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Avaliações dos hóspedes
4/5
Muito bom
129 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.4
Comodidades3.8
Atendimento3.9
Limpeza3.9
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Todas as avaliações(129)
Avaliações positivas(114)
Avaliações com fotos/vídeo(34)
Proprietário cordial(38)
Excelente localização(20)
Ambiente elegante(13)
Preço adequado(11)
Muitas comodidades(8)
Localização conveniente(8)
Vista bonita(7)
Fácil de se locomover(7)
Avaliações negativas(15)
Usuário convidado
Quarto superior queen
Hospedou-se em set 2024
Viaje com amigos
13 avaliação
4.0/5
Muito bom
Publicado em 19 set 2024
Not too bad it's show you can check in after 10.00 am I remember I was check around 11.30 am but the room was not finished so I have to wait to 1.30 pm and when check in the room flood still wet..
Bf not enough if you go after 8.00am
The housekeeping very noisy and loud.
Internet or wifi doesn't worked anywhere in room or public. Hummm
Traduzir
6/12
Resposta da propriedade: Dear guest, thank you very much for recognizing some of our hotel services. We deeply apologize for the problems you encountered during the check-in process, as well as the noisy housekeeping service and poor internet connection. Regarding the check-in time, we will strictly control the preparation progress of the room to ensure that guests can smoothly move into a clean and tidy room within the specified time. We will strengthen the management of our staff to address the issue of noise in domestic services, requiring them to minimize noise during work and avoid disturbing guests' rest. For network issues, we will immediately arrange technical personnel to conduct inspections and repairs to ensure smooth network access in rooms and public places. We highly value your feedback and will strive to improve any shortcomings to provide you and other guests with a better service experience. Looking forward to your visit again, and giving us the opportunity to make up for this regret for you.
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Doc Bok
Quarto superior queen
Hospedou-se em jul 2024
Casal
25 avaliação
2.2/5
Publicado em 22 jul 2024
Beautiful outside, rotten inside.
Worst place I've ever stayed in a long time. The good: room was nice in the end, balcony view of the mountains, good location, staff were as friendly and as accommodating as they could be.
The bad: they gave us the wrong room when we checked in. We had to complain to get the room we actually paid for. It turned out the WiFi isn't available in the rooms as advertised. The breakfast was barely edible at best. We ended up eating out every day anyway.
Worst of all, we kept finding cockroaches in the room every time we came back to the hotel. We had to block the drains in the shower room to stop them coming in. I don't know for sure if the cockroach infestation was related, but I ended up with food poisoning after my first day here.
Do not recommend anyone stay here.
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Traduzir
Resposta da propriedade: Dear family, hello, I'm sorry to bring you a bad check-in experience. Before the guests check in, we will make rounds, clean the rooms and change the sheets. The hotels are all changed by one guest, and professional disinfection companies will be invited to clean and disinfect them regularly. The bug problem is true and we shouldn't happen. We have been training the room hygiene, strengthening the room manager's rounds, and asking a professional disinfection company to disinfect the room to ensure that such problems don't happen. As for the weight of breakfast, it can generally meet the needs of guests. If you feel that the weight is not enough, you can contact the front desk and we will solve the problem for you 24 hours a day. Once again, I am very sorry, and thank you very much for pointing out our shortcomings. We will strengthen improvement and perfection to achieve perfection. Welcome to your next visit ~ ~ ~ ~
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Usuário convidado
Stabdard Triple Room
Hospedou-se em nov 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 11 nov 2024
The room is very clean, the hotel near for Tavel and the people in reception is very kind, his name is lodthasen
Traduzir
Resposta da propriedade: Dear guest,We are delighted to hear your positive feedback. We are glad that you found the room very clean and that the hotel's location is convenient for your travels. We are also happy to know that Lodthasen at the reception was very kind to you. We will definitely pass on your compliment to him.We strive to maintain high standards of cleanliness and provide excellent service to all our guests. Your satisfaction is our top priority.We look forward to welcoming you back again in the future.
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Usuário convidado
Quarto superior queen
Hospedou-se em fev 2024
Casal
22 avaliação
4.0/5
Muito bom
Publicado em 8 fev 2024
Great location and big room. A little expensive for what you get as it’s kind of old. Breakfast acceptable but no better. Was Ok overall
Traduzir
Resposta da propriedade: 對於各項保險給您帶來的不便,我們深表歉意,酒店將對有問題的部分進行改進和修復。
Lair
Quarto superior queen
Hospedou-se em dez 2023
Casal
3 avaliação
1.5/5
Publicado em 21 dez 2023
This place infected with germ dirty and stinky and a lot of mosquitoes I was lucky only book for one night as soon the sun come up I check out.
Traduzir
Resposta da propriedade: 알려주신 고객님들의 협조에 힘입어 고객님께서 제안해주신 부분은 개선 및 수정하도록 하겠습니다. 감사합니다.
