The Roc Club, A Grecotel Hotel to Live

Avaliações do The Roc Club, A Grecotel Hotel to Live

The Roc Club, A Grecotel Hotel to Live

Panos 8 &, Chlois, Vouliagmeni, 166 71, GreeceVer detalhes do hotel
The Roc Club, A Grecotel Hotel to Live
The Roc Club, A Grecotel Hotel to LiveThe Roc Club, A Grecotel Hotel to LiveThe Roc Club, A Grecotel Hotel to Live
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Avaliações dos hóspedes

4.6/5
Ótimo
59 avaliação
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.6
Atendimento4.6
Limpeza4.6
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Todas as avaliações(59)
Avaliações positivas(39)
Avaliações com fotos/vídeo(10)
Avaliações negativas(2)
Uin William
quarto club riviera
Hospedou-se em thg 11, 2024
Sozinho(a)
5 avaliação
5.0/5
Excepcional
Publicado em 21 thg 11, 2024
Impressive. Staff, amenities, design and location all very impressive. Coffee could be improved and trunk down the fragrances. They're just a bit much to be honest. Nice fresh air when you are near the ocean would be appreciated.
Traduzir
Resposta da propriedade: Dear Uin William,Thank you for your beautiful review of our hotel.We hope to welcome you soon again. Yours Sincerely,Nikitas TouliasHotel Manager
Kenneth Forsythe
Hospedou-se em thg 5, 2022
Negócios
1 avaliação
1.0/5
Publicado em 15 thg 5, 2022
Working in support of the Greek Government and Armed Forces and my work location changed. My team had to cancel and the hotel refused to refund our deposit. They were not too user friendly considering the circumstances. I wouldn't recommend this establishment.
Traduzir
Resposta da propriedade: Dear Mr. Forsythe, All the team members and hotel's management would like to thank you for taking the time to write and share your experience of your stay to Vouliagmeni Suites.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that we equally receive sincere feedback from our guestsWith that said, however, we were most disappointed to learn that you were not entirely satisfied with every aspect of your experienceIt is our principle to immediately adjust our procedures based on your comments when feasible or alternatively to place a long term plan when it concerns critical structural changes. We ensure you that your concerns have been discussed during the management's meeting and an action plan is in progress to be applied. Once more, we would like to thank you for your constructive remarks and we hope that we will have the pleasure of welcoming you again.Yours respectfully,Thanasis MellosHotel Manager
WEIDONGBO
Quarto Deluxe, Vista para o Mar
Hospedou-se em thg 11, 2024
Família
46 avaliação
5.0/5
Excepcional
Publicado em 7 thg 11, 2024
非常棒的一次入住體驗。離開巿中心的繁雜，坐在房間的陽台上，面對平靜的海灣，吹着懈意的海風，離海邊約100米，風景很美。這裏沒有華麗的大堂，但每一個人都讓你感到家人般的温暖。我們早上到的，房間還在收拾，我們出去溜了一下，回來時，行李已幫我們放到了房間，晚飯後回到房間，很驚喜的是，他們又收拾了一下房間，鋪好了床，準備了飲水；早餐除固定品種外，還可以點餐，味道很好。温馨的服務、美麗的海景、乾淨的精品酒店，下次再來雅典一定是我的首選。
Traduzir
Resposta da propriedade: Dear WEIDONGBO,Thank you for giving us a perfect score.Warm regards,Nikitas TouliasHotel Manager
Usuário convidado
Riviera Room
Hospedou-se em thg 9, 2023
Sozinho(a)
3 avaliação
5.0/5
Excepcional
Publicado em 6 thg 10, 2023
酒店不大，一棟小白樓，但位置非常棒（Vouliagmeni 是雅典的富人區），旁邊全是私人別墅，附近幾分鐘步行就是海灣、湖泊、餐館和超市等。我入住的是高級單人房，房間非常素雅乾淨，還有一個靠街邊的小陽台，非常安靜。前台服務非常友善，他們幫約出租車（別忘了給小費），耐心的告訴我超市的位置，我的航班比較晚，他們毫不猶豫的同意我晚一個小時Checkout。 房間衞生搞得也很好，我每天放1歐小費給服務員，她很開心。有問題就跟前台溝通，他們都很高效。 這裡是度假休閑的絕佳地方，地中海的氣候宜人，空氣清新，海水非常清澈潔凈。附近的Vouliagmeni Lake是一個海水温泉湖，很多本地人都來這裏游泳，對於喜歡游泳的來説這裏簡直是天堂。 提前預訂價格非常划算，性價比超高，旺季就非常昂貴了。酒店的早餐是自助餐，各種希臘特色的佳餚，我吃了五天都不膩。希臘人跟中國人一樣很會做美食，而且我們的口味也差不多。附近的餐館大都是海鮮，環境一流，都在海邊，而且非常便宜可口，喜歡海鮮的朋友真的可以大快朵頤。 如果有機會，我還會再來這個酒店休假。
