Usuário convidado
24 de fevereiro de 2025
The Wellington at Welwyn's initial appearance was promising, but our experience was far from it. We found a full bin in our room upon arrival. The following morning, we had no hot water. Despite waiting 30 minutes after being told it would be 15-20, we had to leave without washing, impacting our plans. This was unacceptable. We booked this accommodation specifically for the relaxing bath. Upon contacting the establishment, we were told the boiler's slow heating was due to the building's age, and we simply had to accept it. Bottom line: stay elsewhere if you need reliable hot water.
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