Usuário convidado
Quarto superior king
Hospedou-se em nov 2023
Viaje com amigos
39 avaliação
3.0/5
Publicado em 19 nov 2023
Hotel located to the night market. However the room clean 6/10 but the breakfast has a little food for you choose.
Traduzir
Resposta da propriedade: Dear 高级双人房Thank you for taking the time to share your feedback with us. We truly appreciate your input, as it helps us improve our services.We're delighted to hear that you enjoyed our hotel's convenient location near the night market. We sincerely apologize for any inconvenience you experienced with the cleanliness of your room; rest assured, we take this matter seriously and will address it with our housekeeping team to ensure a higher standard in the future.Regarding the breakfast options, we appreciate your feedback. We understand the importance of a satisfying meal to start the day, and we will review our breakfast offerings to provide a more diverse and enjoyable selection for our guests.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we are implementing.Thank you again for choosing to stay with us.Warm regards,Phanikone Sengmany Salaes And Markenting MANAGER Lisha Hotel Group
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Somalin Chin
Quarto superior twin
Hospedou-se em fev 2024
Família
3 avaliação
4.0/5
Muito bom
Publicado em 13 fev 2024
bath tub is a bit old but it find for me. location is very good and safe
Traduzir
Resposta da propriedade: 對於各項保險給您帶來的不便,我們深表歉意,酒店將對有問題的部分進行改進和修復。
Usuário convidado
Quarto standard twin
Hospedou-se em set 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 2 set 2024
very good service,a nice trip
Traduzir
Resposta da propriedade: Dear guest: Thank you very much for your high evaluation of our hotel service! We are honored to add a wonderful experience to your trip. We will continue to maintain a high level of service, constantly strive to improve, and look forward to serving you again on your next trip. 💖
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Thanonghak SANTIBANDIDH
Quarto superior king
Hospedou-se em mar 2024
Negócios
10 avaliação
3.0/5
Publicado em 21 mar 2024
Very good atmosphere
Traduzir
Resposta da propriedade: thank you so mush
Qeen
Quarto standard twin
Hospedou-se em dez 2023
Negócios
65 avaliação
5.0/5
Excepcional
Publicado em 16 jan 2024
Big room nice view
Traduzir
Resposta da propriedade: Thank you for your compliment. Please come again next time.
Usuário convidado
Quarto superior king
Hospedou-se em jan 2025
Sozinho(a)
10 avaliação
5.0/5
Excepcional
Publicado em 3 jan 2025
很棒,地理位置優越
免費升級了房間,很大很乾凈
Traduzir
Resposta da propriedade: 親愛的客人,哇呀,看到您這麼誇讚我們,心裏別提多開心啦!特別感謝您對我們地理位置以及房間的認可呀。能為您免費升級房間,也是希望給您帶來一份小小的驚喜呢,衹要您住得舒心、滿意,我們就覺得所有的努力都值啦。我們會繼續保持,不斷完善各方面的服務哦,期待您下次再來的時候,還能有超棒的體驗呀!祝您生活愉快,每天都開開心心的呢!
Resposta da propriedade: 尊敬的客人:非常感謝您選擇我們麗莎龍納匡酒店作為您的首次高檔酒店體驗,並且給予了我們如此高的評價!能聽到您對👍👍👍酒店設施、位置、交通以及衞生等方面都感到滿意,我們由衷地感到高興。老闆也因為能夠為您提供幫助而感到欣慰。您決定下次入住仍選擇我們,這是對我們最大的信任和支持,我們定會倍加珍惜。我們會不斷努力提升和完善服務,以確保您的每一次入住都能感受到更加貼心、周到和舒適的體驗。期待再次迎接您的到來,為您打造更美好的回憶!再次感謝您的認可,祝您生活愉快,事事順心!
Resposta da propriedade: 尊敬的客人:非常感謝您對我們酒店的高度讚揚!得知您在我們酒店度過了愉快的時光,我們深感榮幸。您的滿意是我們不懈努力的目標,我們會一如既往地保持優質的服務,讓每一位客人都能擁有美好的體驗。如果您下次來到老撾,我們非常期待再次為您服務,讓您繼續享受我們的貼心關懷。也感謝您向朋友們推薦我們酒店,我們會不斷努力提升,以更好的狀態迎接每一位賓客的到來。期待與您的再次相遇!
Resposta da propriedade: 尊敬的客人: 非常感謝你對我們酒店設施的高度評價!我們一直致力於為客人提供舒適、便捷的住宿體驗,你的滿意是我們最大的動力。酒店的設施經過精心挑選和佈置,力求為每一位客人營造一個温馨、愜意的居住環境。我們會繼續保持對設施的維護和更新,期待你下次光臨,再次感受我們的優質服務。