Usuário convidado
3 de julho de 2024
Front desk staff would not allow a later checkout without an extra charge and were rude about the slightly extended 'deadline' to leave, even phoning the room to hurry me along. I stayed in an accessible room that had a very slippery shower floor and not enough grab bars. I slipped and nearly fell in the shower. Staff also watched me struggle with my luggage and did not offer to help, even though I am noticeably mobility challenged - and they were unapologetic about it when I confronted them about it. Worst "service" I have ever had in a hotel.
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