Yema Silk Road Inn

Avaliações do Yema Silk Road Inn

Yema Silk Road Inn

No.158 Kunming Road, Xinshi District, Urumqi, Xinjiang, 830011, ChinaVer detalhes do hotel
Yema Silk Road Inn
Yema Silk Road InnYema Silk Road InnYema Silk Road Inn
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1 noite

Avaliações dos hóspedes

4.4/5
3624 avaliação
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.3
Atendimento4.3
Limpeza4.3
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Todas as avaliações(3624)
Avaliações positivas(3371)
Avaliações com fotos/vídeo(1003)
Ambiente elegante(359)
Isolamento acústico médio(218)
Café da manhã delicioso(206)
Equipe da recepção cordial(199)
Ótimo design(59)
Ótimo para crianças(48)
Vista para o jardim(16)
Buffet delicioso(15)
Avaliações negativas(252)
Meander China
Quarto Individual Boutique
Hospedou-se em ago 2024
Sozinho(a)
66 avaliação
4.0/5
Muito bom
Publicado em 24 ago 2024
Excellent value for money, comfortable and quiet room. Breakfast was OK. Not too far from the metro and 25RMB taxi ride to the airport.
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Resposta da propriedade: Mustang hotel stands in the high-tech industrial development zone near Xiaoxigou, convenient transportation, beautiful environment. The surrounding with Super Food Street, located in the bustling commercial circle, such a location to the guests to eat, live, travel, entertainment, shopping provides great convenience. The hotel staff will be enthusiastic for your travel escort, during the check-in period you have any questions can contact the hotel front desk colleagues oh ~ Thank you for our love, look forward to your visit again.
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Usuário anônimo
Quarto Familiar com Vista Jardim
Hospedou-se em nov 2024
Família
21 avaliação
3.5/5
Publicado em 26 nov 2024
Room interior need to be improved.
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Resposta da propriedade: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Jerryting07
Quarto Individual Boutique
Hospedou-se em fev 2024
Sozinho(a)
16 avaliação
4.7/5
Incrível
Publicado em 9 fev 2024
The only hotel ive stayed made me feels like i get more than what i pay. 100rmb and u get a free horse show, one nice room with buffet breakfast.
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Resposta da propriedade: Thank you very much for your stay and appreciation! I'm glad the Mustang Hotel can bring you a good time for your trip. Your appreciation is a great inspiration to the hotel and a driving force for our progress. We will continue to be enthusiastic and strive to make every guest feel at home. The ancient eco-park is not only a theme area for cultural tourism, but also a base for Belt and Road cultural exchange. Looking forward to coming again, feel more Silk Road scenery!
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Rich_McJagger
Quarto Requintado com Cama Grande
Hospedou-se em fev 2024
Sozinho(a)
18 avaliação
4.2/5
Muito bom
Publicado em 14 fev 2024
The hotel room was a bit dusty and the staff didn't change the sheets everyday when I stayed there.
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Resposta da propriedade: Please accept our warmest regards from the Mustang Hotel. We are very sorry for the situation you have encountered during your stay here. Regarding the hygiene problem you mentioned, the hotel takes it very seriously. We have reported your comments to the room service department and followed up with the investigation and punishment. The hotel sheets will definitely be changed, and some stains have not been completely removed, the department has been rectified in response to this incident. We are very sorry that you failed to meet your expectations during the store, thank you for your tolerance and understanding of our work is encouraged and support! Sincerely look forward to your visit again!
