Usuário convidado
2 de novembro de 2022
Overall stay ok, but we rate the hotel itself at 3 * On the plus side: - location at the very top, but access is cumbersome, because there is a park in front of the hotel for visitors and you have to be careful because it is narrow and a lot of people, - cleanliness at the highest level, - very good food and a large selection, - nice and helpful staff. As for the minuses: - we did not receive a room with one large bed, only 2 singles joined together, and we informed about the request before arrival and we did not receive information either at the reception or by e-mail that they no longer have available rooms, but we found out when we had already checked in - when it comes to the room itself, the view is poor, because from the side of the entrance and at night you could hear someone coming or how the service was doing something at the garages - in the bathroom, the water in the shower is difficult to set when it comes to temperature and very low pressure - when it comes to the pool area, it is the biggest drawback, because the water in the pool is cold, most of the options such as rain shower etc. do not work, the jacuzzi works only in the afternoon because it heats up for a long time, in the cloakroom to put things in the lockers, you have to get another card because the room does not work
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