Four Seasons Resort and Residence Anguilla

The Four Seasons is a beautiful hotel, and has lots to do. It is bustling with activity without feeling overcrowded. We came to celebrate our 25th Anniversary. We were upgraded to a beautiful, ocean view suite with a plunge pool, which we enjoyed every night. We also enjoyed sailing, snorkeling, the two beautiful pristine beaches and all three excellent restaurants. Christa welcomed us at check in to the resort, and helped to ensure that our every need was met for the entire trip. She was kind enough to send to our room a beautiful, heartfelt card she’d written and champagne to celebrate our anniversary, She also made sure to greet us with her beautiful, kind smile every day while staying there which was a great start to each day! Christa’s kindness above all, made our stay truly memorable. She is an asset to this resort, and I hope she is recognized for her outstanding service, generosity and thoughtfulness. When we left she sent us off will another truly sweet, handwritten note and some island mementos she had picked out so that we’d remember our stay there. She outdid herself, and when we remember our trip she will always be first and foremost in our memories for her thoughtful, generous, kind spirit. Thank you Christa for making our stay and anniversary so special! You are such an asset to The Four Seasons and they’re lucky to have you and we were so fortunate to have spent our trip with you. We were particularly fond of the Beach that is home to Half Shell. It’s a little bit of a hidden gem. Daniel was a very kind host and we enjoyed the conch fritters and ceviche and Pina Coladas very much. Nordel was fantastic! The days that he was there, there was nothing that we wanted that he didn’t immediately provide for us along with his huge, friendly smile! The beach is absolutely pristine, with its crystal clear blue water. The water also was as warm and as calm as bath water which made for a great snorkeling experience and excellent swimming conditions. On a side note, it would be great to have some more snorkeling gear available and umbrellas. There is also a lot of beach front, so personally I preferred when Nordel was kind enough to set our umbrella apart from the others. It’s nice to have a bit of privacy. Since there were a lot of honeymooners and people like us celebrating their anniversary, I preferred the privacy to Meads Bay. Unfortunately, while Nordel’s service was outstanding, his counterpart I cannot say the same for. Please reach out for further details. I don’t think it is a reflection of the staff or hotel jn general, just this particular individual whose behavior and service were really not acceptable especially at a luxury resort and very disappointing to experience on our last day. I hate to call someone out, but on the other hand it is unfair to the rest of the staff who were also visibly upset and working to pick up the slack, to let one staff member tarnish such an otherwise excellent experience. Overall, however, th

I recently stayed at the Four Seasons Anguilla for a second time unexpectedly. My wife, seven-month-old daughter, and I were on vacation in Anguilla at nearby Cap Juluca, but a surprisingly poor stay there (reviewed separately) caused us to leave early and finish our vacation at the Four Seasons. We were impressed and appreciative that the Four Seasons accommodated us, and we were so happy that the service was top notch and family-friendly all the way through to our departure. Trip Planning/Pre-Arrival: My wife and I first stayed at the Four Seasons Anguilla four years ago to celebrate my 30th birthday. Our previous stay was enjoyable, and we liked the property and island. However, some service issues made us consider other options for this year’s trip, so we decided to try Cap Juluca instead, hoping for better service. Two days into that stay, we felt increasingly uncomfortable at Cap Juluca with a baby, and there were too many service issues, so we decided to move. When we looked on the Four Seasons website, the only rooms showing as available were the very large villas. Just to make sure that nothing else was available, our Preferred Partner travel agent contacted the Four Seasons to confirm if they might have anything else. Luckily, despite being very full, the Four Seasons found an Ocean View Studio for us very quickly. We booked a room around 4:00 pm, and arrived for our stay about two hours later. Arrival: Upon our arrival, I was so impressed that the staff didn’t miss a beat and were ready to greet us with open arms on short notice. When we arrived at the check-in desk, Ghiz, the Front Desk Manager, came out immediately to say hello and welcome us. She also brought out two very cute stuffed animals for our daughter. Cap Juluca hadn’t done anything special for our daughter at all, and within five minutes, the Four Seasons proved to be a warm, hospitable environment when traveling with a child. They encouraged us to relax in the lobby with a rum cocktail while check-in was completed, and during that process, Ghiz went over our room options. We had reserved an Ocean View Studio with two queen beds, but she said they also had a Three Bedroom Residence they could offer us as a complimentary upgrade. The only wrinkle was that the larger room didn’t have an ocean view, while the room we had reserved had one. We didn’t mind, and were very excited for the extra space of the Residence. David, the resort’s Guest Experience Manager, also came and found us during check-in to welcome us back to the resort for our second stay and make sure we were set with everything we’d need. He also found us again the next morning to check-in, which was very nice. Room: Our room (151) was on the ground floor of the Manta building, which is on the far eastern end of the resort, adjacent to the family pool and the Bamboo Bar & Grill. The building was also directly across from the recreation area that includes the tennis courts. While it was the furthest bu

Amazing experience at the FS Anguilla. Best check in experience of any hotel we’ve ever stayed at (loved the welcome drinks!). Ocean front room was incredible , the lobby bar and pool were incredible although we spent majority of time at the beach. Beach was beautiful - soft white sand, clear turquoise water. Loved that they gave us canteens of water all day and menus right away to order from. My ONLY recommendation would be putting cushions on the beach chairs for added comfort. Otherwise flawless stay!

Loved every minute. We enjoyed our welcome drink and easy check in process. Our room was very clean and comfortable. Didn’t have an ocean view but still had an amazing view. We loved the breakfast and dinner at Salt. The beach was soft and white sand for a mile. The ocean is turquoise blue and warm. The bamboo restaurant was terrific for lunch everyday. The sunset lounge was the best every night for drinks and watching the sunset. We ate dinner there one night too and it was great. The whole staff was so friendly, welcoming and kind. Can’t wait to go back one day.