Traduzir
6/9
Resposta da propriedade: Dear Guest,Every single staff member and hotel's management would like to warmly thank you for choosing our resort for your holiday and for taking the time to share your first hand experience on Ctrip.com.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that. Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognitionOnce again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back.With warm regards,Thanasis Mellos Hotel Manager
Lily G
Hospedou-se em thg 10, 2024
Família
5.0/5
Excepcional
Publicado em 21 thg 10, 2024
Everything about this hotel was excellent. Vey cosy and easy to get from the bedroom to the swimming pool and to the lobby area for breakfast and also to the amazing terraces where one can relax with a drink or a coffee. The all day food menu was delicious with a good choice of Vegan food. The staff are very friendly and helpful. The hotel has a very impressive and efficient WhatsApp service where you send them any request and they respond promptly. The location of this hotel is perfect and the views of the sea and the sunset are breathtaking.
Traduzir
Resposta da propriedade: Dear lilygU5254AQ, Thank you for your beautiful review of our hotel. We hope to welcome you soon again. Yours Sincerely,
NascaNYC
Hospedou-se em thg 10, 2024
Casal
3.0/5
Publicado em 13 thg 10, 2024
Checked in for one evening to a deluxe sea room and was disappointed with the bare amenities, it was apparent the room didn’t represent the photos on the website, it was unfinished with lack of artwork, etc, and smaller than the square meters noted, furthermore the mattresses were below expectations. If management was aware the room was unfinished, then they should provide upgrade to a complete room or provide a discount to price, which was markedly high for the room type. Otherwise, I commend the staff for service level and the location is desirable for a stay before going to islands or returning home from Athens airport.
Traduzir
Resposta da propriedade: Dear NascaNYC, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Debbie H
Hospedou-se em thg 6, 2024
Casal
5.0/5
Excepcional
Publicado em 30 thg 6, 2024
Great experience at the recently renovated Roc Club (Vouliagmeni Suites) from the welcome reception and early check-in being accommodated to the delicious breakfasts and very comfortable, large room with a view. The service was excellent! Every staff encounter was friendly and helpful. Lounging and swimming in the pool was a delight we enjoyed each afternoon. The Roc Club has a great location, close to the Vouliagmeni Lake, Atki beach and other restaurants. Highly recommend!
Traduzir
Resposta da propriedade: Dear Mrs. Deborah, It was a pleasure to have had you with us and hotel's mangement and staff thank you for investing the time to share your review with us and other travelers. We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that. We are also very proud that you highlighted our services which indeed is a ritual to us and what helps us distinguish. Rest assured that your compliments have gladly been shared with the entire team as they are a great reward to our efforts. Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back. Warm Regards,
MnR2021gre
Hospedou-se em thg 6, 2024
Casal
5.0/5
Excepcional
Publicado em 27 thg 6, 2024
I have stayed last year before the renovation and i was amazed by the views. I went again this year and I have to say the place is upgraded, it's a true luxury resort with royal class facilities and services. It is located in one of the best spots in the Athenian Riviera away from the busy center.
