Avaliações do Bloom Boutique Hotel & Cafe

I recently stayed at Bloom Boutique in Vientiane and had a mixed experience overall. The hotel's location is fantastic, situated amidst a plethora of restaurants and cafes, and is within walking distance to the night markets. The room at Bloom Boutique is also tastefully done and clean. However, my stay was marred by a disappointing encounter with the hotel's service. I informed the staff the night before for our breakfast to be packed as we were rushing to catch a train; to my dismay, I was handed cold croissants straight from the fridge that morning. When I questioned the quality, the staff's response was disheartening. He snapped at me, muttered something in Lao & took away the bag of cold croissants, presumably to address the issue. However, after waiting for ten minutes, there was no sign of him. Faced with no other choice & no other staff around, I had to leave without breakfast to catch my train. Despite its potential, Bloom Boutique needs to improve its service to provide a more satisfying guest experience.