Avaliações do Hotel Mercure Warszawa Grand
Hotel Mercure Warszawa Grand
Krucza 28, Warsaw, 00-522, PolandVer detalhes do hotel
Verifique os quartos disponíveis para suas datas de viagem
Garantimos o melhor preço
1 noite
Avaliações dos hóspedes
4.2/5
Muito bom
45 avaliação
Avaliações verificadasAgradável e bem localizado4.2
Comodidades3.7
Atendimento4.4
Limpeza4.3
Filtrar por:
Classificar por:
Todas as avaliações(45)
Avaliações positivas(42)
Avaliações com fotos/vídeo(7)
Equipe acolhedora(9)
Limpo e arrumado(8)
Excelente localização(8)
Estadia excelente!(7)
Avaliações negativas(3)
Muhammad zeeshan
Quarto clássico individual
Hospedou-se em dez 2024
Negócios
2 avaliação
Publicado em 31 dez 2024
I came to my room late at night and at 7:30 in the morning the door opened and it was as if the apocalypse had come, there was so much noise.
Traduzir
Usuário anônimo
Quarto clássico individual
Hospedou-se em fev 2025
Sozinho(a)
9 avaliação
Muito bom
Publicado em 11 fev 2025
Not a 4 star hotel. You need TO PAY for slippers! Poor noise cancellation — you can hear your neighbors, both above and in a side! Facilities are very old, even table corners were broken, towel hanger was shaky— barely 3 star level. For this money, there are better hotels.
Traduzir
Usuário convidado
Quarto King Privilégio
Hospedou-se em ago 2024
Família
6 avaliação
Publicado em 30 ago 2024
I don’t recommend the hotel with the following reasons.
1) far from public transportation such as bus or tram. (About 20 minutes by walk)
2) low quality furnitures
3) poor maintenance(wall paper was scratched and table is not cleaned accordingly)
4) naked ceiling( can see naked ceil which has pipes and cement when i was on bed) -looks like storage.
5) higher cost compare to other hotel with such quality level(three star level)
Traduzir
Resposta da propriedade: Dear Sir/Madam,Thank you for sharing your thoughts with us. We're sorry to hear that your stay did not meet your expectations. We will look into the concerns you've raised regarding the room's condition and maintenance. Your feedback is valuable, and we'll work on improving the experience for future guests.Kind regards, MWG Team
Mostrar mais
zuber majid
Quarto clássico individual
Hospedou-se em nov 2023
Negócios
18 avaliação
Excepcional
Publicado em 13 nov 2023
Here We Go Again,Repeat Business Is Best Business,
This must Be my 5/6 time at mercure grand warsaw,
The Moment you waik in you are warmly greeted by wonderful staff,
Hotel is impeccable,Rooms are as always exceptionaly clean,
Mercure grand definitely should get gold award for best breakfast in warsaw,
They even have champagne for breakfast,
Wide choices of great tasting food,
Location is the the best ,The street has many restaurants & Bars & extremely safe neighbourhood,
Thank you to Joanna ( guest manager)for taking good care of her guests,
Mostrar mais
Traduzir
Usuário convidado
Quarto superior king
Hospedou-se em jan 2025
Viaje com amigos
1 avaliação
Incrível
Publicado em 20 jan 2025
Everything is was great
Traduzir
Probapuella
Quarto clássico individual
Hospedou-se em set 2023
Sozinho(a)
29 avaliação
Ótimo
Publicado em 3 set 2023
The hotel located in downtown, it has a bar and a restaurant. The room was small but clean. The stuff was polite.
Traduzir
Jaroslaw
Quarto Duplo Superior com Cama Extra
Hospedou-se em dez 2023
Família
17 avaliação
Excepcional
Publicado em 22 dez 2023
A top choice hotel in the center, offering kid-friendly zone.
