Hotel Panorama

Close to bus station, about 10mins walk Room is spacious with beautiful view of old town Vilnius

The only good thing about this hotel is the location. The reception service needs improvement plenty of guest are checking in and only one person is there during peak hour while there are two on duty at night time. The facility need major renovation, the corridor seems so dark, the door of the other room will be heard when they close or open it. The room is also dark for it only have light near the door, no lights on the ceiling only side lamps. No outlet in the bedside and it is so damn hot in the room there is one electric fan abd even if you request for another one they will not give. I called the reception and they said go down there to get the fan but when we go down they said they will look for it. Until the day we check out they did not provide.We have no choice but to open the window even if it too noisy outside. When asked if there is a room with aircon she proudly said they don't have. I asked for a hypo allergnic rm and they did not provide. The beddings are even in the reverse side. Water in the toilet is always hot.Towels are nit that white. No minibar in the rm, no complimentary coffee or tea not to mention that this is a hotel not a hostel. The are hostels with complimentary coffee or tea. There is kettel but no cups. Breakfast ends at 10 but they will keep it as early as 9am. Most of the guest that we have meet in lobby have the same sentiments.

Super location which is just next the train and bus station. The amenities are a little bit out of date, but considering its location and price, it is acceptable.