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Avaliações dos hóspedes
4.6/5
Ótimo
115 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.5
Atendimento4.6
Limpeza4.7
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Todas as avaliações(115)
Avaliações positivas(114)
Avaliações com fotos/vídeo(47)
Café da manhã delicioso(23)
Vista bonita(14)
Ótimas comodidades(13)
Fácil de se locomover(8)
Quartos grandes(6)
Localizado no centro(6)
Conveniente para compras(5)
Ótimo para viagens a negócios(3)
Avaliações negativas(1)
Rimvydas
Quarto clássico
Hospedou-se em out 2024
Casal
21 avaliação
4.7/5
Incrível
Publicado em 27 nov 2024
Very good hotel, nice and big rooms, with super view and no sounds…
Super spa, especialy from 6pm, when around were dark.
From 19:00 special program in Sauna.
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Resposta da propriedade: Dear Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and appreciated the spacious rooms and beautiful views. It is fantastic that you found the spa experience to be relaxing, especially during the evening hours when the ambiance transforms so beautifully.We are glad you had the chance to try our special sauna program; it is always a highlight for our guests. Your kind words motivate us to continue providing top-notch service and experiences.We hope to welcome you back soon for another relaxing getaway!Kind regards,Veronika Builuk, Guest Relations AgentInterContinental Warsaw
Usuário convidado
Quarto clássico king
Hospedou-se em out 2024
Casal
21 avaliação
4.7/5
Incrível
Publicado em 19 nov 2024
Convenient location, right in the city center with the view of the city landmarks. Friendly staff and good breakfast. The only disappointment was the swimming pool/ sauna rules which are not specified while making a booking on trip.com. We came to find out that the pool is only accessible for one hour per guest and additional time must be paid extra and cannot exceed 3 hours per day. In addition, an advanced booking must be made in order to use the pool and spa facilities. These restrictions should be transparently stated as the inconvenience left us with a feeling of mis-advertisement, which is a shame for such a nice hotel.
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Resposta da propriedade: Dear Guest,Thank you for sharing your feedback about your recent stay at InterContinental Warsaw. We are glad to hear that you enjoyed our central location, the friendly staff, and the breakfast.We sincerely apologize for any inconvenience caused by the pool and sauna policies. We appreciate your comments regarding the transparency of these rules and will take them into consideration to better inform our guests in the future.We hope to have the opportunity to welcome you back and provide an even more enjoyable experience.Kind regards,Małgorzata Węcławek, Guest Relations AgentInterContinental Warsaw
Grzegorz
Quarto Clássico com Cama King Size e Vista Palácio
Hospedou-se em set 2024
Família
12 avaliação
4.7/5
Incrível
Publicado em 21 out 2024
Great location and view, both from the room and the pool. Unfortunately, you only get 1 hour of pool time for one day stay. You also have to book it.
You can see neighbors’ small pool from the hotel 😅
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Resposta da propriedade: Dear Mr. Grzegorz, Thank you for your feedback! We are glad to hear that you enjoyed the great location and the views from both your room and the pool. We understand that the limited pool time and the need for reservations can be disappointing, however we strive to make our guests' stay comfortable by implying such rules. We hope to welcome you back for another stay in the future!With kind regards,Veronika Builuk, Guest Relations Agent InterContinental Warsaw
Conchita
quarto clássico com cama queen size-acessível
Hospedou-se em nov 2024
Viaje com amigos
5 avaliação
4.7/5
Incrível
Publicado em 25 dez 2024
Very nice hotel and service! Breakfast was amazing!
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Resposta da propriedade: Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and that our breakfast exceeded your expectations. It was a pleasure to have you with us, and we hope to welcome you back to InterContinental Warsaw in the near future!With kind regards,Małgorzata Węcławek, Guest Relations AgentHotel InterContinental Warsaw
Michael
Quarto Clássico com Cama King Size - Andar Alto
Hospedou-se em jul 2024
Família
1 avaliação
3.2/5
Publicado em 12 ago 2024
Water cooker was broken, burned my hand on the holder, and requested to change a new one. And later, no one answered call to provide further assistance on immediate medication. Shower was a nightmare. Water changes from hot to very cold many times during a shower. It was a horrible experience and unexpected at intercontinental hotel. No free parkings during the stay. Overall, I give it a three out of ten!
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Resposta da propriedade: Thank you for sharing your experience with us. We're deeply sorry to hear about the issues you encountered during your stay, especially with the broken water cooker and the fluctuating shower temperature. Your safety and comfort are our top priorities, and it's concerning to hear that we fell short in providing assistance when you needed it most.We sincerely apologize for any inconvenience caused by the parking situation as well. This is not the level of service we aim to provide, and your feedback is crucial in helping us improve. We will be addressing these issues with our team immediately to prevent similar occurrences in the future.We understand your disappointment and truly regret that your experience did not meet your expectations. We hope you will consider giving us another chance to offer you the quality stay you deserve.Szymon NoworytaGuest Relations Manager
Meilirt
Quarto Clássico com Cama King Size e Vista Palácio
Hospedou-se em jun 2024
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 9 jul 2024
The service is good😻
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Resposta da propriedade: Dear Risolat, Thank you very much for choosing our hotel and for the high rating.We will be delighted to welcome you back!Regards,Veronika Builuk, Guest Relations AgentInterContinental Warsaw
KIT NGAN ENDY
Quarto clássico
Hospedou-se em set 2023
Casal
53 avaliação
5.0/5
Excepcional
Publicado em 12 out 2023
Clean and good hotel, location is nearly all bus station and just few minutes to the train station, breadfast is delicious
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6/7
Resposta da propriedade: Dear Mr. Ngan, thank you for sharing your impressions from the last stay at InterContinental Warsaw and giving us the highest rating! We are really glad that you noticed and appreciated the efforts of our team to ensure an amazing experience in each and every way. Your kind comments encourage us to continue with our efforts to make every stay here a memorable one for our guests. It would be a pleasure to welcome you back in the future. Best regards,Ellen Humeniuk, Guest Relations AgentInterContinental Warszawa
Mochiy
Quarto Clássico com 1 Cama King Size e Acesso ao Club Lounge - Andar Alto
Hospedou-se em jul 2023
Casal
4 avaliação
4.7/5
Incrível
Publicado em 14 ago 2023
Very good club lounge:).
