between them. The hotel also needs to have a better TV service and should have an option to access streaming channels such as Netflix and Prime.

I spent 3 days in coastlands umhlanga with friendly, helpful staff at the hotel. my best experience was saffron making my birthday very special to me, as i lost my dad last year. This holiday was a beautful and memorable one shared with loved ones. Coastlands umhlanga made my birthday even more unforgettable.

This review relates mainly to one specific issue, but it was the reason that I selected this hotel over the other choice I had. I run but do not like running on the road in cities I do not know. I therefore selected Coastlands as it has a fitness centre. My other option didn't. There are two treadmills in the fitness centre, both essentially unusable. The one is stuck in about a 3 degree incline and cannot be flattened. The other had a dilapidated running belt that was torn and which kept "sticking" or "stalling" every third or fourth step of my left foot. I've never seen such dilapidated equipment at any other hotel I've stayed at. There were also button covers missing and buttons that did not work. While the room was clean and nice, there was no lighting above the desk which made working on a laptop difficult. The water spout control on the bidet was broken. The plug on the sink leaked water at a rapid rate.

Generally looked ok. A Bit confusing though when arriving at the hotel. The entrance is not clear because of the shops around it. The room quality was fairly ok, however management must consider changing the lace curtains in the rooms they looked filthy and also the beds must be changed i am sure they are fully depreciated. I did not have a comfortable sleep. Hotel Personnel very friendly. Please also try and use soft colours for your hotel to brighten the environment, it felt a bit ******* because of the dark colours used in most areas.

The atmosphere: service and food were excellent. The neatness of the room was really nice. I would definitely be returning to experience this.I would and have recommended this hotel to family and friends.Well done Saffron and Coastlands.

I was happy when the reservation staff was able to provide me with a room with a view. They were able to accommodate my need to check in early because we were having an event at the hotel. Nothing is better than getting up to a breathtaking view of the ocean. I was disappointed with the bathroom as the shower lacks safety handles. It was a family room so safety is of ultra importance. The shower floor tiles were smooth and slippery. The beds are comfortable and has an ironing board and iron at your disposal. There is adequate cupboard space for a family of 4. Room service was a disappointing a you pay a additional tariff for room service. It took over 45 minutes to have our food delivered on both occasions. The food arrived cold. I requested if we could checkout of the room later, the receptionist allowed us to do so. I was disappointed with the taste and quality of the breakfast. It was mediocre. The plus on the stay was that the food is Halaal, prepared in a fully Hallal kitchen and there was a Halaal Chef present. He accommodated my vegetarian dietary. needs. Also compliments to the staff from Banqueting who handled our event. They were outstanding. Hats off to Nompumelelo Mfeka, Thuthu Mbatha and Chef Precious Ngcongo for exceptional service, understanding our needs and good communication. - from Banqueting Department. The reservation staff and the reception staff provided me with excellent service.