Avaliações do Brits Hotel Puri Indah

Resposta da propriedade: Dear Guest,Thank you for sharing your feedback. We deeply regret hearing about your experience and understand the concern it has caused. Please be assured that the safety and comfort of all our guests and staff are our top priorities.We would like to clarify that any actions taken by our team were intended to address an incident in line with our policies and to maintain a safe environment for everyone at the hotel. We strive to handle all situations professionally and respectfully, and we are sorry if this experience left a negative impression.Your concerns are taken seriously, and we would like to learn more about your experience at your most convinience time, so we can discuss this matter further.We appreciate your understanding and the opportunity to improve.Kind regards,Muhammad IswantoGeneral Manager

Resposta da propriedade: Dear candylicious1234,Thank you so much for sharing your wonderful experience! We're delighted to hear that you enjoyed your stay at Brits Hotel and that our friendly staff, clean rooms, and cozy atmosphere made your visit comfortable. It's great to know that you appreciated the variety at breakfast and found our location convenient for exploring the area. Your recommendation means a lot to us, and we look forward to welcoming you back for another pleasant stay in the future!Kind regards,Muhammad IswantoGeneral Manager

Resposta da propriedade: Dear Guest,Thank you for your kind review! We're delighted to hear you enjoyed our cozy atmosphere, convenient location, and warm hospitality from our staff. We appreciate your feedback about the check-in and check-out process and will work on improving it to ensure a smoother experience. We're glad you were satisfied overall, and we look forward to welcoming you back soon!Thank you,Kind regards,Muhammad IswantoGeneral Manager

Resposta da propriedade: Dear Guest,Thank you for your kind words and valuable feedback! We’re delighted you had an overall pleasant stay. We apologize for the disturbance in the morning and will ensure our housekeeping team is reminded to carefully respect guest preferences. We hope to have the opportunity to host you again for an even more seamless experience.Thank you,Kind regards,Muhammad IswantoGeneral Manager

Resposta da propriedade: Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay, from our attentive staff and cleanliness to the delicious breakfast. Knowing that you found us to be great value for the price is truly rewarding. We look forward to welcoming you back for another enjoyable stay!Thank you,Kind regards,Muhammad IswantoGeneral Manager

Resposta da propriedade: Dear Harry,Thank you for your wonderful review! We're honored to be your preferred hotel whenever you visit Jakarta. It’s great to hear that our location, surrounded by nice eateries, suits your needs, and that our team’s friendliness and attentiveness make your stay even more enjoyable. We're especially thrilled that you love our Indonesian breakfast—it's always our goal to provide a true taste of local flavors! We appreciate your trust in us and look forward to welcoming you back for more comfortable, relaxing stays at Brits Hotel Puri Indah.Thank you,Kind regards,Muhammad IswantoGeneral Manager

Resposta da propriedade: Dear Bapak Horiyanto Hadi Hasan,Terima kasih telah berbagi pengalaman Anda dengan kami. Kami senang mendengar bahwa lokasi hotel kami sangat nyaman untuk kunjungan Anda ke Rumah Sakit Pondok Indah Puri. Kami mohon maaf atas segala ketidaknyamanan yang disebabkan oleh pilihan sarapan yang terbatas dan suhu makanan yang mungkin sudah agak dingin, terutama mengingat bulan puasa. Kami akan bekerja untuk meningkatkan layanan sarapan untuk memastikan pengalaman yang lebih baik bagi semua tamu kami, terlepas dari keadaan. Masukan Anda sangat berharga bagi kami, dan kami berharap dapat menyambut Anda kembali untuk mengalami penginapan yang lebih memuaskan di masa mendatang.Terima kasih,Salam,Muhannad IswantoHotel Manager

Resposta da propriedade: Dear Joseph, Thank you for your feedback on your recent stay at favehotel Puri Indah. We appreciate your recognition of our efforts to exceed expectations despite the noticeable signs of aging. We apologize for any inconvenience caused by our name change process, but we're glad to hear it didn't impact your overall experience negatively. It's great to know that your check-in process was seamless and that you enjoyed the morning view despite the limited breakfast spread. We take your recommendation for business travelers seriously and will continue to strive to meet their needs. We're pleased that our wifi met your expectations. We hope to welcome you back in the future for another positive experience.Thank you,Kind regards, Muhammad IswantoHotel Manager

Resposta da propriedade: Dear valued guest,Thank you for sharing that information with us. We appreciate your continued support through this transition. Rest assured, we remain committed to providing excellent service and ensuring that your experience with us continues to meet and exceed your expectations, just as it did under the previous brand. We look forward to welcoming you back to Brits Hotel and creating many more memorable experiences together.Kind regards,Muhammad IswantoGeneral Manager

Resposta da propriedade: Dear Ernipen32,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us.Warm Regards,Muhammad Alif Alfian EfendiFront office Leader

Resposta da propriedade: Dear Acemail76,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you had a very cozy and pleasant stay at Favehotel. It's fantastic to know that you found the hotel and room to be clean and spacious. Our team is dedicated to providing helpful and friendly service, so we're thrilled that you felt well-supported during your stay. It's also wonderful that you enjoyed the abundance of nice and tasty food options along the street.Your feedback is truly appreciated, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future. If there's anything specific you loved or any suggestions you have, feel free to share them. Safe travels!Kind regards,Muhammad IswantoHotel Manager

Resposta da propriedade: Dear Arnold Gunawan, Thank you for your positive feedback! We are delighted to hear that you found our hotel overall good with no complaints. Our commitment to cleanliness and creating a quiet and relaxing environment for our guests is a top priority. It's great to know that you appreciated the provision of water during your stay.Your satisfaction is important to us, and we look forward to the opportunity to welcome you back in the future. If there's anything specific you enjoyed or if there are areas where we can further enhance your experience, please feel free to let us know.Thank you for choosing our favehotel Puri Indah, and we hope to host you again soon!Best regards,Muhammad IswantoHotel Manager

Resposta da propriedade: Dear Yuliana Ju, Thank you for your positive feedback! We're glad to hear that you enjoyed your stay at our hotel. It's wonderful to know that you found our location convenient, our staff friendly and helpful, our rooms clean and neat, and our pricing affordable. We appreciate your kind words and hope to welcome you back again soon! Regards, Muhammad Alif Alfian Efendi Front Office Leader

Resposta da propriedade: Dear valued guest,Thank you for your wonderful feedback, we are thrilled to hear that you found the room spacious and clean at such an affordable price. Providing a comfortable and clean environment for our guests is one of our top priorities.We are also pleased to know that our staff made a positive impression on you. Their friendliness and dedication to excellent service are qualities we take great pride in.Moreover, we are glad you enjoyed the Canadi Resto and Rooftop Bar. It is our pleasure to offer a delightful dining experience with a lovely view.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay. If there's anything else you need or if you have any other feedback to share, please don't hesitate to let us know.Thank you once again for choosing us as your accommodation. Have a fantastic day ahead!Kind regards,Muhammad IswantoHotel Manager