No.158 Kunming Road, Xinshi District, Urumqi, Xinjiang, 830011, ChinaVer detalhes do hotel
Verifique os quartos disponíveis para suas datas de viagem
Garantimos o melhor preço
1 noite
Avaliações dos hóspedes
4.4/5
3624 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.3
Atendimento4.3
Limpeza4.3
Filtrar por:
Classificar por:
Todas as avaliações(3624)
Avaliações positivas(3371)
Avaliações com fotos/vídeo(1003)
Ambiente elegante(359)
Isolamento acústico médio(218)
Café da manhã delicioso(206)
Equipe da recepção cordial(199)
Ótimo design(59)
Ótimo para crianças(48)
Vista para o jardim(16)
Buffet delicioso(15)
Avaliações negativas(252)
Meander China
Quarto Individual Boutique
Hospedou-se em ago 2024
Sozinho(a)
66 avaliação
4.0/5
Muito bom
Publicado em 24 ago 2024
Excellent value for money, comfortable and quiet room. Breakfast was OK. Not too far from the metro and 25RMB taxi ride to the airport.
Traduzir
Resposta da propriedade: Mustang hotel stands in the high-tech industrial development zone near Xiaoxigou, convenient transportation, beautiful environment. The surrounding with Super Food Street, located in the bustling commercial circle, such a location to the guests to eat, live, travel, entertainment, shopping provides great convenience. The hotel staff will be enthusiastic for your travel escort, during the check-in period you have any questions can contact the hotel front desk colleagues oh ~ Thank you for our love, look forward to your visit again.
Mostrar mais
Usuário anônimo
Quarto Familiar com Vista Jardim
Hospedou-se em nov 2024
Família
21 avaliação
3.5/5
Publicado em 26 nov 2024
Room interior need to be improved.
Traduzir
Resposta da propriedade: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Jerryting07
Quarto Individual Boutique
Hospedou-se em fev 2024
Sozinho(a)
16 avaliação
4.7/5
Incrível
Publicado em 9 fev 2024
The only hotel ive stayed made me feels like i get more than what i pay. 100rmb and u get a free horse show, one nice room with buffet breakfast.
Traduzir
Resposta da propriedade: Thank you very much for your stay and appreciation! I'm glad the Mustang Hotel can bring you a good time for your trip. Your appreciation is a great inspiration to the hotel and a driving force for our progress. We will continue to be enthusiastic and strive to make every guest feel at home. The ancient eco-park is not only a theme area for cultural tourism, but also a base for Belt and Road cultural exchange. Looking forward to coming again, feel more Silk Road scenery!
Mostrar mais
Rich_McJagger
Quarto Requintado com Cama Grande
Hospedou-se em fev 2024
Sozinho(a)
18 avaliação
4.2/5
Muito bom
Publicado em 14 fev 2024
The hotel room was a bit dusty and the staff didn't change the sheets everyday when I stayed there.
Traduzir
Resposta da propriedade: Please accept our warmest regards from the Mustang Hotel. We are very sorry for the situation you have encountered during your stay here. Regarding the hygiene problem you mentioned, the hotel takes it very seriously. We have reported your comments to the room service department and followed up with the investigation and punishment. The hotel sheets will definitely be changed, and some stains have not been completely removed, the department has been rectified in response to this incident. We are very sorry that you failed to meet your expectations during the store, thank you for your tolerance and understanding of our work is encouraged and support! Sincerely look forward to your visit again!
Mostrar mais
Athletic Glory
Quarto Individual Boutique
Hospedou-se em set 2024
Sozinho(a)
11 avaliação
4.7/5
Incrível
Publicado em 19 set 2024
Cool decoration but the place is a bit confusing, I got lost trying to find my room.
Traduzir
Resposta da propriedade: Dear guest: thank you for choosing to stay in our hotel. I hope you have a pleasant journey. Due to the hotel during the peak season more tourists, concierge staff shortage, resulting in not timely help you with luggage and guidance, not timely to provide you with thoughtful service, we are very sorry. At the same time, we will also feedback your comments to the relevant departments and make timely adjustments, once again thank you for your stay, I wish you a happy day.
Mostrar mais
Lily
Quarto Individual Boutique
Hospedou-se em jul 2024
Viaje com amigos
8 avaliação
4.2/5
Muito bom
Publicado em 20 jul 2024
Love this hotel. It covers a huge area. Need the ride shuttle bus to our room block. There’s great horse show everyday. You can touch the horses at close range.
Traduzir
Resposta da propriedade: Dear guests, thank you for checking in and evaluation, the hotel is a garden-style hotel, some rooms are distributed in the park, for the convenience of travel, to provide free shuttle bus round-the-clock pick-up and send tourists; the hotel built on the mountain, unique architectural style, outstanding cultural and artistic atmosphere, with more than 100 horses of blood and sweat BMW base, collection of domestic and foreign oil painting treasures of the museum, formed in the Jurassic period of the group of silicified wood, standing in the desert for 3,000 years of the Populus euphratica forest, meteorites from outer space, and so on, each place is independent into the scene, when the integration, and the formation of a unique landscape. Looking forward to seeing you again!
