Avaliações do Hoi Tak Hotel

One of the few hotels worldwide offering hot orange juice for breakfast.

Arrived at the hotel after visiting the local vehicle administration office to get my Chinese drivers licence. I required a certificate of residence from the hotel to complete the process. 李艳毅 went out of her way to help me get the document, taking me to the local police station, translating for me and contacting local authorities on my behalf. Thanks to her I was able to successfully get my licence. Hotel is elegant and classy, well furnished rooms and great, helpful staff. Also a good view of the city from the window. Walking distance from main attractions in Ürümqi city.

Cleanliness and location are great, as well as the price. But where this hotel lacks is service. There was a MAJOR hiccup in how front desk handled my situation. I came back at 4am after a night out and lost my room key. The front desk really struggled to find my room number. After about 5 minutes of searching, she found my room and handed me a new key. Except IT WAS THE WRONG ROOM. I walked into a room that had 2 complete strangers asleep in the room. They were startled and I closed the door immediately. Went back downstairs and had to ask the front desk for another key, which the lady searched for another 5 minutes before finally finding my room. Needless to say, this is BAD. You CANNOT give someone’s room key to a stranger. That is an absolute sin in the hospitality industry. I hope they will retrain their staff and learn from this review.

Food choices are limited. But there are many restaurants around. Good location, spacious and comfortable rooms.

They accept foreigners and that’s a big plus. Great location, close to bazaar and main square just in front of the hotel. Nice and friendly staff. Hotel is a bit old, but overall good place to stay for 1-2 nights

Wow 🤩 nice hotel! Aso loved the staff and the service .. near many attractions and easy to get taxis and public transportation…

Nicely

房間特別好，前台陳俊的服務態度也特別好很細心的給我介紹房間的朝向和結構佈局，因為是要考研所以對房間要求比較嚴，前台員工陳俊給我的房間非常符合我的要求給我了非常好的入住體驗住着也非常安心舒服，非常值得一來

第二次預訂這家酒店，前台服務特別好，尤其是努爾主管，很熱情，有禮貌，特別細心。 視房量房態提前至12點入住: 很不錯。 視房量房態延遲退房至15點: 可以延遲退👍👍

烏魯木齊信達海德酒店位置優越，樓下就是人民廣場，自治區政府就在附近，最愛的是離國際大巴扎就在步行範圍內，離地鐵1號線南門站距離300米，附近配套齊全，吃喝玩樂均方便。

衞生方面很乾凈設施環境都挺好，從高樓可以看到整個人民廣場，視野很好，房間也沒有異味，床單被套地面都很乾凈，住得很舒心，尤其是服務方面，前台小帥哥黃世博服務態度很好很熱心，幫我搬行李👍

住酒店不怎麼喜歡寫評價的，但是這家酒店服務態度可以點個贊，尤其是古再麗努爾主管的，服務和衞生沒得説，免費升級了個房型，還有果盤，房間很乾凈，推薦大家入住！

出行方便，周邊吃喝玩樂都有，離大巴扎也很近。前台前台服務人員也特別熱情，尤其是努爾小姐姐，升了個房型，介紹周邊吃的地方，還有阿力木小哥哥，看我行李多，主動幫忙，把行李搬到房間，真的很貼心， 房間特別乾淨，整潔，床也很舒適，睡的特別舒服，下次入住還會選擇這一家酒店，雖然老五星級，但是工作人員服務真的沒得説，特別棒，推薦，推薦，推薦…

設施：很好，感覺很方便 衞生：超級贊 服務：前台服務超級棒，尤其是有個少數民族姑娘努爾服務超級好，非常耐心，很熱情。 歡迎水果:有堅果唉