Hilton Vacation Club Oceanaire Virginia Beach

The hotel is fine and the room is exactly what was described, the staff are very polite and helpful. It has pools and jacuzzi. However, in the advert they offer a free breakfast which also indicated in the booking confirmation but upon arrival I was informed that breakfast is not included :( . Apparently, the issue is with the app and not wiht the hotel.

Experience would have been better if new they didn’t have cuts for sleeping

The views are amazing. Beach boardwalk and great restaurants nearby. Will book again if I’m town.

위치는 좋지만 프론트가 일찍 닫기 때문에 그부분은 불편함

I wanted to rate this hotel highly because it has a lot going for it. Unfortunately, my experience with the manager on Sunday, September 29, between 8:30 and 10:30 PM was very disappointing. I believe her name was Heaven. The bathroom ceiling was leaking, and the drywall was sagging, making me worried it might collapse. The maintenance staff explained that the issue stemmed from the AC unit above. However, the manager did not treat this as an emergency and seemed reluctant to help. After calling the front desk several times over two hours, I was finally offered a room change, but it didn’t have the same amenities. When I asked for a partial refund due to the inconvenience, she said she could only provide a $30 credit per night. She mentioned that I had already paid less than the current rate, so that was all she could do. Then she suggested she would need to investigate the ceiling issue to consider giving me more credit. I couldn’t understand why that mattered, as I was facing a problem with the room they had assigned me, which I couldn’t stay in due to safety concerns. This situation wasn't my fault, and it felt unfair. Ultimately, I decided to check out and drive two hours home. The manager informed me that I would incur a $40 cleaning fee. At that point, I just wanted to leave and get some rest. This experience was terrible. I had hoped to stay here while working remotely, but I can’t do that with a clear conscience now.

We faced several issues as Diamond Hilton Honor members. We were unable to arrive at the front entrance of the Oceanaire Virginia Beach Hilton Vacation Club because valet parking staff failed to keep this entrance flow running. Several pickup trucks were stuck and all were full in there and we could not unload our travel luggage at the front entrance from a vehicle. We had to park on the side of the street. The Virginia Beach police fined us for a side parking next to the Oceanaire Virginia Beach. We were hostile of this arrival issue. Also, a shirt time stay was limited, and check out at 10 AM morning by their rules for Hilton. We did not get Diamond Hilton Honors benefits to be applied at this property. This property does not honor any HHonors benefits.

I was hesitant to stay at this property because of the previous reviews, but glad I did. I am a loyal Hilton member, and this property has a lot to offer. Our stay was during the NAS Oceana Air Show weekend, which meant many properties on Virginia Beach were sold out. With that being said, check-in did take a bit longer than expected. I would suggest that this property utilize the guest check in option in the Hilton app to speed up the process. Also, the front entrance to the hotel (for check-in only) needs to have more direction. The entrance is right off of Atlantic and leaves no room to pull in if the other guests have the entryway blocked. For those that may have issues walking, please be aware that the parking garage is on 34th street around the corner from the property. Our room was on the 8th floor and had ample space for my son and I, with a nice ocean view balcony. The beds, pillows and other amenities were as I would expect from Hilton. The front desk girl was very helpful and provided me with extra regular coffee and creamers for my stay. The indoor hot tub and pool needs to be available to all guests and not just 21 and over, I have never been to a property where that is stated. It is nice having the option to use the Ocean Club's outdoor pools as well. I am not quite sure the logic of the pool towel check-out process, since there is no way to "track" if they were returned when they are simply tossed in the used towel bins. Sadly, the ocean was red flagged so we could not enjoy that and can't speak if the property offers beach chairs and umbrellas for guest usage, which I would hope that they did. It is my understanding that this property was bought by Hilton not too long ago and they are still making adjustments to represent the Hilton standards. I did not encounter any issues with my accommodations or bed bugs and even re-booked for NAS Oceana 2025. While there make sure to eat at Pocahontas Pancakes across the street, you will not be disappointed.

Hello and welcome to my review. While we didn't use all of the amenities, this can still serve to help you make an informed decision. We checked in about 830 on a Friday night prior to the NAS Oceana Airshow. We were welcomed by Izzy at the front desk. She was extremely sweet and helpful. When she found out there were children in my travel party, she gave them each a nylon drawstring bag with a snack, coloring book, and crayons. We were on the 18th floor and best I can tell, there were four rooms, broken into suite A and B so they can be combined. We didn't hear any noise on the floor at all. The bathroom had plenty of towels and the tub was quite deep. The room had a microwave, mini-fridge, toaster, and coffee maker. A definite plus was the fact there was actual silverware and plates. Most places with that size only provide plastic and paper utensils. The beds and pillows were comfortable, but the bed didn't seem to be long enough. I'm 5'11 and my feet hung just over the bed. Additionally, the room did seem a little small to me as well. The downside in our room was that the A/C sounded like a jet engine spooling up and once running, sounded like an inbound helicopter. I cannot say if that is common across all rooms. This hotel does not offer free breakfast but there are plenty of places to eat right there along Virginia Beach, While parking is part of your resort fee, the garage is one block away. As I said, we didn't use any amenities, so I have no idea how the pools and fitness center are. All in all, the hotel is clean, it's on the beach, and the staff is friendly. I hope that helps.

This is a very nice place where most rooms (maybe all?) have a kitchenette. And of course, it's awesome to be right on the beach. My "meh" review is simply because the WiFi is terrible. Sure, you get what seems to be a full signal, but then you try to drill down on any website and all you get is a spinning ball or other hangup symbol.