Mostrar mais
Usuário convidado
Quarto Individual Boutique
Hospedou-se em mar 2024
Sozinho(a)
4 avaliação
4.7/5
Incrível
Publicado em 11 mar 2024
Great stay here even though a bit struggle during check in because the staffs do not speak English
Traduzir
Resposta da propriedade: Hello, dear guests! Thank you for your prompt feedback. I hope it has not affected your mood during this trip. We will strengthen our staff's business training. We will keep asking ourselves to be better and better, please believe that we are willing to use the most warm and detailed most warm service for you to create the most comfortable travel home, and look forward to serving you again!
Mostrar mais
Carl
Quarto Individual Boutique
Hospedou-se em mar 2024
Sozinho(a)
3 avaliação
5.0/5
Excepcional
Publicado em 1 abr 2024
Good hotel, nice location. Price is ok if you take a room for one person
Traduzir
Resposta da propriedade: 親愛的客人~感謝您對野馬酒店的大力支持,您的滿意就是酒店前進的動力,無需贅言,常來就好咯!祝:工作順利,天天好心情 O(n_n)O~
ToChoi Lau
Quarto Individual Boutique
Hospedou-se em set 2024
Família
38 avaliação
5.0/5
Excepcional
Publicado em 20 set 2024
Wonderful performance
Traduzir
Resposta da propriedade: 親愛的客人~感謝您對野馬酒店的大力支持,您的滿意就是酒店前進的動力,無需贅言,常來就好咯!祝:工作順利,天天好心情 O(n_n)O~
Usuário anônimo
Quarto Individual Boutique
Hospedou-se em nov 2023
Outros
3 avaliação
1.0/5
Publicado em 11 nov 2023
rubbish
Traduzir
Resposta da propriedade: 親愛的賓客您好,非常感謝您對酒店的評價,沒有得到您好評,我們心裏還是有點的失落,酒店還有做的不到位的地方,希望您下次的到來能指出我們的不足,我們會努力做到更好。用心服務讓到店的每位賓客都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Usuário convidado
Quarto Requintado com Cama Grande
Hospedou-se em mai 2023
Família
1 avaliação
5.0/5
Excepcional
Publicado em 18 mai 2023
go o o o d
Traduzir
Resposta da propriedade: 尊敬的客人您好!感謝您對野馬酒店的大力支持,酒店的員工力求為每位賓客提供最為貼心細緻的服務,自助早餐開啟您元氣滿滿的一天,為每位賓客帶來超值的體驗。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快~~
Resposta da propriedade: 尊敬的賓客,非常感謝您的入住和詳細點評。正是如您一樣細心的客人對我們的督促,才能使我們不斷發現工作中的不足,獲得改正並進步。非常遺憾您在店期間未能達到您的期望,關於您反映的問題,酒店已聯繫相關部門認真的調查和及時的整改。感謝您的寬容和理解是對我們工作的鼓舞和支持! 真誠期待您的再次光臨!
Resposta da propriedade: 尊敬的賓客,非常感謝您的入住和詳細點評。正是如您一樣細心的客人對我們的督促,才能使我們不斷發現工作中的不足,獲得改正並進步。非常遺憾您在店期間未能達到您的期望。關於您提及的衞生和設施方面,酒店工程部定期定時在維護和更新房間環境、設備以及公共區域設施,務求讓賓客入住有更為舒適整潔的環境,希望下一次光臨會有全新的感受。關於前台服務問題,前台小哥哥小姐姐們忙得焦頭爛額,可能是忘記在為您服務時面帶笑容,確實是我們的失職。我們會用更嚴格的條例,來提高我們的服務質量。野馬酒店是園景式酒店,部分房間分佈在新疆野馬古生態園景區內,為了出行方便,提供免費的擺渡車接送遊客,景區有億年硅化木,大漠胡楊、神奇的隕石等景色供您參觀,這裏不僅是文化旅遊主題景區,也是一帶一路的文化交流的基地。期待您的下次到來,感受我們用心做的變化。祝您生活愉快!真誠期待您的再次光臨!
Resposta da propriedade: 非常感謝閣下的入住與讚賞!很高興野馬酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。新疆古生態園彙集了新疆的自然遺存及古絲綢之路的人文精髓,不僅是文化旅遊主題景區,也是一帶一路的文化交流的基地。熱切期待再次光臨,感受更多絲路風光!
Resposta da propriedade: 非常感謝您選擇我們的酒店並抽出寶貴時間為我們提供詳盡的評價。很高興得知我們的位置為您辦理學生簽證提供了極大的便利,同時價格合理和服務優質也給您留下了深刻印象。對於房間設施方面未能完全滿足您的期望,我們深感抱歉。您的反饋對我們非常重要,特別是關於房間鏡子較多、床對着鏡子以及房間較小等問題,我們會認真考慮並在可能的情況下進行改進。同時,對於房間床頭插座不便的問題,我們也會盡快安排檢查並修復。關於餐廳沒有暖氣的情況,我們非常遺憾給您帶來了不便。我們會向相關部門反映並努力提升餐廳的舒適度。非常感謝您對酒店洗浴產品的認可,我們很高興能夠為您提供舒適的住宿體驗。再次感謝您的寶貴意見和祝福,期待您下次光臨,祝您一切順利!