Traduzir
Resposta da propriedade: Dear Jaroslaw,Thank you for your kind review! We're pleased to hear that you enjoyed your stay and found the hotel well-suited for families. We hope to welcome you and your family again soon.Kind regards, MWG Team
Oksana
Quarto clássico individual
Hospedou-se em jan 2024
Sozinho(a)
15 avaliação
Publicado em 28 jan 2024
Could be better , especially for Accor property …
Traduzir
Resposta da propriedade: Dear Oksana,We appreciate your feedback, although we're sorry to hear that your stay was average and not up to your expectations. If there are any specific areas where you feel we could improve, we would love to hear your suggestions so that we can work on enhancing our services for future guests. Thank you for staying with us, and we hope to have the opportunity to better meet your needs in the future.Kind regards,MWG Team
Mostrar mais
Preecha
Quarto clássico individual
Hospedou-se em abr 2024
Sozinho(a)
22 avaliação
Muito bom
Publicado em 30 abr 2024
It’s near central train station
Traduzir
Resposta da propriedade: Dear Sir/Madam,thank you for taking time to share your feedback with us. We are pleased to hear that your stay was comfortable and that the location was to your pleasing. We hope to have the opportunity to welcome you back in the nearest future.Kind regards,MWG Team
Mostrar mais
Patrik2008
Quarto clássico duplo
Hospedou-se em abr 2022
Casal
25 avaliação
Excepcional
Publicado em 14 abr 2022
Good location and breakfast.
Friendly personal.
Clean room with good facilities.
Traduzir
Radek Tober
Quarto superior king
Hospedou-se em abr 2022
Viaje com amigos
1 avaliação
Excepcional
Publicado em 11 abr 2022
Very short, but a nice stay.
Traduzir
Ahmed Abdalalim
Quarto clássico individual
Hospedou-se em jun 2022
Sozinho(a)
14 avaliação
Excepcional
Publicado em 6 jun 2022
Stuff friendly
Traduzir
TurbochargerWang430
Quarto superior king
Hospedou-se em set 2024
Negócios
29 avaliação
Muito bom
Publicado em 19 set 2024
設施：設施很棒 早餐很好 有會議室 點心等等
衞生：衞生有待改進 衞生間有毛髮
環境：環境很好 附近餐館 超市很多 交通方便
服務：服務人員很熱情 英文很好
Traduzir
Resposta da propriedade: Dear TurbochargerWang430,Thank you for taking the time to share your feedback regarding your recent stay with us. We’re pleased to hear that you enjoyed our facilities, including the breakfast and meeting rooms, as well as the convenient location with plenty of nearby restaurants and transportation options.However, we sincerely apologize for the cleanliness issues you encountered in your bathroom. Hygiene is a top priority for us, and we will address this matter with our housekeeping team to ensure we maintain the highest standards.We're also glad you found our staff enthusiastic and helpful. Your comments will help us continue to improve our services.Thank you once again for your feedback, and we hope to welcome you back for a more enjoyable experience in the future.Kind regards,MWG Team
Mostrar mais
Uncle Hsiung
Quarto clássico individual
Hospedou-se em ago 2024
Sozinho(a)
23 avaliação
Excepcional
Publicado em 25 ago 2024
非常好的一家酒店! 一個特點就是酒店倡導綠色環保，對不需要每天清理房間的房客發一張酒水飲料的消費卷，剛好我有潔癖，平常房間是不需要清理的，我住了六天，期中只有一天請人進來幫我清除垃圾，所以我總共領到五張卷，每晚去樓下的酒吧喝一杯，感覺非常愜意。
酒店位置非常中心，去華沙國家博物館和蕭邦紀念館都只需要步行十五分鐘左右就能到。 總之，以後再來時還想住在這裡。
Traduzir
6/9
Resposta da propriedade: Dear Uncle Hsiung,Thank you for your wonderful feedback! We are delighted to hear that you appreciated our commitment to environmental sustainability and enjoyed the perks of our green initiative during your stay. It’s great to know that our location and the comfort of our accommodations contributed to your experience.We look forward to welcoming you back on your next visit to Warsaw!Kind regards,MWG Team
Mostrar mais
Serpil
Quarto superior twin
Hospedou-se em jan 2025
Família
2 avaliação
Ótimo
Publicado em 22 jan 2025
Çok keyifli bir tatil geçirdik. Otel merkezi. Otel temiz ve ferah şık bir Otel kesinlikle tavsiye ediyoruz biz çok rahat ettik
Traduzir
Mostrar mais