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Athletic Glory
Quarto Individual Boutique
Hospedou-se em set 2024
Sozinho(a)
11 avaliação
4.7/5
Incrível
Publicado em 19 set 2024
Cool decoration but the place is a bit confusing, I got lost trying to find my room.
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Resposta da propriedade: Dear guest: thank you for choosing to stay in our hotel. I hope you have a pleasant journey. Due to the hotel during the peak season more tourists, concierge staff shortage, resulting in not timely help you with luggage and guidance, not timely to provide you with thoughtful service, we are very sorry. At the same time, we will also feedback your comments to the relevant departments and make timely adjustments, once again thank you for your stay, I wish you a happy day.
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Lily
Quarto Individual Boutique
Hospedou-se em jul 2024
Viaje com amigos
8 avaliação
4.2/5
Muito bom
Publicado em 20 jul 2024
Love this hotel. It covers a huge area. Need the ride shuttle bus to our room block. There’s great horse show everyday. You can touch the horses at close range.
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Resposta da propriedade: Dear guests, thank you for checking in and evaluation, the hotel is a garden-style hotel, some rooms are distributed in the park, for the convenience of travel, to provide free shuttle bus round-the-clock pick-up and send tourists; the hotel built on the mountain, unique architectural style, outstanding cultural and artistic atmosphere, with more than 100 horses of blood and sweat BMW base, collection of domestic and foreign oil painting treasures of the museum, formed in the Jurassic period of the group of silicified wood, standing in the desert for 3,000 years of the Populus euphratica forest, meteorites from outer space, and so on, each place is independent into the scene, when the integration, and the formation of a unique landscape. Looking forward to seeing you again!
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Usuário convidado
Quarto Individual Boutique
Hospedou-se em mar 2024
Sozinho(a)
4 avaliação
4.7/5
Incrível
Publicado em 11 mar 2024
Great stay here even though a bit struggle during check in because the staffs do not speak English
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Resposta da propriedade: Hello, dear guests! Thank you for your prompt feedback. I hope it has not affected your mood during this trip. We will strengthen our staff's business training. We will keep asking ourselves to be better and better, please believe that we are willing to use the most warm and detailed most warm service for you to create the most comfortable travel home, and look forward to serving you again!
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Carl
Quarto Individual Boutique
Hospedou-se em mar 2024
Sozinho(a)
3 avaliação
5.0/5
Excepcional
Publicado em 1 abr 2024
Good hotel, nice location. Price is ok if you take a room for one person
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Resposta da propriedade: 親愛的客人~感謝您對野馬酒店的大力支持,您的滿意就是酒店前進的動力,無需贅言,常來就好咯!祝:工作順利,天天好心情 O(n_n)O~
ToChoi Lau
Quarto Individual Boutique
Hospedou-se em set 2024
Família
38 avaliação
5.0/5
Excepcional
Publicado em 20 set 2024
Wonderful performance
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Resposta da propriedade: 親愛的客人~感謝您對野馬酒店的大力支持,您的滿意就是酒店前進的動力,無需贅言,常來就好咯!祝:工作順利,天天好心情 O(n_n)O~
