Usuário convidado
1 de março de 2024
Awful! This is the best word to descscribe this hotel. We ended in a room where you can clearly touch ceiling (around 1,95). Room is totally claustrophobic, with the moldy walls, without carpet, with cold ceramic tile on the floor. Room cannot be locked either inside or outside, which bring safety to the poorest ever seen level. Receptionist totally arrogant. After a complaint to the tour operator and a day and night stay in the old roomwe got a room which we paid and which was promoted during a booking procedure. Still, hotel refuses to acknowledge the mistake claiming that those two rooms are the same type. Of course, they asked us "would you like to change to better room". So, there are different types of rooms. Anyhow, difference can be seen in the pictures. The rating itself remains awful.
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