Alpine Haus Bed & Breakfast Inn

I spent 2 nights at Alpine Haus with my husband to celebrate my birthday. It was lovely, cozy and comfortable with a fireplace in the living room and in our room. Anil was a wonderful host with good suggestions for local restaurants. The breakfasts he made at the inn were amazing. Anil made us feel special. Stay here and you will relax and enjoy every minute.

We were shouted at and kicked out. Before check in. Horrible experience. Fearing the physical safety of my kids, I did leave the premises to find another nearby option. It is saddening to write negative reviews about small businesses, but I had a disturbing and distressing experience with an owner that kicks people out on a whim, so I am doing this for my civic duty to America. 1) Long story short: Upon check in, I said to Anil, the owner that was in a customer welcome position, that I didn't not agree with his $150 fees for checking in exactly 3 people in a room for exactly 3 people and Anil got REALLY MAD, screaming and agitated. 2) The rudeness: Angrily, Anil started shouting (and then writing) disturbing things such as “fraud”, “egoistic”, “immature” and “I am not a thief” and victimized himself in this situation as the "senior person treated with disrespect". Anil, you KICKED OUT 2 kids, aged 5 and 8, who was disrespectful? 3) The Climax: He then went to display emotional instability, anger issues and started shouting “I DON'T NEED YOU, I SERVICED 20 thousand CUSTOMERS ALREADY”, “GO SOMEWHERE ELSE”. Fearing the physical safety of my kids, I did leave the premises for another civilized option nearby. 4) Poor customer service... 🤯 Despite the trouble he caused me, I am concerned about his state of mind, as being caught with his hand in the cookie jar (more below) and having a client providing honest feedback is not fair are just mundane upsets in this day and age. 5) The reservation: I booked a room with clear statements that fits 3 people (pic attached). We were three. Not four, just three. Me and two kids. That’s all. 👶+👶+🙍🏻. After being kicked, I went to inspect his website. ANIL 😡 has a confusing website that allows me to book for my party without stating my party size. A non republican upselling strategy? Hard to say. 🚓🚓🚓🚓 His own website states a $20 fee for extra guests (pic attached). How did it become the $150 you tried to get from me? Does it matter? No it doesn't. I got kicked out. Anil, you should not kick out customers when they merely talk about your high and abusive hidden fees. Your inn was empty, you can reverse it still if you want to. 6) Price is what you Pay, value is what you get. After leaving and checking in at a nearby hotel 3x the price (I fear families where his behavior could have created deeper trouble) I was greeted with a smile to which I understood why Anil’s place was so much cheaper. 7) To his credit and reinforcing his simple lack of customer skills and bad state of mind, he allegedly did not charge my credit card when I asked for a reimbursement. Small victory for you, Anil, you got a small part of it all right. 8) Suggestions: Listen to your customers' feedback without kicking them out. Your own website is confusing leaving room for disappointment. Your own website had a $20 dollar surcharge and not the $150 you created out thin air. Your website does not ask for a customer’s party. It le

Beautiful Bed & Breakfast, with excellent service, very close to local town and Mountain Creek Sky Park, the owner was very helpful and explained everything about different places to eat and visit. Definitely we will stay in this place in future .

I was having a difficult day...until I knocked at the front door at Alpine Haus. It was like providence had led me there. My terrible day turned wonderful the moment I was in Anil's hands. His gift of hospitality, heretofore lauded many times over, is genuine and real. I stayed 2 nights in the cozy, private #1 Primrose Room, downstairs near the back porch. Anil's warmth and philosophy of religion and spirit is strong and reassuring. We need more people like him in this world. I haven't even mentioned his tea and breakfasts!! But those who have been before know all about these.... Do not miss the opportunity to experience Anil's charms. {BTW, I also own a B&B (smaller) and know the challenges/pleasures involved; I loved talking "shop" with a fellow innkeeper and finding new ways to be inspired.}

If you are looking for a place in the area that is cozy and affordable, this is a great find! Anil is an amazing host and treats you like family. He instantly memorizes your name from the time you walk in and is concerned for your every need. I stayed in the Buttercup suite which was a standalone building and a had a gas fireplace and jetted tub, and it was a half the price of anything that Crystal Springs during peak travel season. The breakfast is fabulous and unique. Would absolutely stay here again!

Incredible food, homemade Chai tea, comfortable rooms and beds, quiet, wonderful host/owner. Quaint ski resort town in NJ???; no traffic, charming historical B&B. Great service, check in any time, very nice guests