Avaliações do Wyndham Grand Plaza Royale Wenchang

The guest relations manager Raja and Cindy are very friendly and helpful. Raja are very attentive as my parents are in wheelchair which he is very helpful to arrange an accessible room for my mum which is very caring and exactly what we need when travel with elderly. He is so kind to upgrade us to sea view room type which my parents can enjoy their time in hotel. Highly appreciated the staff for all their special care. Thank you for the bell desk who always standby to assist us for luggage and assist with our wheelchair. Great hotel and very relax location. Thank you everyone.

I recently stayed at this wonderful hotel and had an exceptional experience. The room was spacious, impeccably clean, and offered a stunning seaview that made our stay truly memorable. The reception staff were incredibly friendly and welcoming, especially Bella, who provided us with detailed information about the local area and ensured we had everything we needed for a comfortable stay. An exceptional highlight was when we accidentally left some belongings behind after checkout. Mindy went above and beyond to assist us. She took the initiative to post our items to our next hotel in a different city and even covered the cost herself. Overall, the staff were exceedingly helpful, and their outstanding service made our stay extraordinary. Highly recommended!