Usuário anônimo
Quarto Individual Boutique
Hospedou-se em nov 2023
Outros
3 avaliação
1.0/5
Publicado em 11 nov 2023
rubbish
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Resposta da propriedade: 親愛的賓客您好,非常感謝您對酒店的評價,沒有得到您好評,我們心裏還是有點的失落,酒店還有做的不到位的地方,希望您下次的到來能指出我們的不足,我們會努力做到更好。用心服務讓到店的每位賓客都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Usuário convidado
Quarto Requintado com Cama Grande
Hospedou-se em mai 2023
Família
1 avaliação
5.0/5
Excepcional
Publicado em 18 mai 2023
go o o o d
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Resposta da propriedade: 尊敬的客人您好!感謝您對野馬酒店的大力支持,酒店的員工力求為每位賓客提供最為貼心細緻的服務,自助早餐開啟您元氣滿滿的一天,為每位賓客帶來超值的體驗。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快~~
Usuário convidado
Quarto Clássico (Cama de Casal)
Hospedou-se em jan 2025
Casal
1 avaliação
4.7/5
Incrível
Publicado em 12 jan 2025
馬錄的視頻傳不上來,屋裡衞生比一般強,但還是有小蟲子落衣服上了,馬桶剛進屋用開水燙了居然燙下去內部的臟污,然後湊巧當前屋子WiFi不好用,左右兩邊房間都有,來回有擺渡車,坐了很多回,5點多一點辦的入住衹看了半場馬術表演,5點開始,服務上非常贊,能彌補一點衞生上的問題,工作人員會幫忙拿箱子並指路,看馬術表演住一夜還是很划算的,感謝老闆提供這麼個好地方,自然、生態、生物和人類的共處,很想餵馬吃胡蘿蔔,如果在馬場附近提供投喂胡蘿蔔購買就更完美了,自帶的蘋果不敢投喂,當馬伸頭看我的時候,我還是表示很遺憾沒有食物,祝老闆生意大發!有機會還來住,園區內搞幾個自行車也可以其實
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Resposta da propriedade: 尊敬的賓客,非常感謝您的入住和詳細點評。正是如您一樣細心的客人對我們的督促,才能使我們不斷發現工作中的不足,獲得改正並進步。非常遺憾您在店期間未能達到您的期望,關於您反映的問題,酒店已聯繫相關部門認真的調查和及時的整改。感謝您的寬容和理解是對我們工作的鼓舞和支持! 真誠期待您的再次光臨!
qruopafj
Quarto Twin Clássico
Hospedou-se em nov 2024
Viaje com amigos
20 avaliação
3.2/5
Publicado em 8 nov 2024
卫生:房內衛生如招待所 设施:可以滿足需求 环境:環境漂亮非常好 服务:前台服務一般,其他員工熱情。 這個是主題公園酒店,只可說金玉其外,敗絮其中,園內胡楊化石,湖光山色,環境優美,馬術表演值得一看。
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6/19
Resposta da propriedade: 尊敬的賓客,非常感謝您的入住和詳細點評。正是如您一樣細心的客人對我們的督促,才能使我們不斷發現工作中的不足,獲得改正並進步。非常遺憾您在店期間未能達到您的期望。關於您提及的衞生和設施方面,酒店工程部定期定時在維護和更新房間環境、設備以及公共區域設施,務求讓賓客入住有更為舒適整潔的環境,希望下一次光臨會有全新的感受。關於前台服務問題,前台小哥哥小姐姐們忙得焦頭爛額,可能是忘記在為您服務時面帶笑容,確實是我們的失職。我們會用更嚴格的條例,來提高我們的服務質量。野馬酒店是園景式酒店,部分房間分佈在新疆野馬古生態園景區內,為了出行方便,提供免費的擺渡車接送遊客,景區有億年硅化木,大漠胡楊、神奇的隕石等景色供您參觀,這裏不僅是文化旅遊主題景區,也是一帶一路的文化交流的基地。期待您的下次到來,感受我們用心做的變化。祝您生活愉快!真誠期待您的再次光臨!
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crystal
Quarto Clássico (Cama de Casal)
Hospedou-se em dez 2024
Sozinho(a)
5 avaliação
5.0/5
Excepcional
Publicado em 31 dez 2024
來烏魯木齊第一次見到了汗血寶馬,真的太帥啦 ,藍藍的眼睛,白色的馬毛,真的讓人眼前一亮,在園區可以吃到正宗的新疆菜還可以和馬兒親密接觸,走的時候買點紀念品送朋友,真的好喜歡這裏,下次帶朋友再來打卡,園區很大,不熟悉容易迷路哈哈,最後一站可以留一天在這裏,不用出園區都能很開心,這裏的小哥都很帥,就是記不住名字🐎🐎🐎🐎🐎
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Resposta da propriedade: 非常感謝閣下的入住與讚賞!很高興野馬酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。新疆古生態園彙集了新疆的自然遺存及古絲綢之路的人文精髓,不僅是文化旅遊主題景區,也是一帶一路的文化交流的基地。熱切期待再次光臨,感受更多絲路風光!
Usuário convidado
Quarto Individual Boutique
Hospedou-se em dez 2024
Negócios
3 avaliação
4.1/5
Muito bom
Publicado em 27 dez 2024
首先這個地方離辦簽證的非常近 大概步行兩三分鐘就可以到達辦簽證的地方 我是過來辦學生簽證的,這個酒店價格非常的合理,並且服務特別得好,他們會幫你拿行李給你送到房間(可能是因為他這個酒店房間很難找到)酒店非常的大整體外觀非常的漂亮,宏偉可觀但是房間的設施我不是很喜歡,因為他房間裏有很多的鏡子(反正我定的是最便宜的基礎房型)包括他的床,也會對着鏡子離衞生間只有一層玻璃之隔房間特別的小,對於我一個人是足夠的,我就是睡一覺過來辦事情的。我是冬天過來的,早上起來的時候大概八九點天還沒有亮。我以為餐廳會有暖氣並沒有,所以我吃飯的時候沒有穿外套非常的冷,他就是在大堂的左手邊總體來説非常的實惠非常的便利,建議辦簽證的朋友可以住這個酒店非常的方便! 我沒有拍照片,因為房間裏的鏡子太多了,包括他們的門應該是木製的晚上睡覺的時候有透光我住的房間床頭的插座不是很好,我的手機在電視旁邊充的電,但是他們的洗浴東西非常得好,我是第一次來烏魯木齊,他們洗浴的身體乳對我來説非常的舒服,非常感謝這次的體驗,祝你們生意興隆! 
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Resposta da propriedade: 非常感謝您選擇我們的酒店並抽出寶貴時間為我們提供詳盡的評價。很高興得知我們的位置為您辦理學生簽證提供了極大的便利,同時價格合理和服務優質也給您留下了深刻印象。對於房間設施方面未能完全滿足您的期望,我們深感抱歉。您的反饋對我們非常重要,特別是關於房間鏡子較多、床對着鏡子以及房間較小等問題,我們會認真考慮並在可能的情況下進行改進。同時,對於房間床頭插座不便的問題,我們也會盡快安排檢查並修復。關於餐廳沒有暖氣的情況,我們非常遺憾給您帶來了不便。我們會向相關部門反映並努力提升餐廳的舒適度。非常感謝您對酒店洗浴產品的認可,我們很高興能夠為您提供舒適的住宿體驗。再次感謝您的寶貴意見和祝福,期待您下次光臨,祝您一切順利!
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