Hotel ibis Villepinte Parc Expos

A recepção da senhora de cabelo curto é muito ruim, impaciente. Nunca viva neste tipo de hotel. Não entendo porque ela pode trabalhar para aceitação

The lady at the reception desk was very welcoming and helpful, great service! The area feels extremely safe, however for anyone travelling just via public transport it’s very hard to find and requires going through various different security gates and a 15/20 minute walk from the nearest train station. The room was clean and spacious!

Veel Foto’s die op de pagina staan komen niet overeen met het hotel. Er was geen zwembad, gamehall en het restaurant was dicht. Het was erg afgelegen wat ons een minder prettig gevoel gaf. Gelukkig zat er een hek om heen dat ons enigszins wat veiliger liet voelen. Kamers waren wel prima maar wij zullen hier niet nog een keer boeken.

服務十分惡劣，退房十分鐘就要客人趕緊走，説你是昨天的客人，不是今天的！外面下大雨，跟我説please

Parfait seul bémol pas de machine à café

We were thrown into this pit by AirFrance following a delay. The rooms were filthy, the sheets torn, there dirt on the walls. Breakfast was limited to those who got there early enough and even getting there half an hour before it stopped serving saw us leave with a nibble on some stale bread and no drinks. Very rude staff, even for Paris. Would certainly not recommend

Decent stay. I arrived at the same time a tour bus arrived and despite being ALL Platinum, had to wait for that group to check in first. (Feedback to management: I believe ALL Gold and above do get precedence - neutral). Pro tip: if you arrive anytime past 7pm by metro RER, forget being able to walk to the hotel. (More on that below). When I did arrive at the check-in desk, the staff were very kind and sympathetic, and I appreciate them offering me an additional beverage from the canteen on top of my welcome beverage which would be served during operational hours at the restaurant. Unfortunately, the restaurant was closed at the time of my check-in. (Neutral). Room itself is fine, a little bit rundown, but everything works and it is quiet. Check out was also smooth and throughout my stay, staff were kind, friendly and affable. For guests arriving in the evening, it is good to be mindful that the convention center and exposition that provides easy access to the hotel is closed from 7:30 PM onwards. In order to reach the hotel, I walked several kilometers on a busy highway. Total walking time almost 40 minutes. In conclusion, I don’t believe that this is an ideal hotel, unless you have a vehicle for point-to-point transportation. In that respect, I also believe that the price point is a little bit high for what this product is. (-1 point) I would certainly book a different hotel if I was to come back to this area again. Something in proximity to the station and/or services. Plus point: the menu at the Boucherie Restaurant looked delectable.

the hotel is super far from the airport and even from the RER station. I got lost at some point and I had to call the hotel multiple times to get directions on how to get there. The person at the front desk was impolite, sounded annoyed and not helpful at all. Won't stay here again

Bad reception service to begin. Was given a room without heating (it was broken), and was in January. Asked to change room and they have a portable heater in the room! Carpet really dirty. Over priced during Maison. Forget the restaurant and breakfast overcrowded and dirty/messy. Bad personal all over. Never again! Keep far away!!!