voco Villach

河景房景色非常好，能看見遠山。寧靜的小鎮。房間裏面暖氣非常足，很舒服。

В центре. Быстрое заселение. Хороший бар.

酒店位置方便

Wonderful hotel. Service was wonderful and the room was overall very comfortable. I just had 2 issues with the hotel room: the a/c barely, if at all, worked & the access into the tub required a giant. Even after calling to the front desk who verified the a/c was working, I never saw the temperate go down and we ended up sleeping with the windows open. The tub/shower required a large assault just to get in which, if you’re older or prone to falling could be a significant issue, so make sure to specify. On the positive, my room had a spectacular view of the river and part of the city. Breakfast was delicious and access to the parking was super convenient. Overall very nice and would stay here again if visiting Villach.

I will not go into detail about the service, location, or whatever, but I will specifically target the room, because this is not worth an IGH standard. I booked this hotel, because I needed to have surgery in Villach and had to be at the hospital very early in the morning and therefore got myself a room. I will be honest, I took the cheapest room, which was the "Cozy" and still was 135€ per night for me. When I arrived at my room, I couldn't believe my eyes, it was an adapted conference room, with a pull-up bed. One could clearly see the "walls" that could be put away and the beamer overhead for presentations. I was just shocked. I will admit, I could have gone back to the front desk to ask them to change the room, but I was kind of nervous and tired, so I didn't do that. And it seems that the hotel was pretty much booked, so I didn't have high hopes for another room... Anyway, apart from this very weird room, also the cleanliness was questionable, the coffee mugs were already covered in dust, the spoons were brown, from past use? As I had to get up very early anyway I didn't mind the preparing of the conference room next door, which involved vaccuming and loud phone calls. If I would have been here for leisure and wanted to get a good sleep in, that would not have been the correct adress. I did tell the hotel about my bad experience and asked them to clarify. Basically they told me that it was my own fault, as I booked the cozy room and that they are indeed cheaper. After consulting the website, one cannot identify on the pictures that the "cozy" rooms appear to be conference rooms, that can be reused as rooms when needed and have a pull-out-bed. Additionally the "normal" rooms were just 10€ more expensive, and appear to be nice at least looking at the pics. They did offer me a 10% discount for my next stay. I gladly decline that. Therefore for all others: If you decide to stay at the Voco don't take the Cozy rooms, especially not for that price, its a scam. An IHG hotel should at least have the decency to not sell those "things" as rooms and certainly not at this price ...

Das voco in villach, dieses hotel ist top 5 in meinen hotel experience in europe. everything is perfekt, checking the front desk for some information about the HD festival at the faakersee, the new young lady was great! even she is just some months working this position in the voco, training NOT finished, she acts like a profi, standing there since years love it! great employee, kerstin! overall: restaurant - check 100+% room - check 105+% wellness/fitness - check 100+% lobby/public - check 110+% parking for bikes - check 105% thank you