Hotel Verviers Van der Valk

Clean, with a good restaurant that with less trouble to find things to eat, but WiFi didn’t fully covered the hotel which caused some trouble if you need to work from room.

Glad we stayed here and had a nice meal. Noticed that locals eat in restaurant which says it all. Did not like the town but glad we had booked hotel

fantastic hotel, spectacular rooms. I recommend that you have a drink on the terrace at night. Quality-precuo relationship, it is without a doubt the best place.

Hotel was very good. Staff was great. Restaurant was excellent. Location was centrally located for trips with Wallonia

For the price I paid for my room, I expected a LOT more. I travel a lot and very often around Europe and the USA and this hotel is one of the worst value for money hotels I have had the misfortune to experience - you are charging PREMIUM prices for dark, miserable rooms where I even had to cliimb upstairs to go to bed. The bed was on a mezzanine where I had to stoop to avoid banging my head on the ceiling as I am a tall man and the polished wooden stairs made me feel very anxious that I would slip going down them especially in the middle of the night. The coffee cups were damaged (chipped) and you have the AUDACITY to offer cheap recycled toilet paper in a a dispenser that I have only seen in the cheapest BUDGET hotels!!! Not even a roll of toilet paper!! Cheap single sheets from a plastic holder!!! And you charge €184 per night for THIS?? It is ABSOLUTELY SHAMEFUL. I am not happy AT ALL with paying such a high price for an overnight stay . You should be charging HALF the room rate. Unfortunately I had no time to ask for a better room or a refund as I had an evening engagement in Verviers but I will not be staying in your hotel again. Whilst the woman on the checkout desk was apologetic and offered me contact details for your customer care team for a future stay in one of your hotels in the region, this is not going to happen as it will be at least a year before I return to Verviers/Spa and I would have preferred a partial refund instead. I most certainly will not recommend your hotel based on this experience. A refund of at least 1/3 of the price of my stay would be helpful but I suspect that is not going to happen.

I would recommend this hotel if you travel to Verviers or need to travel around. The room are clean, spacious, and well equipment for a normal or business travel. The people working there are kind and responsive to any question. Some room (Level 3 ) might be a bit dark, not enough light and dark red color as painting, to feel comfortable to work but the workaround was to go the bar. And there was not universal adaptor at the reception in case you travel from another country with not EU plug.

From the moment we stepped into this hotel, excellence was evident in every detail. The impeccable service, luxurious amenities, and attention to guest satisfaction truly set this establishment apart. Our stay was nothing short of exceptional, leaving us with cherished memories and a desire to return. Highly recommended for anyone seeking an unforgettable experience.

The restaurant is good for breakfast or dinner. Clean hotel rooms and bathrooms are clean and modern. Employees are very kind. I didn’t walk around so I can’t say anything about the neighborhood. All around seems to be calm.