Traduzir
Resposta da propriedade: Dear Guest, Hotel's management and staff always appreciate feedback, but even more so from our loyal returning guests! It was wonderful to read your kind comments, and to hear that you were excited with our totally renovated hotel. We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that. We truly welcome and value your constructive comments as direct feedback always helps us to try harder, continue improving our day to day operation, provide personalized, memorable services. Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back. Warm Regards,
607randir
Hospedou-se em thg 6, 2024
Casal
5.0/5
Excepcional
Publicado em 23 thg 6, 2024
The ROC club is newly renovated at Vouliagmeni Suites and it was wonderful to see the beautiful hotel property freshly updated. I just spent a week there. The pool is magnificent and the morning breakfast delicious. Also enjoyed dining there for dinner which was very nice. *ALL* the staff go out of their way to make sure you have what you want the way you want it! Cannot stress enough how truly focused they are on your comfort and requests!Extremely responsive, respectful and kind. From Maitre’d Γιωργο, Κυριε ΓΙΑΝΝΗ and servers Katia, Eugenia and Zoe. And at the pool Jason/Ιάσονας! Thank you to the F&B manager Konstantinos and Hotel Manager Nikitas Toulias. I did not get everyone’s names - even the housekeeping was amazing, helpful and kind! Service was 5 stars. Coming back in September and so excited as the rooftop restaurant was not yet opened and it sounds amazing. Hope your Athens trip includes Vouliagmeni- then your hotel should be this one!
Traduzir
Resposta da propriedade: Dear Guest, It was truly a pleasure to have had you with us and hotel's management and staff thank you for investing the time to share your review with us and other travelers. We are frankly excited to read that you enjoyed your stay with us but we were more than happy when you mentioned about the helpful and friendly attitude of our staff and the delicious food of our restaurants. We are also very proud that you highlighted our services which indeed is a ritual to us and what helps us distinguish. Rest assured that your compliments have gladly been shared with the entire team as they are a great reward to our efforts. Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back. Warm Regards,
Lucy B
Hospedou-se em thg 6, 2024
Negócios
5.0/5
Excepcional
Publicado em 18 thg 6, 2024
I had the pleasure of spending an afternoon at this fabulous hotel after having a site inspection. As part of the Grecotel group the hotel offers the best service and hospitality from its staff. They cannot do enough for you. It's a 4 floor boutique hotel and a shot walk to the beach. Tastefully decorated. The rooms are lovely and all has just been refurbished so it's lovely and fresh. We had an amazing lunch in the restaurant and then spent the afternoon by the lovely pool. It's only 45 minutes by taxi and 30 euros to get into Athens so perfect if you want to visit but not stay in the city. I would highly recommend this hotel.
Traduzir
Resposta da propriedade: Dear Guest, All the team members and hotel's management thank you for taking the time to write and share your wonderful review of your recent visit to The Roc Club.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that. Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back. Yours respectfully,
theblondeabroadx
Hospedou-se em thg 6, 2024
Casal
5.0/5
Excepcional
Publicado em 10 thg 6, 2024
The hotel has recently been renovated and honestly is pretty special. I don’t usually write reviews however I feel it’s really important to give this hotel the credit it deserves! The rooms are spotless and really high end. The staff are lovely and do accommodating and it’s in a perfect location! We will definitely be back
Traduzir
Resposta da propriedade: Dear Catc, Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your holiday and for taking the time to share your first hand experience on TripAdvisor. We are delighted to read that you enjoyed your stay with us but we were more than happy when you mentioned about the helpful and friendly attitude of our staff and the beautiful hotel's location or We are also very proud that you highlighted our services which indeed is a ritual to us and what helps us distinguish. Rest assured that your compliments have gladly been shared with the entire team as they are a great reward to our efforts. Yours truly, Nikitas Toulias Hotel Manager
Jessica O
Hospedou-se em thg 11, 2023
Viaje com amigos
5.0/5
Excepcional
Publicado em 19 thg 11, 2023
Travelled here with a couple of girl friends for 3 nights in September, we were scoping the area as we're getting married here next year and this is our chosen hotel to stay at during the wedding celebrations! We were not disappointed! The staff were lovely and so accommodating, nothing was too much of a problem. We found out our room had been upgraded also and we were in a HUGE family suite which was a bonus as there was 3 of us. We spent a day at the pool and had some lovely cocktails made fresh It was down the road from everything, location is everything here and everywhere is walking distance for what we needed. If I could make any pointers it would be to improve the bar area around the pool, I think lots more people would spend time around the pool if it was better equipped as well as comfier / softer loungers to sunbathe on. Also the breakfast could be better - but this is being really picky! We loved the rooms, how bright they were and the views to the sea! Can't wait to go back next year with our wedding party!