The view from the swimming pool is wonderful!!
People at Check in and out counter can be better.
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Resposta da propriedade: Dear Guest,Thank you for sharing your feedback with us. We're glad you enjoyed the club lounge and the wonderful view from the swimming pool. We appreciate your comments about the check-in and check-out experience, and we'll definitely take them into consideration for improvements. If you have any other suggestions or concerns, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Best regards,Szymon NoworytaGuest Relations Manager
Tom
Quarto clássico
Hospedou-se em dez 2023
Sozinho(a)
5 avaliação
5.0/5
Excepcional
Publicado em 28 jan 2024
Best hotel in Warsaw, in the centre, easy to join everywhere, hotel room is good, very nice rooftop pool and jacuzzi
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Resposta da propriedade: Dear Mr. Tom,Thank you for taking the time to leave us a review. Receiving the highest rating is the greatest form of recognition for us. We are glad that we managed to meet all your expectations. We sincerely hope that we will have the opportunity to host you again soon.With best regards,Veronika Builuk, Guest Relations AgentInterContinental, Warsaw
Efung_
Suite Júnior com 1 Cama King-size e Sofá-cama - Piso Inferior
Hospedou-se em mai 2023
Viaje com amigos
7 avaliação
5.0/5
Excepcional
Publicado em 26 jun 2023
The hotel is very comfortable, with good views and facilities. The location of the hotel is also very good. There are many large shopping malls and restaurants nearby. Opposite the Palace of Science and Culture, the scenery at night is first-class. It's a very good travel experience, basically I choose this hotel every time I'm in Warsaw. The service staff has a good attitude and smiles.
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Resposta da propriedade: Dear Mr. Feng,Thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed your stay at InterContinental and appreciated our excellent service and convenient location near the main attractions. Your recommendation means a lot to us, and we are grateful for your kind words. Best regards, Szymon Noworyta Guest Relations Manager
Brian Holleran
Quarto Clássico com 1 Cama king-size e Vista Palácio - Piso Superior
Hospedou-se em jul 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 27 ago 2024
Fantastic hotel, Great locatin....
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Resposta da propriedade: Dear Mr. Holleran,Thank you very much for sharing your feedback about your stay at the InterContinental Warsaw. We are delighted to hear that you enjoyed our fantastic location and the quality of our hotel. Providing exceptional service to our guests is our top priority, and it's wonderful to know that our efforts have contributed to a positive experience for you.We look forward to welcoming you back to our hotel in the near future.Best regards,Małgorzata WęcławekGuest Relations AgentInterContinental Warsaw
Usuário anônimo
quarto clássico com cama queen size-acessível
Hospedou-se em jul 2023
Negócios
11 avaliação
5.0/5
Excepcional
Publicado em 5 ago 2023
Easy to access, good service and amenities. No complaints at all. Hope next visit.
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Resposta da propriedade: Dear Guest,It's great to hear that you had a positive experience with easy access, good service, and amenities during your visit! Customer satisfaction is essential, and it seems like your expectations were met or even exceeded. We hope that your next visit will be just as enjoyable and that you'll continue to have a pleasant experience with the same level of service and amenities. If you have any specific preferences or requirements for your next visit, don't hesitate to communicate them to the establishment or service provider to ensure an even better experience. Happy travels!Best Regards,Szymon NoworytaGuest Relations Manager
Cris Conor
Hospedou-se em nov 2022
Casal
14 avaliação
5.0/5
Excepcional
Publicado em 22 dez 2022
Best hotel in Warsaw. Amazing swimming pool with breathtaking views at 43 floor
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Usuário convidado
Quarto clássico
Hospedou-se em jun 2023
Negócios
56 avaliação
4.2/5
Muito bom
Publicado em 28 jul 2023
Location was excellent, room was very nice. Overall will come back again
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Resposta da propriedade: Dear Guest, thank you very much for your positive feedback. We are delighted to hear that you enjoyed the location of our hotel and that the room met your expectations. We hope that we will see you again soon. Best regards, Zuzanna Pawlowska Guest Relations Intercontinental Warsaw
Usuário convidado
Quarto clássico
Hospedou-se em jun 2023
Negócios
1 avaliação
4.5/5
Ótimo
Publicado em 31 jul 2023
Great hotel and location and very good staff.
Located at the center
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Resposta da propriedade: Dear Guest,Thank you for taking the time to provide feedback about your experience at InterContinental Warsaw and thank you for the high rating - we are glad that your overall experience was good. However we would love to know how could we improve in the future to score the highest rating. We will be very grateful for your feedback. Thank you for sharing your experience, and we already can not wait to serve you again!Best regards,Joanna JęksaGuest Relations Agent InterContinental Warsaw