Vogur Country Lodge

I would say the hotel is four stars because it is in a beautiful location and very comfortable. However, it is very remote and a long drive just to get off the gravel road to go anywhere. The food I would give five stars. The restaurant was phenomenal for dinner and the breakfast was also excellent. Please note the breakfast is an additional charge. However, service at the restaurant I would give two stars. We stayed at the hotel for two nights. The first night we decided to eat before moving our things into our room because we were hungry after our long drive. The service that night was excellent and the restaurant was busy but I did notice that they were giving lots of attention to us and not serving people who had been seated before us. The second night we were completely ignored. When we arrived at the restaurant, there were only two other tables with customers. We sat down at a table, and proceeded to wait and wait and wait while four other groups, who arrived after us, were handed menus and had their orders taken and drinks served. When my husband got up to ask for menus, we were told we needed to be patient. I am a very patient person, but not when I’m obviously being ignored, and all the tables surrounding us were being served and helped, and no one was even looking at us as they passed our table. Our table only two place settings for four of us. When we finally got our food, the owner seemed very put out because we needed 2 more place settings. His waiter from Poland was delightful. I really appreciated his positive, happy attitude and attention when we needed something. He gets a 5 but the manager’s attitude, rudeness and lack of caring about returning customers gets 1 star. After reading previous reviews I can see that his customer service needs help. But the young man from Poland was wonderful! This hotel restaurant is the only place to eat being so far out. They need a better way to serve all the customers. They should know that the majority of the people staying at the hotel will be eating there and devise a plan to be able to serve everyone. They should either have more people working or they should have a reservation/sign up list so that everybody doesn’t come during the same hour which seemed to be between 7:30 and 8:30. The food was excellent, but the manager was not polite and it was like he had already won us over the night before, so there was no need to impress us and instead would be attentive to the new patrons.

Hotel in the middle of nowhere away from everything with several dozen miles of gravel road. It is still a very nice hotel, however, with large rooms, very friendly reception and good restaurant. Breakfast maybe not very varied

Great place. Everything at the property was clean and well appointed. Dinner was excellent and the after dinner walk to the falls was refreshing. Owner was very friendly and helpful. We will absolutely stay here the next time we visit Iceland.

Nous sommes une famille de 5 et avons donc réservé une chambre pour 5 personnes. Il paraît ainsi logique que nous nous attendions à une chambre disposant du bon nombre de lit. Cependant la chambre n’était composée à notre que de 4 lits. Nous avons demandé au patron de l’hôtel où était la 5eme couchette et il nous a dit de dormir à trois dans un lit deux places. Cela ne correspondait aucunement à l’annonce pour laquelle nous avons réservé. De plus, nous avons quand même payé pour 5 personnes… En parallèle le soir nous avons mangé au restaurant de l’hôtel. On nous a dit de payer le lendemain matin. Que de surprise de voir qu’on nous avait également facturé un petit déjeuner jamais pris. En conclusion, les locaux sont biens il y a un jaccuzi et un sauna, la chambre était propre et spacieuse mais nous repartons quand même avec la grosse impression de s’être fait enfumé.

Wir haben uns hier pudelwohl gefühlt, auch wenn die Zimmer etwas spartanisch waren. Die Betreuung war hervorragend, wir haben den Whirlpool genossen und uns vor allem am hervorragenden Essen erfreut. Das war zwar nicht billig, aber wirklich sensationell gut! Kein TV, aber Tee und Kaffee im Zimmer, sehr gemütliches Restaurant und hervorragendes Frühstück

Die Country Lodge liegt wahrsten Sinne des Wortes am Ende der Welt. Das Hotel wurde von unserem Reiseveranstalter für unsere Tour ausgesucht und wir fragten uns warum wir diesen großen Umweg in Kauf nehmen sollten, denn dort gab es (im Oktober bei Schnee und Regen) nichts, aber auch gar nichts zu sehen, außer eine ewig lange, hoppelige Schotterstraße zum Hotel und am nächsten Tag ging es diesen langen Weg wieder zurück. Freundlicher unterhaltsamer Hausherr, ansprechender Speisesaal mit modernen echten Gemälden, schöne gemütliche Atmosphäre. Das Zimmer im Haupthaus war schön geräumig und wohnlicher als das zuerst angebotene Zimmer. Im Vorbau oder Neubau vorne hätten wir uns nicht wohl gefühlt (wir fragten nach einem anderen Zimmer und bekamen eines, da wir die einzigen Gäste im Hotel waren).