Village Hotel Birmingham Walsall

Same as other Village Hotel with good service and facilities, and great to have free carpark and swimming pool sauna on weekend

The room was good. Service was great and lication was strategic.

Always clean and tidy rooms bar well stocked and taxis very quick

Excellent hotel facilities and friendly staff. Downside was uncomfortable bed settee for our 12 year old son, hard pillows, windows you couldn’t open fully and automated check in system.

The place is nice and the are staffs are friendly

I was in Room 201 (club room) for 3 nights. The room was spacious and bathroom decent. An iron and ironing board in the room along with a hair dryer, kettle, tea/coffee/milk and large tv with freeview channels. The club room also had gym and pool access included. Good amount of parking. Has a pub and Starbucks on site. A few gripes. The shower tray did not drain fast enough and the water spilled over onto the floor. So had to move the silver cover over the plug hole which helped. The shower tray and screen could benefit from a deep clean with bleach. The light by the mirror kept flickering on and off. I did report this when checking out. Some dust on the desk lamp, I was working from the room on one day so the dust did set my allergies off. The occupants in the room above were VERY heavy footed, felt like elephants trampling around and the ceiling echoed and when they slammed the doors, it felt like the room shook. I could also hear people talking well into the night. On one occasion way past 1am and the conversation was audible. This isn’t the hotel’s fault but the guests, who possessed very loud voices and should have been a bit more considerate at 1am. Even my ear plugs did not help. Like other reviews state, there is no air con and the room did get a tad stuffy and the windows would only open slightly but there was a fan in the room, which helps. Room could benefit from sockets/usb chargers by the bedside and a safe too. Only encountered a few staff members, a male attendant when checking in, female attendant when checking out and a female staff member at the Gym reception. All were pleasant. Sadly I probably won’t return due to the noise factor and that there is no air con. No complaints about the room, it did the job but could benefit from freshening up and soundproofing.

An excellent place , most grateful to the staff team who should be up for an award for excellent service . Especially Linda on the reception desk who was professional and generous going out of her way time after time to ensure I and other guests had value for money and great trip . Laura and her colleague at Starbucks was a wonder to watch as they dealt with a sudden rush of customers with swift and personable style . The people on the bar , the cleaners and locals visiting the gym all with classic midlands charm , good humour and manner s , all nothing to much trouble . . Thé pool , sauna and steam such a treat, comfortable clean bed , numerous comfortable sofa books velvet sofas to relax on .I felt fully rested despite my long journey for work . Looking forward to returning for work and hopefully visiting Walsall’s famous art gallery next time .

Stayed for 1 night with my young daughter to catch up with family locally. The room was filthy dirty stained carpets and bathroom, only 1 hand and one bath towel for both of us to share. Requested another via the 'help app' received no response or towel! Room service app not working, wouldn't let me select a location option so had no choice but to take a very tired child into the extremely rowdy bar. A group of Asian men were obviously enjoying themselves and keeping the bar staff busy which was fab although their very colourful language wasn't even though they could clearly see I had a child. Staff weren't bothered about their rowdiness as long as the till was opening. Food ordered a kids Mac&cheese what arrived was pasta covered in something white like soft cheese barely any taste, she had 2 mouthfuls and sent it away. Sorted the additional hour complimentary late check out with the lady on reception although when we got back to the room the key didn't work which was really worrying given It was now after the original check out time and I'd left our stuff in there. Had to go back to reception to sort that out. Mind you we were still interrupted by housekeeping wanting to clean. I should've told her about the filth. This is a totally different experience I had the previous month at the Dudley Village hotel which was faultless. I'll stay there in future.

Would 100% recommend this gym to friends and family, the equipment and facilities are of high quality and the staff working in the gym/pool are so helpful and nice, I can’t speak highly enough of the likes of Donna, Julie & Lindsay in particular!