Usuário convidado
19 de março de 2024
Located about 5k outside Wanaka, Limetree Lodge is a quiet little B&B. Our room was excellent. We had a large bedroom with a decent bathroom with garden patio and access to a small pool and Jacuzzi onsite. Sachi is new to the property and works hard to ensure her guests are well attended to. Sachi provided a decent cooked breakfast on both mornings of our stay. Lime tree lodge has lots of potential to make this a 5* venue. As it stands, it is a decent B&B at a 3/4*~level. To make this a 5* Lodge, a number of things need to be addressed. 1. On arrival, at check-in, guests should be provided with a quick overview of the facilities they have access to - the use of the kitchen, lounge, pool and Jacuzzi, check out time etc. 2. Reception needs to be manned at specific times so guests are not waiting. Suggest this could be during specific times which are communicated to guests in advance so that staff can attend to other work. The general entryway could do with a spruce-up. Remove dead plants in pots and replace with living specimens. Planting in the area to freshen and indicate that the place is cared for same as the likely gardens. 3. Our room was not cleaned during our stay but towels were replaced (even though we hung them up to indicate we were happy to reuse). I would have been ok with this had I know that was the policy but this was not communicated. 4. I was concerned that we were so far from the town when we arrived. This was actually not an issue as Sachi called us a cab (she kindly offered to drive us) and it was only $25. The restaurant called us a taxi to get home and the price was similar.
Traduzir