Traduzir
Resposta da propriedade: Dear Jessica, It was a pleasure to have had you with us and hotel's mangement and staff thank you for investing the time to share your review with us and other travelers. We are so pleased you noticed the small details and that they made a positive difference in your stay. This is the main purpose of our people and it is of great importance when is appreciated. We truly welcome and value your constructive comments as direct feedback always helps us to try harder, continue improving our day to day operation, provide personalized, memorable services. Working with the greatest enthusiasm, constantly improving our services, your well-intended, constructive criticism is noted and will be shortly discussed with the management. It is our principle to immediately adjust our procedures based on your comments when feasible or alternatively to place a long term plan when it concerns critical structural changes. Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back. Warm Regards. Thanasis Mellos Hotel Manager
PeterSa1
Hospedou-se em thg 10, 2023
Negócios
5.0/5
Excepcional
Publicado em 28 thg 10, 2023
This is a delightful hotel located very close to public and private beaches. The staff were very welcoming and my room was upgraded at check in. A welcome drink was provided. The room was large and comfortable. Complimentary water, coffee, soft drinks and wine were provided in the room. There was a balcony from which I could see the sea. An in room safe, hairdryer and iron were provided. Breakfast was a buffet and had a good choice of different items. Again the staff were lovely. There are lots of good restaurants within a short walk of the hotel as well as a few shops. The hotel has its own swimming pool. I would really like to come back here for a holiday next time!
Traduzir
Resposta da propriedade: Dear Peter, It was a pleasure to have had you with us and hotel's management and staff thank you for investing the time to share your review with us and other travelers. We are frankly excited to read that you enjoyed your stay with us but we were more than happy when you mentioned about the helpful and friendly attitude of our staff and our beautiful hotel's location. Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition. Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back. Warm Regards, Thanasis Mellos Hotel Manager
684KevinK
Hospedou-se em thg 10, 2023
Casal
5.0/5
Excepcional
Publicado em 18 thg 10, 2023
Set in a beautiful location in this upmarket weekend retreat from Athens the Voliagnemi Suites provides luxury services. Very friendly and helpful staff, excellent breakfasts, great pool facilities make this an ideal choice to explore the coast and this bustling tourist town.
Traduzir
Resposta da propriedade: Dear Mr. Kevin, Every single staff member and hotel's management would like to warmly thank you for choosing our resort for your holiday and for taking the time to share your first hand experience on TripAdvisor. We are so pleased you noticed the small details and that they made a positive difference in your stay. This is the main purpose of our people and it is of great importance when is appreciated. We truly welcome and value your constructive comments as direct feedback always helps us to try harder, continue improving our day to day operation, provide personalized, memorable services. Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back. Yours respectfully, Thanasis Mellos Hotel Manager
Thucydides67
Hospedou-se em thg 9, 2023
Sozinho(a)
5.0/5
Excepcional
Publicado em 29 thg 9, 2023
A gem of a hotel: friendly, helpful staff, comfortable beds, amazing breakfast and ideal location near the lake and beaches of Vouliagmeni. Only downside was fridge didn’t work well so couldn’t keep fruit
Traduzir
Resposta da propriedade: Dear Guest, Every single staff member and hotel's management would like to warmly thank you for choosing our resort for your holiday and for taking the time to share your first hand experience on TripAdvisor.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that. We are also very proud that you highlighted our services which indeed is a ritual to us and what helps us distinguish. Rest assured that your compliments have gladly been shared with the entire team as they are a great reward to our efforts.Working with the greatest enthusiasm, constantly improving our services, your well-intended, constructive criticism is noted and will be shortly discussed with the management. It is our principle to immediately adjust our procedures based on your comments when feasible or alternatively to place a long term plan when it concerns critical structural changes. We truly hope that you would give us the opportunity to welcome you again in our Hotel to see all the improvements made based on your valuable words. Yours respectfully, Thanasis Mellos Hotel Manager