Usuário convidado
22 de maio de 2023
We've stayed in this Country Inn and Suites before. We've enjoyed the convenient location and the great breakfasts. So on this this visit, it seemed natural to return. The breakfast was still good, with hot choices, and the hotel hadn't changed much, now that Radisson owns it. There is the indoor pool and the hot tub, and parking was convenient. What we did notice was the condition of the floors in the guest rooms. In the zeal to clean, the floors were left sticky from too much soap in the cleaning solution, which was not rinsed away with clean water. With wet feet, this became a slippery mess. With shoes on, they stuck to the floor and picked up the dirt stuck in the residue. This floor was NOT clean and was so unpleasant, that I lined the floor with every towel in the room, which we walked on. I reported this to the front desk, and was informed that the cleaning solution comes premixed and the hotel management had already tried to dilute it. I wanted to communicate the danger a slippery or sticky floor is to guests who might fall, leaving the hotel liable. Because of this, my review has been downgraded.
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